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Location :
Added by Jopie, at 10 March 2017
Opening Hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
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13 Reviews
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11 April 2018
The worse place. They ignore diagnosis from an abroad country and let spread the infection. Horrible hospital
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20 March 2018
I spent 6 months getting to National Jewish with already a bunch of test completed. Had numerous tests since coming to National Jewish. Have had the diagnosis since January and still no treatment plan. Just keep ordering more tests and it takes 6 weeks to get the appointments. 12 days to have an order called into the insurance company. No response to calls. going on 4 months with no treatment except to breathe with pursed lips. Well that did not keep me at the altitude I residence and now cannot be home.
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08 February 2018
I love this medical facility. They're thorough, fast, and very kind and understanding. Just message sure you see a Dr. You're comfortable with, who listens to you. I have a new Dr. And I'm going to switch. She's been my only disabling experience. So I'm looking for a new one who'll listen and help, and who'll be consistent. Otherwise they're an A+!!!💜
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10 January 2018
I was sent downstairs from the pediatrics office to get insurance verification for an appointment that was a referral. The finance office clerk said the "system was down" and that is why my insurance wasn't verified. Then she told me to call my insurance. I finally had her call insurance, after she had me on my phone in her office on hold.
The clerk should have just called in the first place. When she got off the phone with my insurance and called upstairs, the doctor had a already cancelled the appointment for my baby. "I was afraid of that." She said.
Well, thanks for hiring people who are less than helpful. I am sure she was exceptional with sending the bill out for my "no show" that was due to her. I still have a baby allergic to something of which I kinow nothing about thanks to the cancelled appointment.
Every mother loves taking off work to spend 1 1/2 hrs at a hospital with a 9 month old, only to miss the appointment due to the hospital's "system being down" and the finance office who won't call insurance companies. I am sure I will be getting a bill for this horrible experience.response / report this review -
21 December 2017
This review is from an employee's perspective. This is not from a patient viewpoint. Hopefully the HR team can turn this into something positive for future hires.
The doctor who runs Immunology and the Compliment Lab is an exceptional communicator and as low-stress as a leader can be under challenging conditions. This is the rare individual who truly listens to her staff. Everyone was sincere in welcoming me on board and I felt that I was joining something very special.
Unfortunately my new hire experience was about as bad as it gets.
There was no training and development plan in place whatsoever for new Compliment Lab project managers which is what I was contracted to do, a new SOFT LIS roll out which had some major architecture and user issues, very high stress levels in several areas and understaffed teams have to work long hours and weekends to catch up.
My trainer was so slammed with heavy workloads that they honestly didn't have the time to properly train a new employee.
I was really hoping to succeed in this role but feel like I was indirectly set up for failure from day one.
Revenue from big pharma clients is the top priority and rules every decision the managers and marketing/sales teams make.
This is one simple example of what happens when big money influences medicine and research, even in a nonprofit medical center like National Jewish Health.
The NJ culture is very unique and really quite special, but just make sure that if you are invited to interview for a position that you have all of the hard questions written down in advance so that you can receive honest answers and hopefully succeed.response / report this review -
05 September 2017
The physicians and staff are truly amazing, lifesavers to say the least !! On the other hand, the billing department is a disaster. Incompetent, rude, arrogant and condescending would be paying them a compliment. I have retained legal counsel to defend myself against their ineptness.
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02 September 2017
I brought my child here for 2 visits: a consultation and a food allergy test. Those two visits totaled just under $5,000 before insurance. I was in no way prepared for this type of expense. My expectations were never set in any way to expect a bill in the thousands of dollars (after insurance $2,400). Medical treatment at this facility is simply cost prohibitive for most families. Had I understood the costs, I would've sought out other options. I don't know how they can justify it.
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21 August 2017
Nearly IMPOSSIBLE to reschedule same-day appointments when the patient ambassador you're transferred to TWICE isn't even in the clinic that day!
It helps to have the nurse's email, since she responds pretty quickly.response / report this review -
25 July 2017
Amazing customer service. Treated with respect. Great patient care.
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19 July 2017
Extremely friendly, helpful & knowledgeable staff. Wonderful doctors who take the time to get to know you. Best place to be if you have respiratory issues!!!
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27 June 2017
National Jewish Health is academic medical research facility specializing in respiratory, cardiac, immune and allergic disorders. Very clean place and very close friend of ours had major allergic issues and use to visits ER. Finally they came to this place and Doctors treated him good. He is all good now.
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29 May 2017
I cannot say enough great things about our National Jewish Health experience.
1. We loved the systematic communication from start to finish. The patient services ladies (Taylor and Sarah) called me regularly with updates about insurance and information while my son was being sent for care. Once there, the team of doctors did a wonderful job of communicating with us daily about tests, procedures, clinical route, expected outcomes, etc. They all rounded daily, and we felt very confident in the cohesiveness of the team. The nursing staff in the pediatric unit itself was very friendly and accommodating as well.
2. The efficiency of this level of comprehensive care was extraordinary. They considered his clinical route before scheduling procedures. For example, my son had a GI study and a bone density test scheduled in the same day, but the bone density guy realized the tests were scheduled was backwards. He had to do the bone density test before the GI study so he could see what he needed to look at for it to be completed. He did them both first thing that morning which a) didn't delay either test as it would've otherwise and b) freed up the afternoon for us.
3. The child life department saved our sanity. It's hard to be away from home for so long, but the child life department made it bearable!!!!!
Ultimately, they found what they were looking for which was the answer to a puzzle that no specialist in Dallas could figure out. We were truly amazing and impressed at this level of care in action.response / report this review -
17 March 2017
If you like your doctors requesting tests and never receiving the results but having you drive from a different state to review results without realizing it's the test from years ago you might work at this hospital. My father is now going to a different hospital due to multiple problems with different specialists here.
Save yourself some trouble and go somewhere else. Your health is too important to waste on doctors who do not have basic common senseresponse / report this review
