My grandfather served in the Navy for 27 years and when he comes here the doctors and nurses treat him like the Hero he is. We need more loyal and compassionate nurses and doctors like these men and women who help out the ones who have served. I myself have served but only have done 4 years in the Army. I am born and raised in Roanoke Va and never been to the Salem Veterans Medical Center. I look up to all the men and women who have served then and now. To me I don't feel as I belong since I only served 4 year's. I had some big shoes to fill but.I couldn't finish them. So to me I don't see myself as a Hero. As I see the other men and women who have served. I love everyone they are so humble and sweet talking about the vets. I go to the Veterans hospital in Maryland. But this one is the best of the best. Thank y'all so much for healing and being there for us Vets!!
Awesome job everyone thanks for saving my life and for being there when it counts for my family members who have gone before me.
I have always had a good experience at the Salem VA. Hard to get appointments sometimes, and close in, but all and all, they are the best.
I bring a few veterans here for their appointments they don’t wait long for appointments, the staff is friendly and helpful, results are shared quickly and medications are filled quickly as well. I have confidence in the medical decisions made by providers here and appreciate they don’t beat around the bush. Sometimes parking can be difficult to find but they do have a complimentary valet to help with that. The snack bark and the cafe are pretty good for food in a hospital. Overall we keep coming back because this is not your average VA Hospital
Staff is friendly and very knowledgable. Great veterans hospital.
Brought my wife to ER with knee complications after surgery. They had no chair that gives leg support. Took her after 3 hours of waiting for ultrasound in a chair that required her to hold her leg in the air while the "nurse" pushed her down the halls.
No sense of patient comfort or protection whatsoever '
Dispicable.
The facility is large so it makes it very difficult to find certain offices. The size may account for the longer wait times. However, they do have a professional and knowledgeable medical staff and very clean facilities.
I count myself extremely lucky to have access to this Hospital. The staff is friendly and helpful the medical Care is very good.
They said they could not identify the patient for a request for emergency care payment at a nonVA facility. So I've called all the available contact numbers I could and have been on hold for over an hour. The nonVA medical center even said they were put on hold for over 45 minutes each time. So now I'm stuck paying a bill that I shouldn't have even received. Thanks to this VA.
Great care when I was worried about my heart. Sensitive, caring staff. I'd use this hospital again.
Social Workers: First of all I've only spoken to 3-4 of them. Why 3-4? I guess because all that Paula Kingley told me to do was NOT true! I was told to get him up there immediately. Call Adult Protective Services-nothing they can do, she could put the paperwork for us to get guardianship-completely not true tells me to get a lawyer, would NOT meet with me in person, if I could get him there call the cops and have him arrested(thank god I didn't do this because no telling how much money we would have to pay), I fly home to get him up there and he's there 2 daysI'm on the airplane home to NJ (still sitting on the plane) and they are releasing him. He was currently there for suicide and alcholism. They released him because they felt he could make his own decisions. So WHATEVER, faith I had in the system is completely gone to hell. Basically, because they've released him they've sent him to his death. I took a 5 days off of the 3 jobs I work and yes 3 jobs, spent and outrageous amount for a plane ticket and as soon as I leave they release him. Now know of us know where he is.
The only kind words I can give is to the male nurse in the ER who was amazing, Susie the head nurse in ER and my dad's nurse in ward 4J. Maybe put these people in charge instead of the damn admin people you have because they know what really is going on.
My husband I have been using the Salem VA for over 15 years. The staff is friendly, helpful and good at their jobs. The Womens clinic is clean and staff friendly and professional. The mental health department has helped my disabled combat vet husband and provided stellar support. I could go on and on about how great Salem VA is, but I suggest you go find out yourself. BEST VA IN THE USA.
Just had minor surgery. The Doctor and nursing staff took great care of me. They explained everything to me and listened to me. THANKS!