My brief stay was horrendous. Intake was fine, surgery prep was fine, but after care was non-responsive. Multiple calls for help out of bed or for a walk escort resulted in hour long waiting times. Horrible, horrible. Would never recommend.
My husband was admitted via ambulance emergency for heart issue and had a quadruple heart bypass. The cardiac team was amazing. Very professional Very knowledgeable and caring. I was so impressed with the compassion and care everyone displayed and cannot say enough positive things about this hospital. Thank you for existing and being a 5 star quality of care facility.
Just go somewhere else. If your surgeon is associated with this hospital, pick another one. I have never in my life regretted a decision more than the one I made to have surgery at this hospital. I was a self pay patient and paid all my fees up front - I am STILL fighting with this hospital months later about bills that I am receiving. Save yourself the headache. As brilliant as my surgeon is (Chiasson), I wish I had picked a lesser surgeon just to have had a different hospital experience.
Not to mention, the nurses during my stay were so lazy and incompetent. I wanted to bolt the same day I had the surgery just to get the hell out of there. One actually told me I needed to tell HER when it was time for my medication! What?! I was also in a bed that was too short - I was frog-legged for days - which I mentioned to several nursing staff. It took three days for them to find someone to adjust the bed! Fresh out of surgery, probably missing doses of pain meds, so in pain and they didn’t know how to adjust the bed so they just left me like that. Literally no concern and couldn’t be bothered. Insane!
The other reviews are borderline people bitching because of the ER - most of it sounds like over exaggeration, but I still say heed the warning. Go somewhere else.
I would urge anyone considering this hospital to reconsider. The neglect, lack of compassion and poor quality of care demonstrated by the nurses is astounding. As someone who has a masters in nursing, I can attest that the nurses on the medical/surgical floor are not only negligent and borderline incompetent but they are also mean and condescending. I have had 22 operations in five years time and have never experienced such bad care in my life. Their neglect and inability to perform basic nursing skills is shameful. I spent six days in the surgical unit and actually lied to my dr about being ready to leave because I was so desperate to go elsewhere and leave this terrible hospital. While my dr (Dr Patrick Chiasson) made it worthwhile to suffer their poor care, I would never trust a single person at this hospital again. The rooms, the cleaning, the food, the care and the documentation is the worst I’ve ever seen. Hugely disappointed and sad that my insurance will be giving them a single dollar. They don’t deserve it. I think they need to go back to school and not only learn basic skills but learn compassion, kindness and personality traits that they are clearly lacking.
A veterinarian clinic at best. Wouldn't take my pet there. Been there twice. Misdiagnosed twice. Called back. No one spoke english. How is it this place is still open, is beyond me.
Terribly slow and total lack of caring. Its not fit even as an veterinary er. Hope they would care for a loved one better.
I have never seen such a unprofessional hospital such as this I had surgery Fri Oct 6th 2017 it's been 8 days and i I started having the most horrible pain ever in my knee I had surgery on I was able to drive myself here the closest hospital to my house I am still in waiting area I can't walk in so much pain they pushed me to restroom door and left me then they said gonna do ultrasound and xray left me in pain and no Dr saw me if I could drive somewhere else I would only come here if u have the flu they real quick about that no sympathy here for people. Don't come here at all
The sad thing is we had a great Dr and some really wonderful nurses! Unfortunately when it came time to change shifts the wonderful Dr who was caring for my father had ordered some test to be done, anyone who has a father or any man in their life for that matter knows it's not easy getting them there! As for my father he just won't go, so when my mother called to say she had taken my father into the ER my heart fell into my stomach. I live on the east side and raced to his side! When I got there they had ordered test for a colt he had the wonder Dr was concerned it might go to his heart but as she was getting ready to leave the Dr that was taking her place came in ask my father to stand out his arms out in front and wait for it your fixed you can go home! Yeah not so much. Needless to say my mother and I were shocked my father could baley stand he has a blood clot and because this Dr said stand he was fixed???? No we did indead end up taking my father hm only to end up back in the hospital needless to say I love my parents as I'm sure most people do so I won't bring my loved ones here! What is wrong with these Dr who just don't care?? Ensurance perhaps or they just don't give a damn!?
❕❕PLEASE READ❕❕
Hello there. I am just a 14 year old girl and I have experience some sad things at this hospital😖 My Grandma was in the hospital for the passed week. She has witness that nurses would not reached to her on time. She would press the botton repeatedly for help and NO ONE WOULD REACH HER ON TIME!! Now you might be saying "oh there just busy". No they would pass by and just look then leave. 😖 Like if nothing was wrong. It was heart breaking to see her laying down crying for help😭 My Grandma is native she has been though a lot but she didn't deserve something like this😖😖😖
-Nativechild💔
0 stars not available. Took my dad here because of heart problems. waited forever then when he was finally looked at they hooked him up to a EKG then gave him some aspirin and said he had a pulled muscle and sent us home. He had to go to a REAL hospital because he was still having problems and was diagnosed with circulation/valve problem. then this place had the audacity to send us a bill for $8000 dollars!!!!We will not be paying that bill and are disputing mystery costs. Do.not .go here.
it is some con/scheme
Super friendly. Time from registration, vitals, to room was less than 5 minutes. All staff that I've encountered are very willing to help me with anything I request
Very bad experience here over the weekend. Their MRI department needs to get their act together-radiologist and nurse/tech on the evening of May 28th were true idiots. Would love to go into detail but too long of a story. Never again Northwest!
We were there for my mom's surgery. Treated very well from all departments. Nurses and her Doctor were awesome. Food was a one. Needs some work.
Here for surgery. The doctors and nurses were great. The food was ok. Could be a lot better. Not much you can do when you are rushed in by ambulance. For your gall bladder has a blockage.
My Mother is 92 and was suffering from electrolyte imbalance with dizziness, pain from her arthritis, some disorientation. The care she received in the ER for good to very good, but everything took a long time. Kudos to one of the assistants there, Ryan, who was very quick to respond and provided good care. She had been admitted at 10:30PM and at about 3PM they told me that they were admitting her, however it was another 5 hours before she was taken up. In the mean time, I was up for 24 hours since I didn't want to leave before she was admitted. Chairs were miserable and the staff at the desk were very loud so she couldn't rest.
When they moved her upstairs, I left, and when I called back a few hours later, they had no record of her even though I had stayed with her in that room for about 2 hours.
They do not have a reception desk, only a volunteer that is on a few hours a day, and no one after 5PM.. so no one was able to tell me where she was, nor did the house phone that gives room locations work.
That is a disaster!