I have lived in the area and shopped at this Publix for the last six years. And, every experience with them has been wonderful..anytime I needed assistance to item presentations and total atmosphere. Thank you for consistently being top notch!!
Trinity is always so nice when I buy my lottery tickets. Give her a raise!
Super busy with hurricane pace. Even though the store was extremely busy due to Hurricane Irma, very professional and well-stocked
Bakery crew was amazing, I was looking for a specific treat for my grandkids but it wasn't ready to be put on the trays and instead of telling me it wasn't available like other places, they put them to cool down faster and asked me to come back in 5 min. They had it ready before and looked for me in the isles to hand it personally. If that is not 1st class customer service I don't know what is!!!!!
Very good Sushi chef, Win is his name, he doesn't speak English, if you have a smartphone, put on translator and choose "Burmese" I type in order and that's how I perfectly communicate with Win. The deli department is great, Publix brand gives Boars Head brand competition.
Bakery, I get Tiramisu, pricey but worth every bite. Like cupcakes with cream cheese frosting. Staff is wonderful, you receive "Disney quality" service. This Publix, in my opinion is managed better than the others in this area.
Great selection. The customer service at checkout is far more than a bit lacking. Slow and act like they hate being there.
Paul went above and beyond expected to assist me. I appreciate it very much. I had to use the motorized cart. He was polite and he was also very helpful later when I could not seem to make it go. He also helped me get my groceries into my car. I had told him earlier that I hurt my back. It was a pleasant experience.
The check out girl put develd eggs under deli sandwiches. Awesome I love when people ruin your food!
Be prepared to be treated like a stranger here. I usually go shopping here early in the morning and feel mostly avoided. Even on a few occasions where I'd greet somebody, I'd get no response. Not the experience at a place "where shopping is a pleasure," and there are quite a few publixes near by that I'd rather go to because the atmosphere is so much more lively and inviting.
I had been ordering sandwiches over the phone cause its quicker and easy. But this is not my first rodeo; i had post my issue 3 years ago about a simple thing that someone could not get right. I keep coming back cause i love their sandwiches so far didn't have any major issues. This time really tops it all; last night i get a call from husband saying that his bread didnt have no bottom and that there was only toppings; what was missing was the meat. My husband was so mad that he will never order another sandwich from publix; the lady printed out the ticket saying what we wanted but didn't delivery what we asked for; went in this morning to get my money back.