About
Location :
Added by Jopie, at 24 January 2017
Opening Hours
- Monday 7:00 AM – 8:30 PM
- Tuesday 7:00 AM – 8:30 PM
- Wednesday 7:00 AM – 8:30 PM
- Thursday 7:00 AM – 8:30 PM
- Friday 7:00 AM – 8:30 PM
- Saturday 8:00 AM – 8:30 PM
- Sunday 10:00 AM – 7:00 PM
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11 Reviews
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15 December 2017
Absolutely horrible. Spent about a week negotiating a QX80 with them to get there, waste 90 minutes and have them tell me they're jacking up the price by $100 PER MONTH!!! Don't waste your time here. Go straight to Tustin Infiniti and meet with Gil. He'll take great care of you, is honest and will do business with integrity.
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28 November 2017
I’m not a big fan of writing reviews but I feel like the gentleman Bryan Barrera deserves a shout out. He offered great customer service and was all around astounding! He helped me get into a G37 at a really great price. He didn’t try to persuade me to get another vehicle at all and listened to everything I had to say and helped me stay within my budget. I can’t say that about the other dealerships I visited before this one. If your looking for car at Orange Coast I would definitely hit up Bryan.
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22 October 2017
my experience overall has been good. i was shocked when i too realized no floormats until i left, but to my pleasant surprise when i mentioned it, irina sent them to me, which was what i hoped but thought would get shot down. they made it pretty easy for me to buy now pay tomorrow and i loved how brian called me to check on my purchase just when i had questions. i know i will grow to loooove this car.
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10 October 2017
Two weeks ago I went and spoke with Yvette about buying a used truck. I was excited about looking for a new vehicle, but wasn't too stoked about dealing with a sale person I stopped by to take a look at the truck and test drive it. Never once did I feel pressured by Yvette. She walked us out to the truck and gave us our space as we looked looked it over. We went for the test drive and loved the truck, so we went inside and started the paper work. Mahdi helped make sure we were approved on everything and helped with the trade-in. While we were waiting, we were able to have conversation with Yvette about personal lives, it wasn't all about the sales! We bought the truck and were pulling out of the parking lot (I was sitting in the drive way waiting for traffic to clear) when Mahdi ran outside and knocked on my window. He wanted to know what kind of music we listened to and the gave us tickets to an event that weekend. I've never been to a car dealership where I walked away pleased with the vehicle AND the personal experience inside.
Side note.. I bought the vehicle as is, I know I did. I found out afterwards that the vehicle did not have a spare tire, but left it as is. Two days after buying the truck, Yvette text me asking if I was still happy with my purchase (response / report this review -
26 September 2017
AVOID this dealer at any price, especially used car.
Bought an used car here. They didn't tell me that they won't cover these cost of the car missing floor mats ($150), no backup key ($150) until after I signed the bill of sale.
They could have just said that "We cannot cover that with that price" but they didn't. They're OK with the price and after I signed the bill and paid off the car, they said they cannot cover those although agreed before.
2 days later after purchasing got a dead battery ($100), found out that the coolant is almost empty ($30). This can be avoided since it's such a big dealer and their inspection, if any, must for sure find it out.
They didn't even reimburse me although I came by and showed the battery receipt and complaint about that.
Such a scam, so unprofessional, and such a bad customer experience.response / report this review -
08 September 2017
I have purchased nearly 30 cars in my life (I know what's wrong with me?). I am also a shameless negotiator; I have some stories that would make you laugh and be shocked. I have to say that my recent purchase of a Q50 Hybrid at OC Infinity was probably my best car purchase experience. From the Internet Director, Mahdi, to Erik in finance, to the person who ended up answering all of my questions, Pearlyn (who was also brilliant at selling the dealership's services as well)--all seemed more like friends than sales staff. I would not think twice about another car purchase from them. I highly recommend this dealership because of them.
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04 June 2017
Today was a great day. I came in to get rid of my lease. But then I met Celia full of energy and very welcoming. I had the best car buying experience ever. She really made me enjoy buying my new car, I know I will have another car note for a while but definitely worth. Thank you Celia for all your help and enjoyed getting to know you.
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30 May 2017
Just wanted to thank NIKESH and this amazing Infiniti dealership for making me feel very comfortable and giving me a great experience in my first Infiniti purchase. Want to thank everyone from Ali who was very helpful, Luis for providing me with such a great deal and to Nikesh for giving me this wonderful experience. Also, may I add this is an amazing vehicle. Thank you Orange Coast Infiniti.
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10 February 2017
Very friendly service and very good financing officer, Mansoor Ali. I truly appreciate their customer service.
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05 February 2017
I have loved Infiniti cars for over 10 years. I decided to get another one and to my surprise the car I found on the website, followed by visit to lot was as advertised. Jim Jones in sales was extremely knowledgeable about the vehicle and honest when answering my questions (I did my research). I received a fair deal given BlueBook value. Remainder of staff were pleasant, facility clean, in-and-out in no time, and they even had someone follow me home to help me drop my other car off.
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31 January 2017
I had a good experience here to buy a car. I want to thank all the staff who helped me. It took less than an hour to go on the new car here. We are very happy making a purchase here. Especially thank DANI ZANDEl, you helped us a lot Thank you, my son happy
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