About
Location :
Added by Jopie, at 17 January 2017
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday Closed
Gallery
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12 Reviews
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23 December 2017
The service center was spacious and the staff were courteous. It is located very close to I90 on E200 th street. The place was clean. This was my first visit and I am impressed with the provided amenities like a nice customer waiting lounge, bagels, coffee and chocolate drinks and vending machines. Restrooms are clean. They did a good job with the manufacturer recommended inspection and replaced my brakes and windshield wipers along with oil filter change. I would have given them 5 stars if they gave a clean car wash. Despite the wash, there was a lot of mud and residue from driving in winter. I will visit them again in the future.
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07 December 2017
Selection of cars are nice and the sales and service staff all were helpful. The honda store across the street looks a little newer, but
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25 October 2017
Tom,Matt,and Eathan provided excellent service when I purchased my new vehicle. They made sure the car buying experience was hassle free. This is the second vehicle that I have purchased from Rick Case Hyundai Cleveland and I would definitely recommend them to anyone looking for a new or used vehicle.
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15 September 2017
I just bought a used car from Rick Case. This was one of the best experiences I have ever had buying a car. There wasn't a lot of high pressure sales tactics. They truly care about their customers and putting them in the right car that fits their needs. They are very professional, respectful and they are willing to work with their customers. I want to personally thank my sales team, Mr Shelley Gray, Ms Leslie Hoek, Mr Matt Carpenter and Frank Hink. Thank you so much for making the process as painless as possible. I am very glad to have met you all.
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13 September 2017
Helped me with a short term lease then assisted me in making a purchase and acquiring a car loan to buy. Love these guys (and gals) here! Genuine, non pushy staff.
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05 September 2017
Well Thomas Andres Jr was Awesome, friendly not pushing. If I was looking for a vehicle I would definitely purchase from him. Mr.Pat an older gentleman was very kind when I first walked into the service garage. When my car was finished there was a younger gentleman I didn't catch his name I think I might be Chris Palumbo who was a little on the rude side. I noticed he was on the phone so I was going to wait I seen that my car was done as well. He speaks up and said her car is ready and then he didn't want to explain to me what happened so as he sitting on the phone I proceeded to ask him questions. I Really Like Rick Case but Some of there employees aren't in the right area. Thanks for the Donuts!
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02 September 2017
Fast courteous process. No BS in negotiations. Straight forward with fair offer. The Sante Fe is a great SUV. Especially like the Apple car play the car offers.
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19 May 2017
The sales side is always friendly and courteous, even when I'm just sitting in a couple of showroom vehicles to check out the newest features while my Hyundai is in for scheduled maintenance, And as a former Air Force pilot, I know how important regular scheduled maintenance is (because you can't just pull a B-52 over to the side of the road). I appreciate never having to worry about my car between maintenance; and I also appreciate the fact that Shelley Grey listened to me more than he talked. Shelley wasn't trying to sell me a car, but instead he educated me about my possibilities and my best options. Once I had that knowledge, I made my choice and, therefore, couldn't be happier.
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30 April 2017
Everyone was nice and welcoming. They work with you to put you in the best vehicle that fits you. I worked with Shelley Gray and he was excellent. I am forever grateful for Shelley and Rick Case for putting me in my new car.. I love it❤️
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28 April 2017
I always have had a great experience with Rick Case Hyundai. They're very accommodating in terms of getting me in last minute for service and always work around my inflexible schedule. Would definitely recommend!
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07 February 2017
I've bought several cars from this place and refuse to go anywhere else. Phenomenal customer service. Oakland Lewis is my go-to sales guy. He is friendly, knowledgeable, and always helps me choose a car that meets my needs and price point without being overly aggressive or pushy. The service center is awesome too. They usually wash your car (weather permitting) and their waiting room is climate controlled, has vending machines, a nice flat screen TV, wi-fi, and free donuts and coffee!
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24 January 2017
Service department was quick at getting me set up and kept me informed throughout the day of service status. I only wish they had opened at 7 so I wasn't late for work.
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