I flew to Cleveland from Denver to buy a truck from this dealership. In the week prior to me getting there, they constantly kept in touch with me and my loan officer. I was getting financed through my local bank, and they provided him everything he needed in order for me to be able to fly there with a cashier's check in hand.
The salesman (Tito) had the truck running, warmed up and ready to go for the test drive when I arrived. The only thing negative I have to say about my experience with this dealership, is that the truck was due for an oil change.
Info on the dash was that the oil had 0% life left. And since I was going to be driving the truck back to Denver (1300 miles), I had to get the oil changed at a shop for $85. Little bit of an inconvenience for me. That is why I give them a 4 star rating instead of a 5. Aside from that, I had a good experience with Tito and North Coast Auto Mall.
I worked with JASON LINDSEY and he did what he said and said what he did. I am from New Orleans & he made my experience wonderful considering I was buying a car sight unseen until I flew to Cleveland to buy it. He even picked my daughter and I up at the Cleveland Airport in the car so I could have a great test drive before I bought it. I had the car inspected by a local, Di Lizio Auto Repair, who did the inspection (for a very reasonable price) and gave me the report on the same day I ordered it. Jason was extremely patient to my 100's of questions ( and I'm not easy), fully addressing each one, and never pressured me whatsoever. It is my very strong experience and opinion that Jason sincerely cares about his clients and wants to help them buy the right automobile that fits "THEIR" needs and desire. I love my Mercedes Benz and I recommend JASON LINDSEY without hesitation. Marlene Miller ~ New Orleans, LA
If you're looking for a vehicle with low miles and a low price this is the place to go. Everyone is so nice and our salesman Dimitry Fox was the best. He is very friendly and honest. He was very patient with us as we looked at different vehicles, was not pushy, and did his best to make sure we were satisfied. He and the others that handled the financing stayed a couple hours after closing to get everything done. Thank you for a great car buying experience.
My husband and I recently purchased a 2014 Hyundai with North Coast Auto, we're VERY pleased with our over all experience.
Jason Lindsey was our sales man and he took great care of us, very friendly and he made sure to get us our best possible deal. We walked away very happy. We recommend North Coast Auto to anyone looking to buy a vehicle, and highly recommend working with Jason!
Brooke was an excellent sales person. She spent the whole day finding a car for me and my mom. She was very patient with us. Not only did we leave with great cars and great prices but we left with smiles on our faces.. everybody please please go to north coast auto mall and see Brooke for great deals and cars.. thank you so much Brooke and every else who helped put a smile on my face 🙂👍👌
This dealership was top notch! Corey went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a car that I liked, the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend NCAM (COREY in particular) to anyone who is looking for a new or used vehicle.
I bought a car here last week with the help of salesman Brian Telezhenko. He was so helpful, genuine and not pushy. I had gone to several dealerships in the Cleveland area and this dealership had the best customer service out of any dealership around!! He listened to what I wanted, what I'm looking for and my price range and did not veer off or try to talk me into anything at all. Exactly how buying a car should be. It was a pleasant experience and I want to say thank you to the financial managers as well. They truly take the time to understand your situation and help you out. I highly recommend this location specifically!
Brooke followed up quickly to my email inquiry. Within 2 days, I have done a test drive of the vehicle and have made my purchase. Their pricing was very fair. The financing was easy to arrange. Brooke was quick to all of my requests. I would recommend her to anyone interested in buying a car.
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Very helpful and friendly staff all around. From the moment I walked in, felt like everyone who worked there wanted nothing more than to make me feel welcome. Allen Allan specifically made it a priority to introduce himself and to help me in whatever way possiblehe was friendly, knowledgeable, and extremely patient with me. Usually finding a car can be extremely stressful but he really made me feel at ease, never once being too pushy. Although I didn't purchase anything that day, the service was so good and I am definitely coming back soon. I would recommend Allen at North Coast for anyone interested or looking to purchase a car..
I had the best experience here. I had just came from a place across they way and they were awful. I walk in here they saw how sad I was and right off the bat the made me feel 100% better. They made sure I was in good hands. They sat me with Mike and he hooked me up with a nice little car with affordable payments. I love this place and will recommend them over and over again!
Awesome experience! I had the pleasure of dealing with Corey he was very personable and efficient. I walked in viewed and test drove the car I had come to see and in a reasonable amount of time I had a few offers which at that point Corey and his team presented the best offer. My questions were answered and I walked out with the car I came in to get. By far one of the best car buying experiences I've had!
Worst decision I have ever made in my life. I had David Higgins as my car salesman. I decided to purchase a 2015 KIA Optima. I was recently in an accident and totaled my car. I explained to David that I needed a reliable car. When I drove this car, I absolutely fell in love with it. It was considered a promotional car which I inquired to David about. He explained the issues with the car have been mechanically repaired and the only issue with the car was cosmetic. He stated it would cost at most $800.00 to do the cosmetic repairs. I regretfully decided to buy the car (stupid, stupid, stupid) decision. As I started to get quotes to do repairs, they were quoting me $1,500-2500 (7 different body shops). 5 of those body shops cautioned me not to drive the car as it would not be safe for my kids. I decided to take it to a KIA body shop that quoted me the lowest in which when everything was said and done they total amount was $3191.72 (mostly mechanical repairs). Money, which I do not have! So now, I am out of a car until I could magically come up with the money and having to dish out $400.00 a week for rentals because I am a mobile therapist, or ill loose my job. I contacted David and he stated sorry my hands are tied, I can't do anything. If he wasn't sure if there were any mechanical repairs, he should not have stated that. Because I most certainly would not have taken the chances to buy this car. Now, I know why they say take a man with you vehicle shopping, so you aren't sold a piece of shit. Be cautious when car shopping here.
What a great dealership. Great staff all around. Corey was a great salesmen. Not pushy, checked in with me, kept in contact without pushing the sale. Even the people who aren't working with you are helpful. They were understanding of my situation and were able to work with me and we eventually found a price we agreed on. I was in and out of this dealership three times and every experience was good. Nicole was helpful as well in regards to helping me pick a car when I had just walked in randomly because another lot told me to come back the next day because they were closing. Jason was helpful as well with keeping me occupied while I waited for the paper work. I'd recommend this place to anyone.
Nick C. made my car buying experience very easy and smooth. After explaining to him the budget in which I wanted to stay around for a monthly payment, he was upfront about the prices of the different cars that I wanted to see. There was a customer that was very rude to him however he remained very professional and engaged and helping me fine a new car! The only thing I wish that was different is that once I purchased my car there was actually gas in the car to be able to drive home. As soon as I left a lot I had to drive up the street to the gas station. I would definitely recommend Nick C. to someone else who is looking for a vehicle.