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About

Pinckney Chrysler Dodge Jeep RAM is a car dealer, located at 1295 E M 36, Pinckney, MI 48169, USA. They can be contacted via phone at +1 734-878-3154, visit their website www.pinckneychrysler.com for more detailed information.

Location :
1295 E M 36, Pinckney, MI 48169, USA
Added by Jopie, at 29 October 2016

Opening Hours

  • Monday 9:00 AM – 8:00 PM
  • Tuesday 9:00 AM – 6:00 PM
  • Wednesday 9:00 AM – 6:00 PM
  • Thursday 9:00 AM – 8:00 PM
  • Friday 9:00 AM – 6:00 PM
  • Saturday 10:00 AM – 3:00 PM
  • Sunday Closed

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15 Reviews

  • Gentry Madeja
    17 December 2017

    Positives:
    Comparable rates, great sales staff, financing staff, and owner. Dealership provided pizza, pop, and water while we waited. Staff helped me move my belongings from my old to new car. The issues that we had with the new car were scheduled for repair before we left the dealership. Very personable, courteous, and knowledgeable staff. Will definitely return.

    Negative:
    Today when we came to the dealership - they were understaffed. It sounded like a perfect storm of employees unable to come to work for various reasons. They also forgot to show me the features of my new vehicle in detail - but due to the short staff, we were there late after the dealership closed, and i think everyone was ready to leave and go get lunch - around 4pm.
    Although we were there a longer wait time, and didn't get a full vehicle demo - it wouldn't deter me from going back to this dealership. I still give five stars for the overall experience.

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  • Jeanne Thomas
    15 December 2017

    cannot express enough how grateful I am for each and every person who went above and beyond to make my trade-in and subsequent purchase a seamless transition. Joe Grech went out of his way to help me get a vehicle I can depend on. Needless to say I would recommend Joe and this dealership to any and all!

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  • Michelle Sabin
    06 December 2017

    Our salesman was Joe & he took great care of us. I love my new car & will definitely come back to buy another one in the near future.

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  • Troy Garrett
    05 December 2017

    Andrew is a great salesperson to work with. He was prompt with numbers and attentive to our needs. We looked at and drove a few vehicles before making our decision. Very smooth process to turn in a previous lease and transition to a new one. The service department has also been very nice to deal with.

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  • Dave N
    04 December 2017

    I have worked in the auto industry for over 45 years. Dan Hall is a arrogant, greedy owner who treats his employees very poorly. I have seen honest, hard working employees terminated for no justifiable reason, wouldn't surprise me to see a turn over in employees right before Christmas. Potential employees beware, potential customers be leery.

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  • Thomas Oram
    23 September 2017

    From start to finish, Dan and his team bent over backwards to make our family welcome and our experience terrific. They didn't have the exact package we wanted, so they went out and found our perfect car nearly 800 miles away. I'd never thought that buying a car could be an enjoyable experience!

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  • Becky Mourgas
    03 August 2017

    Great dealership. Everyone was very helpful and friendly. Offered great deals and very up front about everything. David Prince was great.

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  • Jacob Frazee
    13 July 2017

    Great buying experience! Andrew Johnson was there to answer all of my questions and let me test drive multiple vehicles to make the best decision for me. Definitely going back for my next vehicle purchase.

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  • Danielle Hoard
    01 July 2017

    Update*** my issue has been resolved and I have been compensated for any previous issues thank you Debbie Erica and Dan!!

    The service center and salesmen are shady cons!!! I have never had so many problems with a service center than I have this one. On four separate occasions (the only four problems I have come to them for service) I have been sent home claiming that my problems were fixed in my 2014 Dodge Caravan. But in fact my AC/Heat had never been fixed they didn't even open up my vents to check that they solved the issue (this happens two times in one week) the second occasion I had a flat tire and luckily my tires were covered so they "fixed" it next thing you know it's flat again they claim it's not related😑.. Two days ago I had brought my vehicle into them to fix a flat tire and I leave foolishly thinking they actually fixed it. So on Saturday I decide to take my whole family to a drive in movie 75miles from home, with a newborn baby, and without a spare tire (because the dealership doesn't have to provide a brand new vehicle with a spare tire, which they DID NOT specify during time of purchase) so now we are stuck in Iona overnight with 4 children and a abandoned van at the drive in movie all because YET AGAIN the service department did NOT do what they were supposed to do!!!!!!!!! I come to the dealership every month or two for an oil change and rotation and dump 30-50$ each time (not to mention I drive 40miles to just get to this dealership) and they can't treat me like a loyal customer and just do their job?!????! If it weren't for the promotion I'm apart of I would not waste my time and money here ever again (who knows if they're actually even doing oil changes and rotations) I advise you to not get sucked into this horribly shady and crooked dealership!

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  • Susan LeVasseur
    27 May 2017

    From dropping my cars off to Erin this morning, to picking them up with Sandy, everything was smooth and efficient. It is always nice to see the smiling faces of the employees. Everyone says hello and asks what they can do to help. It is just a first rate experience.

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  • Michelle Williams
    08 April 2017

    Everytime I have service done on my van there is always at least an hour and a half wait. Even though they tell you it will only be 30 minutes. I'm so sick of spending my day in the dealership for a simple oil change that should take 30 Minutes or less.

    After I left they did call me to give me a refund so I have to give them credit they were trying to make up for there mistake. Even though this is not there first time for making a mistake I will change the rating from a 1 to a 3 since they gave me my money back.

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  • Scott Jackson
    06 April 2017

    I bought a 2005 chysler town and country. It had 102,000 miles on it. 2days after I got the van. The sliding door power lock failed. It took me a week and a half to even get the salesmen to call me back. Bad service on there part. I was recommended to this dealership by a friend. Then By spring realized A/c doesn't work. I will never go back to by a used car from them. Even though everyone is friendly. I am not buying garbage for the price I paid for it. Sorry Mr Hall I can't trust your used cars.

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  • Debbie
    21 February 2017

    This dealership, run by Dan Hall, had a car lot under the name of Hall Chrysler Dodger Jeep Ram in Mishawaka, IN, and offered a free tires for life program (which was the deciding factor for me to purchase my vehicle there). However, they did not honor their program when they moved to Pinckney, even though I have a letter from Hall stating they would! Do not trust them! They are SCAMMERS!

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  • Bryan Frawley
    10 December 2016

    It really concerns me when you sell a truck that has huge safety recalls, and will do nothing for it. Thanks for the help with my truck that I can't even drive my family in due to this recall. Your sales staff tells me, good luck. Yeah great Mr used car manager, I will not sell my truck at half value due to your subpar product. Don't get me started on your service department too.

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  • Mary Jo Nagel
    05 November 2016

    The best dealership for sales and service. If you want to be treated with respect and get ethical, honest service, go here. An overall great place and they treat you like family.

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