About
Location :
Added by Jopie, at 09 September 2016
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
Gallery
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12 Reviews
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29 November 2017
The company I work for has an account with Ford Fleet Care. Brought my work truck in because Power window on drivers door would not bring window up. It was an immediate need to get window working because vehicle could not be garaged overnight and would put company property in jeopardy. Service rep there Rodger said he could not get truck in that day. He said try again in 3-4 business days. The next day was a holiday so I knew getting squeezed in at 830am to be completed by 6pm would be a challenge, but he was not helpful. Another service rep stepped in and she was very helpful. She persuaded him to go and try and get me in. When I picked up the vehicle at 430 that day, I was very appreciative I could let my boss know company vehicle was repaired and could be parked overnight. I was lucky also to have my coworker drive me there because that was a work day and holiday weekend would have been tricky arranging ride. Rodger was very rude to me and it was very obvious I was a pest. He was very unprofessional. I’m not one to write bad reviews, but I’ve been a customer thru my company and privately of car dealers/repair shops about 30 years and I don’t think I or my company deserved such nasty treatment. Everyone else was great, especially with the female service rep. I don’t be back
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29 October 2017
As far as I'm concernedthey did right by me. They actually negotiated down where I wanted. I couldn't be more pleased with the end result. Dan the car salesman was polite and knowledgeable. He put me under no pressure to make a decision. I would highly recommend Rieneke Ford.
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12 October 2017
I had a very satisfying experience when leasing my new Ford Escape Titanium. Sam took the time to explain my options, showed me the many intricacies and how they work, and gave me a tour of the service area. He went over the car with a fine tooth comb before releasing it to me and took care of any minor areas that needed addressed. The other staff members were friendly and helpful when answering my questions and while doing the necessary paperwork.
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07 October 2017
Neill Allen did an amazing job.
I honestly had the pleasure of working with this guy who could take a joke and understood my dry sense of humor. He knew exactly what I was looking for and came up with some man power to get me driving a brand new car off the lot with little money down. I’ve never seen anyone sweat as much as he did waiting on my approval lol. But all in all, he did a wonderful job and I’m glad I came today to see him today. Keep up the good work!response / report this review -
07 October 2017
Originally had some issues with my purchase but working with the General Manager (Mr. Saddler) issues where resolved immediately and to my satisfaction. Would recommend them and would purchase again from dealership. Highly recommended!
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29 September 2017
I didn't have to wait a long time to get my service done and the staff were very nice and informative. They told me what all was done to my car. The waiting area is a very pleasant and clean.
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12 June 2017
Very happy with the service. People seemed to very knowledgeable and were willing to spend time explaining what was going on and how to take care of the problems I was having. They got me in on a very busy day and seemed to do whatever possible to get my truck finished up when I wanted it back with full diagnostics done. Did not expect this kind of service from a large dealer, and have no problem going back when necessary. Best of all, I got all the help I needed with a friendly attitude.
Thanks, keep up the great work!!!response / report this review -
01 April 2017
Customer Service lacks at this dealership. Been waiting for 10 days for service manager
to call back for warrenty inquiry on vehicle that was purchased new at your dealership.
I have called and left numerous messages.
Bitterness toward your unprofessional manner of this matter will lose me as a repeat future customer buying here again.response / report this review -
11 March 2017
Bumping down to a 2 for the sales staff. Not very knowledgeable about new vehicles. Drove one new vehicle and there was done vibration while driving. They said it was the Vista roof possibly. That makes sense lol. No suggestion to drive another vehicle. Asked for numbers and got comments about what we can afford. I stated that is for me to figure out just give me a number for buying and leasing. Sat there for 15 minutes with nothing. I left telling them to email me or call me. Never got a email or call. Bought vehicle from another dealership. Their loss.
Good service for the most part. I would like to have the ability to check on the status of my vehicle through a web site or getting a text rather than a call. Large inventory.response / report this review -
29 January 2017
Had a wonderful experience!! Neill was excellent and very helpful throughout my experience as well! Very personable and made everything go smoothly and feel comfortable!!! Thank you
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24 January 2017
Neill Allen was a great help in finding our new Ford Flex. It is an amazing car and has a wonderful ride. I think Ford should make this crossover more known. Niell was willing to go the extra mile for us. I would recommend my family and friends to him. Thanks Reineke Ford!
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16 September 2016
Levi Mitchell at Reineke Ford Lincoln Lima listened to what my wants and needs were. We test drove every thing I was interested in. Even took me over to the other Reineke to show me more used cars. Everything went smooth. Highly recommend him!
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