Great hotel, allows dogs good location. Great accommodations. Probably the nicest hotel in all of Salinas
Great room. The breakfast was amazing. The overlook to the golf course is a real relaxer. We must wished we could have stayed for longer
Netflix capable TV and quiet location. Breakfast had good spread. Dated kitchen and front desk had made error on my check in and my card got deactivated early.
Not the newest hotel but the room was in satisfactory condition. Stayed in a one bedroom suite which offered the best flexibility when trying to wrangle a toddler. Complimentary breakfast has hot meals. The staff was very nice and helpful.
Service has been great, the room is pretty cool. I like having the living space with the fridge and stove top, etc. The bed is comfortable enough. I can't say the breakfast is amazing or anything but a hot breakfast is always good in my book. Overall, there's nothing outstanding but nothing terrible either.
After a long drive and getting into Salinas rather late, my family and I were looking forward to some much needed rest. I had requested a crib for my baby when booking the room and was told by the front desk that it should already be in the room for us but to let them know if it wasn't.
There was no crib in the room, and the one that they brought us would not stay locked together when unfolded and smelled like vomit. We were told that the hotel had no other cribs available, and that we would have to wait for them to go buy one from the store. As it was already well past my son's bedtime, we had to make due with what we had in the room.
Right outside our room window was a basketball court, with people playing on well into the night. Combine that with an uncomfortable mattress and pillows, plus an apparent stampede going on in the floor above us, sleeping here was a bit difficult.
The front desk staff were not very good at multitasking and could have had better communication skills. Overall, it was much too much money for what we experienced.
On the positive side, the breakfast in the morning had a decent selection and at least the AC worked in the room. Regardless, I think next time we'll opt to stay at the Courtyard next door.
The staff was very friendly and helpful. There was some sort of strong fragrance that was used in common areas, which is definitely problematic for people sensitive (or allergic) to scents. The outdoor trashes were full for the entirety of the visit, and the dog poo stations were empty of bags as well. We enjoyed the pool and hot tub. The room was clean and nicely appointed. Overall we are happy with our stay here, and would stay again.
Great decor very friendly and engaging staff wonderful area and plenty recreational areas
A nice location central to the center coast. Full size fridge.
Lovely rooms and nice staff. Great place to stay near Monterey.
Outdated residence Inn. The place isn't as clean as other Residence Inns I've been to. The staff are pleasant and welcoming, but the hotel isn't as well kept as other ones. Stay was fine until the day of the checkout They were doing fire alarm testing in the hotel and didn't inform our floor. The manager said they slipped a note with our bill under our door but that was not the case. He even said there were supposed to be staff on each floor telling people. Again not the case. Lastly, we requested a late checkout by calling the front desk. Housekeeping apparently didn't talk to the front desk because they came by 2 times to my room to ask about my checkout. Clear lack of communication between the staff.
We just had a massive storm that hit our town last week and unfortunately that storm has left my home without a roof, it's flooded, without power and completely unlivable. Fortunately, our homeowners insurance company has provided a fully loaded suite here at the residence inn for myself and my two teenage kids for the next month and a half. I've been here for five days and I could not be happier! I have worked in the hospitality industry for over eighteen years now and I really can't find anything that they're doing wrong? The service is excellent, the place is immaculate and what's even more awesome is that they are dog friendly. I don't know what we'd do if we had to leave our baby girl behind? I know I'd definitely be heart broken. We spent two days without her leaving her behind at the house and it really affected her. Now she couldn't be happier nor could she feel any more safe. I highly recommend this place to anyone who is expiring a hardship and also those who happen to be traveling on through who are looking for a place that's worth the money where they'll have no worries. For whatever reason it may be that life has brought you here, its a good thing. Relax. Enjoy your stay. I know I will.!