I was very happy with the hoteland so was my furr babies..I checked around for the cheapest prices for a weeks stay and they had to accept petsand red roof was the best in both categories..
There are two red roof inns in Lansing area. I wanted to book the east Lansing location. The west Lansing location uses the same artworks and photos on the find a hotel page. There was no indication that it was the west location I booked two nights. As it wa going through the confirmation process I was able finally able to see I was booking west. I hit back on my browser and was taken to the booking page. Where I. Was able to book the hotel. I wanted. When I went t my wma I bitivtoved. The west location went thorough. I immediately. Called to cancel and they refused to let me out of the charges. I'm eating one night from a greedy hotel. Don't support greedy franchisees. Stay at east Lansing location. Not the west. The east is much cleaner anyway.
Nikki the front desk clerk was terrific! She was quite busy yet handled my check in cheerfully while juggling other responsibilities simultaneously. A cheerful greeting at the end of a long day makes all the difference in the world. The room itself was as one would expect for $62.00. Most accomodations at this end of the scale are comparable. These types of rooms still retain a smokey smell from when that was permitted. That said, I would return albiet with odor absorbing candles
Horrible,Horrible,experience. Brand new phone stolen out of the room.Was solicited by front desks friend,who was staying on her discount. Borrowed fortyfive for room,never paid it back.Also police escorted off,so no refund, refused. The solicitor was also a prostitute. Paid over three hundred for a week. Only two nights into the room. Please Be very careful.!!!!!!
The front desk manager was lovely. She saved me a room on the ground floor. Unfortunately, the sink had a clog that took awhile to drain. My nonsmoking room smelled like cigarettes. People living in the rooms tend to smoke outside their doors, so I think many of the rooms could smell the same.
But it was clean and quiet and affordable. And welcoming to my dog. I was only there for a few hours, but it felt like people stayed for longer, as there was a makeshift table and BBQ grill out back.
Rooms are great, good location to many resturants and bars. Front office staff was super nice and quickly checked me in. They saw my preference for 1st floor and acknowledge that which was nice, also received my 2 bottles of water and I didn't have to ask. Will stay again.
In need of a last-minute emergency hotel, Red Roof Inn Lansing West came through. Price was very reasonable. Room was clean. Grounds were well maintained and I felt safe during my stay. It was quiet and close to restaurants and just about any amenity you may need. All in all its a great option if you're looking for an inexpensive, clean place to crash.
We prepaid for a 2 night stay through Expedia. The room smelled like smoke. There were stains on the pillow cases and hair on the sheets. Pillow was flat as a pancake and I woke up with a stiff neck. After the first night we left at 8 am and returned at 11 pm to find our room had not been cleaned. Everything was as we left it in the morning. Beds not made, dirty towels in the tub, not vacuumed, no coffee, dirty sink, dirty toilet, etc. I went to the front desk and told the attendant, she apologized and gave me fresh towels and then asked if I wanted sheets to change the beds myself! Are you kidding? You'd think she'd offer to change them herself. At checkout I told a different person at the desk and they apologized again and said they would inform the manager. She offered me a coupon for 15% off my next stay at any Red Roof Inn which I will never use because I won't go back to a Red Roof Inn ever. No frills Inn, no refrigerator, no microwave, no breakfast, no coffee in the room, AND NO MAID SERVICE!!!!!!!! They say you get what you pay for, well here you don't even get that!
Poor quality room, very poor heating and expensive for what you get. I don't recommend this place at all I would find another hotel. The heating was terrible it was either too hot or too cold you couldn't really adjust the temperature to what you wanted and then when we unplugged the unit it was a very serious fire hazard!! I don't recommend this place at all definitely find a different, better Hotel!
Only stayed for a single night but enjoyed my stay. The bed was comfortable and the room was clean. The lady at the front desk was pleasant and helpful in giving information we needed about finding a place to fix our tire. The only downside was that we hit a nail in their parking lot on our way in. However, it was fixed for free by the tire company when they found out we were in town for my Grandfather's funeral.
The rooms were clean and comfortable. Staff were polite and helpful. I would stay here again.
We only stayed one night, but the room was modern, clean and comfortable. I'm a snob when it comes to beds and bedding - this one was very comfortable and the sheets were soft. The free breakfast was similar to economy class airplane food back when they served economy breakfast—cold, rubbery and unsure if it was actually real, but what do you expect for free.
The rooms were very nice, they had a 3D TV. The room service brought us stuff we would need. I left my phone and they put it in a safe spot until I had time to go get it. I would recommend this hotel!