About
Location :
Added by Jopie, at 04 February 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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14 Reviews
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17 November 2017
Room was clean and updated. Front desk staff was helpful and friendly, and the breakfast area was pretty standard, but had good options.
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14 November 2017
Perfect weekend getaway! Indoor pool, hot tubs, and free breakfast(: it's also usually quiet so sleeping isn't as difficult as other places.
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28 October 2017
Hot tub, jacuzzi baths, conviently located next to Meijer and urgent care. Nice small town restaurants. Not far from Lansing.
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26 October 2017
Service has been adequate. Hot breakfast adequate. Bathroom looks like some work has been done on the tub. Not terrible, probably the best of the surrounding area that I've seen.
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18 October 2017
Front desk unhelpful with error in our reservation causing us to pay $30 more per night. Kept losing wifi connection which was slow and erratic, cabinet door to fridge access was broken, ice machine on our floor had been removed necessitating trips to other floors. Toilet did not flush properly. Discovered two wadded up bath towels behind a chair when we tried to plug in an unplugged floor lamp. The room itself was satisfactory and the breakfast was identical to other HolIday Inn Expresses we had been to. Calls to front desk were not answered.
REPLY: Your reply below is noted. What would have been appreciated is help at the time needed, "How can I help you with this?" would have gone a long way at the time. After an 8 hr drive, the last thing a traveler wants to hear is to go fix the reservation yourself. Your guest computer/wifi never processed the new reservation (that we were making 20 feet from the front desk) and we ended up having to use my phone. A 30 minute delay seems like an eternity after a long day. In fact, I have never had such a response, and makes me wonder what benefit the HI Exp membership is.response / report this review -
16 October 2017
Dirty towels were left in the room on the floor. The refrigerator cabinet door was hanging off. The online reservation site misleadingly defaulted to a different date than what we wanted so we had no reservations, the front desk did not honor our wrongly dated reservation price and we had to pay more per night, thry were not accommodating at all.
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01 October 2017
Clean room, Decent service. Only issue was with the drunk idiots next door, but that was resolved by the front desk employee, though she had to come up twice to get them to quiet them down.
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07 August 2017
Front desk service was slow and not super friendly but the hotel and rooms were clean and well kept.
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25 July 2017
Bed and linen super comfy. House keeping staff were very helpful and friendly. Gave it a rating of 4 stars and not 5 due to the spider webs under the air/heating sysyem under the window. Stayed in room 319.
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10 May 2017
Very clean, staff had great attitudes,beds were not to bad
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18 April 2017
Nice place, everytime family comes and stays there we have no problems.
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02 April 2017
Overall great value. Nice clean rooms, with an awesome breakfast bar. Only disappointing thing was. My fiancé came from Chicago last Christmas Eve. We stayed in a hot tub suite The jets barely worked at all.
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27 February 2017
Our room was clean, staff was friendly. Comfortable bed and great breakfast. They have coffee available in the lobby 24/7. We would definitely stay here again!
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11 February 2017
The place was nice when we asked before we booked a room if they allowed pets we were told no but when we were there someone was able to get a room with there big dog
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