Dr Brad and his team are the best place to take your best friend for quality and compassionate care
I probably tend to overreact a lot when it comes to my cat, but the two times I’ve come here for her they’ve always been really nice and understanding. I’ve never felt judged coming here even though I’m probably overreacting with whatever is wrong with my kitty. They make me feel like she’s in good hands.
Courteous, quick, organized, and thorough. They make an effort to see my dog on short notice. They don’t push extra meds or testing either. There’s also a large grassy are and ample lot and street parking.
I felt like my cat was in great hands here. We have tried several animal clinics in KC but never felt truly satisfied until we came here. Thank you!
This place took my cat in that we love so much when Union Hill wouldn't because of appointment issues. Dr. Twig is super compassionate for animals and my cat curled up to him yesterday ha weird Very professional team. My kitty had almost immediate positive results when we arrived home.
They saved my cat Ollie's life and let us pay on time. I love them.
Had a great experience today as a first-time customer. Even with my skittish dog and her worried Puppy-Momma! Everyone from the receptionist to the Doctor's Assistant to the Doc took great care of us!
My dogs love going to Plaza Animal Clinic. They are always so friendly and treat my dogs like their own.
We love the people here! Great caring service every time we are here. We were a little worried when Dr. Mountain sold the business but Dr. Twigg is a great vet who really seems genuinely seems to care.
Great people! You can tell every staff member truly loves working with animals. We bring both our pets here roughly twice a year - the staff knows them by name and their health and longevity is the #1 priority!
Very happy with the prompt service provided by Dr Twig. We had a slight emergency and he got us in promptly and really went above all of my expectations. Office is clean and the staff very courteous.
I've been taking my critters there for many years and Dr. Mary Mountain and her staff have always been fantastic. Whether it's a simple abscess treatment for the younger cats or end-of-life care for my beloved dog they have always treated my pets well and with great care and empathy. When my dog was at the end of her life (at 14 years of age) Dr. Mountain's staff arranged for that to take place in my home as she was a very large dog -- they truly made that last tearful, tender goodbye comforting and as painless for her and me as possible.
Everyone was very professional and very nice. They genuinely wanted to get to know my pet. Very happy with my pets NEW veterinarian clinic.
If I could give no stars I would. I left my playful, happy cat here over the weekend, only to come back and be told by Dr. Wages-Nichols that he "wasn't feeling good" and that they could keep him but it would probably be best to take him home away from the "stressful environment". This shocked me because I had not received one phone call while I was gone about his condition. Also, they told me he had flees (which he definitely didn't have going in) and that could be causing him to not feel good. I get him home and my cat can't even walk, let alone move. He just laid there. I call back and they say "Oh we told you he wasn't feeling good, just keep an eye on him. It could be the flees". I chose not to take that advice and rushed him to the ER. He was in DKA with HOURS to live. Within 6 hours of picking my cat up from this place, he had died. I called Plaza Animal Clinic and let them know what had happened and that I was not happy. I did hear from the owner the following day and received an apology, but I NEVER heard from Dr. Wages- Nichols. To give someone back their cat in that state not only makes me greatly question her competence as a vet, but mainly how cold hearted of a human you must be. I also question how my cat was treated during his time at the vet. I highly recommend thinking twice before bringing your animal here to be boarded or treated.
I have taken my dog to three area clinics and have never received such care and sincerity about the welfare of my dog as I have here. The staff is always friendly and caring and my dog loves to visit and stay when we have to go on vacation without her.
I took my cat here because it was really close by. My cat was scared, but the staff didn't seem to care. Ever other time I've been to vet, they've offered a room so that I could fill out paperwork and she could relax. I asked this time, and they did oblige, but the room we were in was extremely noisy. Normally does fine once we're in the room, my cat reverts to her friendly, loving self. Here she continued to be stressed, because dogs were constantly barking and howling and the bell on the front door was extremely loud and overall, the room had no sound proofing. When the vet came in, she didn't seem to be a real animal person - not in the way I want from my vet. Every other vet I've ever been to has been really sweet with my cat - this one seemed disinterested. Maybe this place is good if you have dogs. But I wouldn't take your cat here! I'll be going back to the place in Waldo.