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Location :
Added by Jopie, at 21 May 2017
Opening Hours
- Monday 9:00 AM – 10:00 PM
- Tuesday 9:00 AM – 10:00 PM
- Wednesday 9:00 AM – 10:00 PM
- Thursday 9:00 AM – 10:00 PM
- Friday 9:00 AM – 10:00 PM
- Saturday 9:00 AM – 10:00 PM
- Sunday Closed
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15 Reviews
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19 December 2017
Zero stars!!!!
These guys make promises out the wazooo and then never comply or follow through. They just want to make a sale never caring for the person actually buying the vehicle. Once you sign their paper work you are just another $$$$ in their pocket and they don’t think twice about you ever again. Cars are expensive but yet for some reason they treat you like your buying a roll of toilet paper at the supermarket.
Originally I posted a good review because the sales guy asked me to while we were sitting at his desk. Now I know how they really work and I’m revoking my good review and letting you all know not to trust these people or their service shop!
I just would like to find a decent car dealership with good sales guys who care about their customers and who won’t lead them astray! Unfortunately NAP is not that dealership!response / report this review -
12 December 2017
I absolutely hated my experience here. The most obviously irritating procedure of theirs is the fact that the feel the need to run the archaic car salesmen technique of having some floor sales person run back and forth between you and ‘the finance guy’ to “try and get you a good deal”. It’s well past the 60’s, so why they think that is still a good sales technique is beyond me.
After talking to several other dealerships in the area, apparently these guys have a running poor reputation. That might be the reason they seem to have a high attrition rate with their employees. I’m not kidding. Between calling and talking to one salesman who had quit before I actually got there, the salesman who helped me on the floor that quit not a month later, and the guy who was supposed to be helping me with warranty issues who quit mid-process, it was a nightmare trying to get the company to actually fulfill their part of our contract because anyone who actually knew anything about my case didn’t stick around long enough to help me. I’d make some progress with someone, they’d quit, and I’d have to start all over with someone new.
Irritating. Frustrating. Antiquated. Dishonest. Overpriced. Disorganized. Irresponsible.
Those are some of their best qualities on display. Save yourself the time, money, and headache. Steer clear from them and go buy from someone who is actually willing to help you.response / report this review -
04 December 2017
John and Kaden did really well being informative, friendly, and up front. I never felt pressured and they didn't seem to mind us asking tons of question. We ended up getting a great truck! The only downside to the visit was working with the man during financing. He seemed to have no care for us and he was very abrupt, almost rude. Overall a decent experience and I would definitely recommend coming here to shop for cars. They had a great selection!
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05 November 2017
I bought a vehicle here about a month ago and my vehicle started to make a few sounds. It was a pretty old vehicle that wasn't crazy expensive so I figured my lost. I told my sales rep Chris Keen about the situation when I went in to get my plates and he had his service look at it right there and then without me even asking! Turned out to be something minor but they took care of it and now its running great! So awesome to feel like you have customer service after you purchase a vehicle.
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04 November 2017
When I went into national auto plaza I was so pleased by the amount of knowledgeable people. They were all so very helpful and weren't forcing me to make a decision RIGHT away. One of the workers David was also very knowledgeable, and if he didn't know the answer he was eager to find someone who did! I would recommend highly! And now have the cutest car :)
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25 October 2017
I had a great experience getting a car here with Colter. He was super patient and supportive through the whole process. Definitely would come back to find another car here through him!
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22 October 2017
Mario was great! Very understanding and down to earth. Not pushy at all and was listening to everything we said. Got a brand new car for a great price and great rate. Thank you NAP and Mario!!
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22 October 2017
James Dean Romero was great !! He helped my daughter get her first car and made buying a car very easy without all the hassle!! That being said. They said they did the inspection and that the car was in great condition, I believe they called it the 10 point inspection. Well they may have changed the oil and that’s all. She had to replace quite a few things on her car since she purchased it. I would not recommend this place to anyone!!!! Buyer beware!!!
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18 October 2017
Alex Foust at the sandy location is a pleasure to work with! Best car buying experience I have had! He got me in the exact vehicle I wanted for the monthly payment I was looking for! No hassle to even look at other vehicles that I had no interest in! He is awesome!
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26 August 2017
You know that scary feeling u get when buying a used car, scared something could be wrong with it. The salesman tells you how you should buy from them cause they go through all their cars before they sell them unlike the other guy with a cheaper truck next door. The finance manager that sells you a warranty that might not protect you if something does actually go wrong for thousands more. Yep! That's this company!!! I bought a dodge mega cab from them last week, drove the truck out of to a funeral feeling good that I bought a dependable vehicle. Started having problems right as I was pulling in for the services. On my way home the transmission went out about 300 miles from home. I had to leave the truck in a truck stop and hitch a ride home. I had to figure out a way to put the truck on a trailer..a very large trailer and pull it home with my dump truck. The warranty they sold me is not valid for 45 days after I bought the vehicle because they didn't offer me the first day coverage. The truck is now sitting in the shop waiting to put in a $7k transmission. I couldn't get anyone to even give me an answer if they could help me out in some way. I finally got an answer that I could trade the truck in but in their words "obviously"wouldn't get what I paid for the truck. I could cancel the warranty, and the salesman that sold me the truck tried to make me feel better by telling me that he bought a car and the transmission went out a month later. Long story short, their obviously isn't a quality used car company that checks or backs the "quality" cars that they sell, if they're is it definitely isn't these guys!!!
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11 June 2017
Came in to buy a car Jon helped me find exactly what I wanted without any pressure it was a great experience. Definitely recommend National Auto Plaza. I am so happy!
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08 June 2017
Sead is awesome! Makes you feel comfortable and the buying experience was hassle free. Straight to the point and honest! Ask for Sead, he'll treat you right! Will definitely buy from him again when I'm ready. He found EXACTLY what I wanted. GREAT experience.
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06 June 2017
Alex is the guy you want. He really bends over backwards to make sure you are a satisfied customer. He let us switch out the vehicle we had just bought for another one. He didn't have to do that but I really appreciated it. I am loving the vehicle. Thanks Alex!
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04 June 2017
Great experience! Edin and Alex were so great to work with! They found me the exact car that I wanted at the price I wanted to pay. They were very helpful and easy to work with!
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28 May 2017
Mario Flores and Bobby the Sales Manager have been great. They worked hard to make sure they got us the best deal they could on our car and get us into the vehicle we wanted and upheld the guarantees and discounts they promised when we were just looking and talking to them. Mario even went the extra mile and lowered the payment amount of our other vehicle. We have been customers in the past and will continue to be customers.
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