Name: Tom Wood Subaru
Address: 3300 E 96th St, Indianapolis, IN 46240, USA, US
Telephone: +1 317-805-7775

Tom Wood Subaru is a car dealer, located at 3300 E 96th St, Indianapolis, IN 46240, USA. They can be contacted via phone at +1 317-805-7775, visit their website www.tomwoodsubaru.com for more detailed information.

Location :

3300 E 96th St, Indianapolis, IN 46240, USA

Contacts :

Added by Jopie, at 23 March 2017

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 6:00 PM
Wednesday 9:00 AM – 8:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 6:00 PM
Sunday Closed

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Molly Welton

15 November 2017

I came in on a busy Saturday after getting a flat tire. They were able to get me right in and since I didn’t have a lot of time to wait they were able to give me a loaner car and call when the tire was replaced. They were able to finish it that same day along with changing the oil and doing a routine service check that I had planned to get done the following week. Everyone was super helpful and took time to make sure I understood all my options.
Brett Kohan

08 November 2017

Excellent customer service!! Peyton is the utmost helpful and professional salesperson I have dealt with in some time. Anything I was needing clarity on Peyton was willing and able to get me an answer on. I was traveling out of state to work a deal with them and they held true to everything they had stated in our agreement . I Highly recommend this dealership. Thanks for having integrity!!

Brett K
Vimala Kelsey

03 November 2017

I was disappointed with how our car is being taken care of by Todd. He was not communicating whether the car will be ready or not. I had to get the tire replaced. There was no communication via text or courtesy call. Dropped off the car Friday at am. I came in to pick up the car on Sunday, and realized that the car was not ready. It would be nice if he could send me a text so I really did not have to make the trip. I understand that Service advisor gets busy. However, I think Tom Wood Subaru really values customer satisfaction, and time is important to me. Hopefully, next time, the service will be improved.
Jessica McCormick

02 November 2017

My husband and I worked with Dan to find a new vehicle that was the best fit for our family. He took the time to review the benefits and safety features of Subaru, and helped us compare different models as we made our decision. Each time we’ve entered the facility, we were greeted professionally and offered a beverage (water, coffee). The attention to detail and level of service we received made us realize that we made the right choice in choosing Tom Wood Subaru.
Jenny Hagan

22 October 2017

I loved dealing with Jeremy Monroe at Tom Woods Subaru . The whole experience was wonderful. Being 66 years old he explained everything to me in great detail. Spending a good amount of time with me to make sure I knew everything about my new car.
He also gave me his card, explaining to me that at anytime he would be available for any questions. He was so sure of his self in his love for a Subaru. After listening to him you became very confident you were making the very best choice. He also took us over to the servicing department letting us know what good hands we were in. We are looking very forward to driving our new outback for many years .
Elliott Parshall

28 September 2017

I have gone to Tom Wood Subaru twice now for service and advice on my car. The first time I had Kyle give me his full take on the vehicle as I was buying it from Tom Wood Toyota. His advice was spot on and has been extremely helpful and maintaining it. My last visit was with Brandon and he made sure I was fully in the loop on any and all service that needed to be done or had been done. This place provides top notch service and has been reliable without fail.
Kimberly Johnson

24 September 2017

Greg Begley made this a easy, enjoyable buying experience. He was so kind and went over several cars and features until we found the perfect match. He put a lot of effort into finding exactly what I wanted. The entire staff was friendly, Max in finance did a great job explaining everything to me in layman terms so I would understand. The building was spotless and inviting. Would highly recommend Greg and this dealership to all my friends and family. Thank you for everything!
Madeleine Hall

24 September 2017

These guys are the best. There was an issue with my car I bought 5 months ago and they didn't hesistate to make it right. They gave me a rental, which was the same model and color as my car, for about 6 weeks while they fixed my car up. all free of charge by the way. I was please! They really stand by their product and give excellent customer service! I was updated through the whole process and my car looks great!!!
Greg Golightly

22 September 2017

overall I am happy with my interaction with them. I bought a CPO 2014 Forester that I believe was a fair deal. Peyton (sales) was very prompt and friendly. He made the buying process as easy as it could be. Same for the guy in finance that did the paperwork (or touchscreen work).
The car did take a day longer than expected due to a part not being there. This was not a big deal and honestly the only reason it happened was that they had just taken the car in on trade and listed it on line before it had been totally reconditioned. If I bought it a few days later, no issue.
And it did take them 3 times to put in the Pulse taillight which would be my only complaint. its a 5 minute install which means someone dropped the ball 2x.
Lmkonkle

15 August 2017

Tom Wood Subaru ALWAYS impresses me! The customer service is second to none. This time I was in for my 18,000 miles service. They were super fast, professional and just plain nice. I have been a Subaru owner for a year now and have owned several "high-end" brands in the past. Tom Wood Subaru outdoes them all in quality and service. I am a fan for life!
Eva Keeney

06 June 2017

Ken and I bought a Outback Subaru on Saturday, June 3, 2017 from Tom Wood with Lou Cavallari as our representative and Max as the financial individual who took care of us. We could not say anything MORE WONDERFUL than THANK YOU for how we were treated. Lou and Max were absolutely the best people in the world to work with. Lou took his time and was patient with us understanding that we had never purchased a brand new car in 42 years of marriage and he was more than thoughtful. Max was the same. Lou certainly deserves the best and top of the line and he and Max were beyond caring and helpful. We even had reps wanting to take pictures of Ken WRX. Thank you to all for your kindness and great customer service!!! So far, so good!!!!
Kristen Schuler

05 June 2017

Joe Shanholt will go above and beyond the call of duty to make sure that you get the best service possible. He is very communicative and quick to return calls if he does not answer immediately. I've been to other Subaru dealers but Tom Wood Subaru is hands-down the best place to go. Great facility with a comfortable waiting area.
Victor Duvanenko

01 May 2017

My wife and I worked with Chriss, who was very knowledgeable about the vehicles and was a pleasure to work with, making the new car buying experience wonderful. We truly appreciate it and highly recommend her!
Kylee Dycus

05 April 2017

Recently purchased a 2017 Legacy from Dan Ryan at Tom Wood Subaru and I could not have asked for a better salesman to work with. He was truly kind and exceptionally helpful. Dan took time to get to know me and what I was looking for in a car. The finance manager was genuine and honest as well. The whole staff were great to work with! Absolutely love my Legacy. This is my 3rd Subaru and I don't plan on stopping at three!
Eric Seabolt

30 March 2017

I had made an appointment with Nick Wade at Tom Woods to compare a Mazda with a Subaru. After Test driving the Mazda Nick then sat down with My fiance and myself and begin discussing the unique qualities of a Subaru. During the whole process he was very friendly and able to answer any questions we had. We decided to purchase a different car then originally planned, but after owning it for only 5 days I can say I'm already very happy.
The whole staff at Subaru were great to work with and I will highly recommend them to anyone!