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Location :
Added by Jopie, at 11 April 2017
Opening Hours
- Monday 8:30 AM – 8:30 PM
- Tuesday 8:30 AM – 8:30 PM
- Wednesday 8:30 AM – 8:30 PM
- Thursday 8:30 AM – 8:30 PM
- Friday 8:30 AM – 8:30 PM
- Saturday 9:00 AM – 9:00 PM
- Sunday Closed
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13 Reviews
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09 December 2017
I’ll be honest, this is the first time that I’ve felt the need to write a review on a purchase; because frankly most purchases are disappointing in one way or another.
I purchased a new CX3 and my salesman Matt S. (I highly recommend him) was one of the most professional and helpful salesman I’ve had. He didn’t try the normal pushy tactics like so many try, he just did his job and answered every question that I asked with honesty. The dealership had an awesome selection and everyone that I came in contact with was extremely friendly (even the finance manager was great). I highly recommend you give these folks a chance for your business. I could write so much more, but I doubt anyone wants to read it.
Fast, friendly & professional are the best ways to describe my recent purchase!response / report this review -
06 December 2017
Went in after an appointment by phone with a salesman the previous day about a vehicle, took the day off work to go see/take the vehicle off the lot. I arrive, I notify the workers and the woman at the front desk what vehicle I’m there for and who I appointed with, it takes an hour to get help and when I do, the salesman is a nice man I test drive the vehicle, I instantly fell in love with the vehicle, we Head over to the cubicle and the salesman tells me to wait for a minute as he continues to the front desk, comes back 10 minutes later to tell me the vehicle was sold when the shop opened. I understand the salesman wasn’t at fault but lack of communication was a big fault there. And not a phone was picked up to let the appointed know.
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04 November 2017
Good experience. Nothing like the usual dealership horror stories. Rick Torres was an awesome salesman. Good guy and knows his stuff! Managers were okay with me taking the car to show my family and even let me drive my fiancè home and back. Manager was willing to give me better wheels on the car i was looking at. Got me where i wanted to be out the door and even beat the interest rate I had on the loan when i walked in. Definitely recommend.
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14 October 2017
Had a very enjoyable experience at the dealership. Rick Torres assisted us and he was very professional and courteous. He made the experience stress free because he didn't make us feel pressured to buying a new vehicle. He helped us find the best deal for the budget we had set.
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21 September 2017
I love my 2015 Mazda 3! The service staff here are always really nice and helpful. When my battery died, they sent someone to give me a jump and get to the dealership to replace my battery. All of this was under warranty, which made the experience much less stressful. Thanks!
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21 September 2017
Good dealer with expensive service. A basic 5,000-mile service costs $90 (oil change and tire rotation, plus various "inspections"--which we all know aren't any actual work done on the car), and unlike most other dealers, they do not wash or vacuum the car. I've commented about this on the survey I get after every service, but no one has ever responded. For comparison, I pay about $50 for a basic service at my Honda dealer, and I always drive away in a clean car.
The 15,000 mile service, which is almost exactly the same work, includes some "performance oil additives." I'm pretty sure the main thing that they actually add is an extra $100 to your bill. That's right, $100 for a bottle of something that probably costs them $15.
And appointments mean nothing. They still won't know that you're coming, and you'll still wait to see an advisor, who probably won't be the one you made an appointment to see.
Having said all that, the work seems to be done well. When they make mistakes, they compensate for them generously. At one appointment, the techs accidentally left the packaging materials for the parts in my passenger floor well and a greasy spot on my white leather seat. When I pointed this out, they detailed the car for free--they usually charge $100 for this.response / report this review -
17 September 2017
Had a great experience at this dealership. My salesman was Gary. Even before I met him in person he was doing an absolute great job with helping me to get the car that I desired. Got to the dealership, Gary was super professional but keep me laughing with his great sense of humor. The environment was great and comfortable, and in the end I was put in a beautiful new car that I am too happy to call my own. Thank you Gary and thank you North Park Mazda for a wonderful experience!
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07 September 2017
Came here to have my vehicle serviced, the service person was very knowledgeable about my vehicle and just Mazda in general. The only reason I did not give the full five stars was because the people who actually worked on the car did leave a few nasty grease smears on the inside of my windshield which I had to get scrubs in a bucket to get off (it was like grease so I couldn't get it off normally) however I have worked in that sort of industry in the past so I know things like that happen, just make sure you clean it up next time please! Overall a good experience though.
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11 June 2017
AMAZING Customer Service, Easy Upfront Affordable Pricing & Top-Notch Car Maintenance!! I recently experienced a tragic car experience resulting in wheel and underguard Car damage to my Mazda. After hearing some terrifying noises from my wheel on my way to work out of town, in the late evening hours my North Park Mazda was there to assist!!! Walter Gomez, aided Me in setting up an appointment promptly the next door when I was back in town and within 24 hours I was back in my vehicle knowing the matter was properly attended to and fixed. During the process of waiting for an answer to what needed fixing, the technician took Me through the garage to my raised car showing Me the exact spots where damage was visible. His recommendations were honest and upfront about what was immediately dire to be 'Safe' on the road and what cosmetic work could be done down the road. I never felt pressured, nor bombarded with little 'EXTRAS' or what not that fit my budget!
THANK YOU to North Park Mazda, Walter and the Service Technician (unfortunately whose name I can not remember else I would mention him). You all made this experience Stress-Free! A++++++++++++++++response / report this review -
08 June 2017
Great experience at North Park Mazda! Walter is an excellent customer service professional. I had my 8 month old with me and everyone was patient and helpful. Thank you!
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01 May 2017
I got the car of my dreams from here at a price point I could afford. I went into North Park Mazda with an impossible desire and Frankie and Camden made sure I got everything I wanted at a price that I could afford the Mazda CX-5 for. I am so thrilled with my new SUV and can't say thank you enough for the incredibly kind and helpful people there.
If you know you want a new car or in my case need a new car and your not sure you can do it Camden and Frankie will help make it happen. Don't hesitate to ask for help either if you don't understand the numbers and need help they will walk you through it 100% till it does make sense. I know I went in 4 times to make sure the numbers added up. Don't get a older used car that will break down get into a newer awesome car or SUV from North Park Mazda.response / report this review -
20 April 2017
I have bought 2 cars from North Park Mazda now, and I'll return when I upgrade again. Everyone is extremely helpful, and they are going to work for your business. We have gotten great deals on both of our purchases, and they were able to get us some excellent financing. Thank you to Camden, welcoming and friendly, Austin in finance for his thorough and diligent financing, and Keith Evans for an excellent experience overall. Keith is a wonderful and patient sales partner with top notch professionalism. North Park Mazda's personal demeanor sets it apart from other dealerships, and we couldn't be happier with our purchase. We purchased a Certified Pre-Owned Mazda CX-9 that has been nothing but perfection. We'll see you guys on our next upgrade.
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18 April 2017
I went in to look at the CX-5's because I'm hoping to upgrade soon and had checked out several other dealerships just to see what options are available. Aside from the fact that the crossover is beautiful, the staff was really helpful and friendly. They were able to explain the subtle differences between the different years (16, 16.5, 17) and really seemed like they wanted to help, though not in "take your money and scram" way. I'll definitely be back.
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