Name: Mr. Appliance of Cary
Address: 204 New Edition Ct, Cary, NC 27511, USA, US
Telephone: +1 919-666-2870

Mr. Appliance of Cary is a point of interest, located at 204 New Edition Ct, Cary, NC 27511, USA. They can be contacted via phone at +1 919-666-2870, visit their website www.mrappliance.com for more detailed information.

Location :

204 New Edition Ct, Cary, NC 27511, USA

Contacts :

Added by Jopie, at 25 May 2016

Monday 8:30 AM – 5:00 PM
Tuesday 8:30 AM – 5:00 PM
Wednesday 8:30 AM – 5:00 PM
Thursday 8:30 AM – 5:00 PM
Friday 8:30 AM – 5:00 PM
Saturday Closed
Sunday Closed

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David Ecklund

15 October 2021

Tyler (our technician) was very knowledgeable, professional, and personable. I was pleased with every aspect our experience working with Mr. Appliance from the scheduling (Ida) process to the actual repair of our dishwasher. The workmanship was excellent and I felt the price was fair and reasonable. Good work folks. Thank you.
David A

29 September 2021

Called in for a repair on a LG Front-load washer. I promptly received a call the next day to schedule an appointment with a technician. The service was scheduled for 2 days after the initial call. The technician James arrived on time. He diagnosed the issue and recommended a drain pump replacement. Since the replacement part was not in hand he had to order and scheduled the replacement service for the drain pump a week from the initial service date. Communication and service was effective and there was constant communication via email and text. James was prompt and courteous. Great service.
Robert Bond

24 September 2021

Have used Mr Appliance multiple times at my residence, and rental properties also.The guys that came this time were professional and personable. Same experience with this business from the beginning. Found the problem and took care of it. Price was reasonable too. Would recommend for all your major appliance needs. Thank you Mr Appliance!
Chris Moller

22 September 2021

When your freezer quits, getting it fixed fast is pretty much a top priority, and Mr Appliance handily met that requirement. And their guy got it diagnosed and working in just a couple of hours. Cool! (In a literal sense)
Vegan Gluten Free Life

02 September 2021

James is an excellent repairman, professional and informative. He worked for three hours to find the problem. I expected the price of service to be high because of all the time, it was not. Came back with the part two weeks later. Dishwasher works great! Highly recommend using them again.
Jeffrey Scofield

03 December 2017

Mr. Appliance was prompt, effective, and friendly. I would highly recommend them. May be a bit pricier than I'd like, but no denying the effectiveness and overall experience was very positive.
Bob Lawler

01 December 2017

The reps are very informative and don’t mind sharing their knowledge. I enjoyed learning and felt comfortable asking questions. Many thanks to Buddy and Kurt for their assistance with our dishwasher repair!
Debbie M

13 November 2017

We had a great experience with Mr. Appliance. It was quick to set up an appointment. They gave a 2 hour window so I wasn't waiting around all day. The repairman was very knowledgeable and once the part came in they were here the next day to fix my refrigerator. I would highly recommend them.
John Conte

02 November 2017

We really like the level of communication. That is very important to us. Getting an email the day before the appointment informing us of the expected 2 hr. arrival window and then a call from the technician when they are en route is fantastic. The technician, Kurt, is professional, courteous, and instills confidence. The one year warranty is the icing on the cake.
Amy L Overley

15 September 2017

I appreciated how easy it was to make an appointment online, and the technician called ahead to narrow the window of time when he would arrive. Kurt was polite, professional, and did a great job explaining what was wrong and showing me the repair.
Sarita Miles

11 September 2017

Mr. Appliance did a great job with everything from communication to executing the repairs on my dishwasher. The only thing I wish was different is the timing for notifying customers of when they will arrive to do the repairs. I received an email after 6p.m. the night before my repair was supposed to be scheduled, to let me know when they would be there. Since there is a window of time provided, and not a specific time, this makes it difficult to plan ahead, especially since the notification is sent out "last minute". It would be nice to have 24 hours notice, in order to plan my own schedule around the repairs. Other than that, everything was great!!
Susan Stone

19 June 2017

They came out last week to fix our refrigerator. I was sure it was dying. The whole process from start to finish was very smooth and pain free. The gentleman was very professional and timely. He called 30 minutes before his arrival. He fixed our fridge for $130.00 and we were so pleased! Will definitely use them again.
Robert Hernandez

02 June 2017

I must have gotten their bad egg service. Definitely felt hustled. Hired them to fix my oven at my rented townhouse. Since the tenant was there and not me, I didn't get to see what the technician did, but was told a few days later. The man walked in, walked straight to the back of the house looked at the circuit breaker, then blamed the control board in the oven. LEFT WITHOUT OPENING THE OVEN.

Told me the controller board was broken and they would charge ~$550 to replace the $200 part. Told them no thanks. I've replaced the board before and can easily do it again. So I ordered a board, ran over and replaced it. Nothing.

Hmm. That's odd. So I call Mr Appliance. They say that they are sorry for the inconvenience, but if I would have hired them, they would have guaranteed the repair. I get that part.

What I don't get was that the forced me to pay their invoice before dispatching another technician to ACTUALLY diagnose the problem! Turned out to be electrical which they wouldn't repair.

And I forgot to mention that the first invoice they sent me was for the full price of the repair, which they didn't do! Another nice hustle.

Stay away and explore other options.
Laurin Massengale

12 May 2017

Other companies told me they wouldn't work on my Samsung washing machine but Mr. Appliance of Cary told me it was no problem. They even came out on the weekend to diagnose the issue. Very polite and professional. Highly recommend. So nice to have clean laundry again! Five stars!
Norm Kelly

23 December 2016

Good value; quick service; scheduled a last minute appointment. Found plenty of reviews online that indicated favorable service, not disappointed at all. Glad others took the time to post about their experiences. Hope my post helps someone. I will call Mr. Appliance again if service is needed; I just hope it's not too soon!
Vladimir Stemkovski

21 December 2016

The technician was great, fixed the problem and explained the issue. Scheduling of the appointment wasn't smooth though - the time we agreed upon was later changed without notifying me.
Leila Goodwin

10 December 2016

Mike was prompt, knowledgeable, helpful and professional. Fixed the gas burner on our 10-yr old Jenn-air range for a reasonable fee. Gave me some good advice so that Bosch is going to fix our barely-out-of-warranty microwave.
Gayle Campbell

29 November 2016

Good, honest people work for this company! The technician told me the moment he found that the repair would cost as much or more than a new unit, enabling us to better choose to abandon the repair and purchase a new microwave! Thanks!
Randy Goins

01 June 2016

I contacted Mr Appliance of Cary with general questions regarding a Samsung fridge which was broken. The owner himself devoted more than 20 minutes to answering my questions. He was extremely helpful to my needs and I felt so appreciative I told him I would share my experience online. Very nice man trying hard to take care of people, not just customers. Well done, siryou get a 5 star rating from me for your level of customer service.