Excellent hotel to stay at while on vacation. The rooms are updated and clean. I'd definitely stay here again when I'm in town. It's also convenient to restaurants,attractions, and shows.Gatlinburg is only 15 minutes from the hotel.
Location was within minutes of Dollywood, which was highly convenient. Room was clean, bathroom was well maintained, and there was even a gas fireplace for some added warmth. Turning on the bathroom lights was like turning on the sun while looking at the night sky, completely blew my eyes away for a moment. French doors lead into the bathroom of the room we had and the positioning of the switch relative to the doors and lights is really what caused the surprise, but awareness after the initial blast makes it a non-issue. :) There were no linens for the pullout couch available inside the room, they're supposed to be in one of the drawers, but we received them promptly after a brief call to the desk. Breakfast was fairly standard fare but was fresh, which is more than I can say for some other places I've been. All said, this is where I will stay on my next trip to Dollywood. :)
I won't use this hotel again. I was disappointed. The beds slept horribly, the previous occupants toothpaste spatter was still on the bathroom mirror, & the bathroom was very outdated. However my biggest complaint is with the water. The shower will randomly freeze or badly burn you. I assume if another rooms guest used water it took from the shower water in my room. My wife refused to shower more than once after her experience with being burned so many times during her first shower. We also refused to allow my 8 year old to take a shower for fear of her being burned and not knowing how to handle it. Anyway, I'll pick a different hotel next time I visit Pigeon-Forge.
Love this place. My Granddaughter says it's the best hotel we've stayed in since we've been bringing her to The Smokies. Big spacious room. It's close to everything. Wiil be staying again.
Check in was quick. Front desk clerk was very friendly and shared a few tips about the area. The room was very nice, clean and easy to get to. I would be happy to stay in the same room/hotel again. I can't think of a single thing I would want to change.
The motel had a great pool and kiddie pool on the strip (why we picked it), the room was NOT the cleanest. We had to request towels daily and didn't always get them. The continental breakfast was par. The rooms are all smoke free but still smell of stale old smoke. But the kids enjoyed the pool. Yay, I guess.
We loved our stay here! The room was clean and comfortable. The kiddie pool is amazing (that was the reason i wanted to stay there in the first place). Its right on the strip conveniently located close to everything.
Beds and pillows were comfortable. Linens were clean. Outdoor pool area was nice for the kids. Breakfast was fair. The negative was a strong urine like odor in the bathroom that never went away. I cleaned the bathroom floor myself although housekeeping had already mopped, but the odor prevailed. I will not go back.
Nice rooms, comfortable beds and pillows.Clean and had a big bathroom with jetted tub. Fireplace in the room and a good sized Refrigerator. We would definitely stay here again.
Nice place, glad I didn't listen to the reviews. Our room was very clean, the employees were very friendly and courteous, we didn't try their breakfast, we had our hearts set on Apple woods, but we did take a look and everything seemed to be delicious. We took a walk next door the comfort inn to use the indoor pool, it was a bit cold for us so we hopped in the hot tub. Didn't try quality inn outdoor pool, but it looked to be a great one, lots if people were taking advantage of it. Bed was comfy, pillows we're great. All in all, it was a great stay!
We found a bargain rate to stay 3 nights at the Quality Inn and Suites. We visited the place on line but were still a little apprehensive about the age of the motel.
However we were pleased by the roominess. The staff was helpful and courteous, which makes a quality difference when we stay for three days.
Although we stayed over Fourth of July weekend this was the QUIETEST motel I can remember staying at! I'm guessing the old architecture insisted on generous sound insulation.
The one drawback was the small breakfast seating area.
Overall this was a great bargain for a springboard to Dollywood and the Great Smoky Mountains.
This hotel has very clean rooms and nice bed beautiful fireplace. Awesome hot tub in the room.
We went there on Friday around 7 o' clock and the concierge was not so welcoming, no greeting or talking up until we spoke up.
Even though this hotel is smoke free, we felt the bad smell around the hotel (It might be a common problem for Pigeon Forge). Our room is close to the laundry room where it was noisy throughout the day, you might not reserve (117, 119). Food is good there is fair verity but we have to wait for 5-10 minutes for them to refill (this might happen if the hotel is all booked). Bathroom was clean but quite small and the water pressure of the shower is bit low.