Great place to buy a car fast and friendly service. Service department is the best !!
My son bought a 2016 chevy Malibu 3 weeks ago. Jen was amazing and so helpful! The whole team was great to work with.
I enjoy watching Jen's video's. You guys a have great sales representative on your team :) Keep up the great work Jen😊
I love Jens video's. She absolutely knows what she is talking about in them. That is how I found my dream vehicle. Now to talk my husband into it😉
Poor customer service, 3 times in for the same problem and still haven't fixed the wobble at 40mph. Service department manager had no clue on her job. General manger has horrible problem solving skills. Never would i recommend this place for anything. Sure am glad that gm got the bills for the work and not me. It was all covered under warranty but problem was never solved. Should have stayed with FORD! SHAME ON OTTAWA CHEVROLET.
I wish they would just be MORE HONEST WITH THE SITUATION OF A CAR YOU BUY. SO YOU NOW JUST WHAT U HAVE TO PUT IN TO IT LATTER . EVEN IF ITS AS IS .
The staff was very friendly & helpful. My vehicle was serviced quickly & the staff explained exactly what was done to my car.
While visiting Ottawa on business, my wheel bearing went bad. I was able to call and get an appointment. Spoke with Jean in service who took my information over the phone to expedite the process upon my arrival. Frank in service was great in explaining the issue and was even able to come in below the initial quote. I was also informed that the mechanic, Jeff, working on my vehicle agreed to stay late to complete the job. Every employee I encountered was very professional and helpful. Great customer service!!
Always great service.