Was working with Kyle Roesch, over an email and phone. Was planing to come and purchase one of their vehicle, 500 miles away, made arrangements with the office to have availability. 6 hours after we planned to meet, he notifies me that another sales rep sold the vehicle.
This is unacceptable for the dealership of this prestige. I️ recommend doing business elsewhere, where accountability is present.
My husband and I recently purchased a car from Porsche of Beachwood. Our sales professional, Andrew Charielle, was very helpful and accommodating throughout the process. He took time with us to make sure we understood the differences between models and carefully walked me through all the vehicle's features after our purchase. If I have any more questions about my new car, I know who to call!
My wife and I heard good things about Beachwood Porsche, so we made the journey from Pittsburgh. Jason in sales was very good to deal with. He and the dealership were very accommodating to our needs. We got a great price and left very satisfied.
I had a wonderful experience working with Jason Marusic at Porsche of Beachwood. He was easy to work with and was very patient while I was a somewhat indecisive customer. I love my new car and plan to work with Jason again in the future. I had an excellent experience with all professionals at this dealership and felt that I was dealt with fairly and honestly. It surpassed my other experiences in negotiating the purchase or lease of a new car. Thanks Jason! :)
This was my first purchase of a vehicle from an out of state dealer and the process could not be easier. The staff are very professional and the sales associate, Rick Balas, that dealt with my purchase went out of his way to make me feel comfortable with the process and happily answered my multitude of questions promptly. My first experience with this dealership was exceptional and will definitely do business with them again.
Purchased a new Porsche 718 sight unseen from Andrew Charielle at Beachwood Porsche and had it shipped to my home several states away. Andrew was helpful and professional, and, made the transaction a quick and painless one. Thanks, Andrew!
I came in looking for certain things in a 911 and the sales representative, Andrew Charielle worked with me to find the perfect vehicle for me. He was knowledgeable and courteous. I cannot say enough about how happy I am with my buying experience.
My finance and I purchased a vehicle back in May. During the process with the finance gentleman, we had stated that we would like for the sales tax of the vehicle to be included in the loan weamount. Moving forward thinking this was done, not finding out that this was not the case until we went to get the registration done and was told we needed to pay $780. Needless to say, the vehicle just sits until the $780 can be payed. Had I of known that I would be responsible to pay that , I would have never of moved forward with the sale. VERY UNHAPPY!
I purchased a Mercedes yesterday from Porsche of Beachwood. My sales person Andrew Charielle was fantastic! Very personable and extremely knowledgeable. I cant recommend him and the dealership enough. Whether you buy new or used they are first class all the way.
I bought my vehicle here and I really enjoy this experience. The sales man Andrew is really good and he is patience and helpful. I will give him 5 star in order to appreciate him.
Had a really great experience! The salesman (Kevin) didn't use pressure tactics, which was refreshing. He really made the whole experience easy and stress free. We drove off the lot with our new (to us) vehicle! Would recommend Porsche of Beachwood 100%!
I bought a 2014 Cayenne, Platinum Edition, and Steve Youhana was my salesman. He was very attentive to my needs and patient as I explained my various concerns with giving up my current SUV. We narrowed down the car to 2 options, but one was not at the dealership. I came back the next day and test drove the car, then Steve mentioned that the Platinum Edition was back. I fell in love with the Platinum Edition, and bought it. Working with Steve was such a pleasure. He is so pleasant to deal with. I highly recommend Steve and Porsche Beachwood.
The most pleasant experience purchasing a vehicle we've had. Tiffany Hansen (the sales agent) was professional, knowledgeable, and helpful. She recommended alternatives, pointed out items to consider, and researched warranty and background information. Experience was so good that we ended up purchasing two vehicles that same day.
I could not have had a better new car purchase experience! My sales person Tiffany Hansen is truly a “Brand Ambassador” for Porsche and for your dealership. I have purchased and/or lease 10 high end vehicles from Porsche, Tesla and BMW in the past 8 years and I can truly state that no sales person has been more thoughtful, responsive and easy to deal with than Tiffany. She began our relationship on the right foot by call me within one minute of me sending inquiry to your dealership. She understood our needs and knew from the start everything would have to be done telephonically or by email. Nonetheless she made the entire experience seem like I was in the dealership looking at the vehicle or going over the paperwork in person. There was no hard sell and her concern was getting a good deal done for us that met our needs. I even liked the extra touch of her sending me a personal video. She has been in constant contact with me throughout the process even calling me this morning within 30 minutes of the car’s arrival to make sure everything was to our liking. All of her promises were kept and her attention to detail is superb.
Our new Cayenne S was delivered to Minnesota in prefect condition by direct shipment from the dealership. Quite simply there is no reason to feel you need to buy from a local dealer when you can shop at Porsche of Beachwood.
My Cayenne that I purchased from Porsche of Beachwood was delivered today. I was pleasantly surprised how new it looked for a 2014. The car was even better than I imaged and was described by my sales rep Tiffany to the T. From the beginning of my search until my car arrived at my front door was a seamless process. Tiffany was very thorough and very professional during the entire process. Her knowledge of her product was very impressive. I've purchased many cars throughout my life and this had to be one of the best experiences I've had. Tiffany was very patient and understanding even when I know I was being indecisive. I would definitely recommend Porsche of Beachwood (especially Tiffany) to any family member or friend that was in the market for a new car. Accolades to her and the company she represents!!