I’ve never had an issue here that couldn’t be fixed! The staff is great! Anytime my car is ready to be serviced I always ask for Heath. He is a great individual overall and takes exceptionally good care of his guest! So glad I purchased my Maxima here at Modern. I’d never take my car anywhere else to be serviced.
I wish I could add an additional star for the SIX star service I received from the Entire staff today at Modern Nissan! Customer Service from the parking lot to the vehicle door of my new purchase. Expedited Service with laughs, jokes, and smiles. 😊 Special Thanks to Pablo, Kevin, and Pierre for such excellent service!
Modern Nissan is a wonderful place to do business. The customer service I received was excellent. They took pride in making sure that my concerns was of the up most importance to them. I found them to be very dependable, reliable and very professional. I recommend them to all of my family and friends.
Always friendly and knowledgeable. Used the best coupon toward my bulked service. I still had sticker shock, but they tried to ease the blow. It took 3 hours longer to get the car back, but that is because they found two other issues that needs to be addressed. Over all a very nice experience. I bought the car new in 2015 and have only brought it back to Nissan of Concord for all its scheduled services. I feel like that was the right thing to do to keep the car running properly. Thank you all!
It still takes way too long to purchase a new vehicle and the paperwork is archaic. If car dealers ever figure out how to get someone in and out of a dealership under 4 hours, it will be amazing! Overall, I think the Nissan of Concord dealership has a good sales crew, but the process of buying a new car are still far from efficient and I hated the process after i decided to go with a specific vehicle I almost left and said call me when the paperwork is done.
I love Modern Nissan Down to the sales associates all the way to my service techs. I can truly say the staff treats you like family. I purchased my vehicle from there and I get my car serviced there. This company looks out for you and make sure it's done properly. I love my Nissan family and I always send anyone I know over because I know they will look out for them.
Daniel Ceballos is an awesome salesman!!!!! He is very patient and willing to help and work with his customers to get them in a car they love. Please everyone come check him out! He's AWESOME! I am so happy to be in my brand new car!
Nice variety of cars, good customer service. Heads up the first buyer program isn't as super easy and cool as they make it sound though. You have to put 1,000 down, make 2,000 a month and have had your job for a year. Not unreasonable however those are the requirements I was told.
I pre-arranged ahead of time through the website to purchase my vehicle. Set an appointment for the next day. Went in to the dealership, went straight to our sales associate and had a very pleasant experience. All of the staff were very helpful and accommodating to our family. We had our 3 kids with us and the staff happily kept them supplied with water and snacks! JUDY PARKER was our Sales Consultant and she was nothing short of excellent to work with! She is very friendly and professional, and made our purchase quite seamless. I have family that have used Modern Nissan in another location and had great things to say, and we had a great experience at the Concord location. Seems to show that Modern Nissan is a great company to consider if you are planning to purchase a vehicle.
Thanks to Paul, and rich..Paul was a GREAT sales person..very knowledgeable of all the vehicles, and an upfront personHE works for his customers and make them feel like family..HIGHLY recommend him a sales person -💯💯💯
WORST PLACE EVER
This is the worst place you could buy a car. I drove 45 minutes to see a car and the supervisor Richard told me that the price was not 14.000 if I was going to pay cash. The price would be 16.000 with cash. He was not professional at all and really disrespectful. I truly do not recommend you to even consider to buy a car in this place. Also Staci Hopper should tell potential costumer how much is the real price of the car, One thing is what is online and other thing what is on the store. Also she should tell you that if you pay cash the price will increase.
Great place to buy a car. The staff was friendly and respectful. No pressure but gave us all the help we needed. Andy was the best!!! Highly recommend going to their dealership if you are looking for a vehicle!!! Terrific car buying experience all the way around.
If you are looking for a dependable dealer that you can trust, someone who is more interested in forming a solid relationship than making a sale, and finding a fair price on a car, stop right here. Ask for Judy and Richard. Words can't express the care they both took in making sure that the car was a good fit with both our needs and wants. Trust is not something given lightly. They earned it.
I had a great experience with the Modern Nissan of Concord. Joy Tayco is a super friendly, down-to-earth great car salesman that really cares about her customers. Most car salesmen only care about making a sale, but she was very genuine and only satisfied about me getting what I desired. If you are looking for new ride today, make sure you go see her! You can miss her she's the prettiest woman in the building!