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Added by Jopie, at 16 May 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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15 Reviews
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25 April 2018
Room here was better than I expected, based on reading previous reviews. Called ahead of time, to make sure my reservation wouldn't be canceled/overlooked because I knew we'd be arriving after 10pm. Got there after 11pm and had NO problem with reservation (except same issue again, like a few weeks ago in Vallejo, CA, I tried reserving a room with a mini fridge and it didn't happen). Front desk clerk was nice during check in and checked for available rooms with mini fridge but nothing was available. A little inconvenient spending 3 nights there, with 4 kids and no fridge access but we survived!! Housekeeping ladies were awesome and all in all, we had a great trip to Legoland and the room was great for the price!!
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21 April 2018
Absolutely awesome hotel. Super clean, brand new renovations. Housekeeping did amazing job the whole stay. Customer service was the best I've experienced in a long, long time :)
Susan you are awesome, will be back!response / report this review -
15 April 2018
Ive been to other motel 6 in my time n honestly great customer service rooms are clean n cozy n comfortable. I think location is great! Everything is always clean. Ive come back 3 times here. Today is my 3rd time
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05 March 2018
The staff were friendly and very helpful. Their King Bed Room was good for the price, but I wanted a microwave and refrigerator. I went to the Motel 6 website and booked a room with a King bed, microwave and fridge for less than my other room. It was a lot bigger with updated furniture and decor. Their pricing is simple and reasonable. Friday's are $10.00 more than the other weekdays, Saturday's are $10.00 more than Friday and Sunday is back to weekday rates. I would recommend this Motel 6. No frills, just good basic rooms and amenities, and a friendly staff.
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19 February 2018
Upgraded decor to reflect current designs. However, it is still same old Motel 6. Not that it is good or bad. They are AWESOME for being dog and kid friendly. I like the no carpet because I can wipe it down. Friendly staff. No major complaints, but if I had 3 wishes in order to improve the experience, I would ask for 1 a larger room, 2 more light blocking curtain and 3 non smoking rooms that don't smell like smoke. Otherwise, not a bad stay.
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08 November 2017
I love my room it was amazing stay. Thank you for the front desk lady (Susan Rad) you are wonderful, kind, and helpful. You helped me many times with nice smile. I wish all the other staff just like you Susan thank you Motel 6 for this amazing employee.
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31 October 2017
Everything was good. The only thing I did not like is that I didn't find an iron so I called the front desk to ask and they said they did have them but I had to go get it. Anywhere else they go take it to you. Also your front desk rep was awesome!
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10 October 2017
The front desk clerk I believe her name is Susan, is very very nice and patient. My debit card was getting declined for some odd reason and Susan who was suppose to be getting off work waited patiently and made sure that I was gonna rent a room. Most people would of just said your card was declined and took off work, but she stayed walked me through the process without any hesitation. Motel 6 you have one awesome employee who I believe deserves a raise or just a simple pat on the back. Great job Susan I will definitely come back and let everyone else know what a pleasant stay i had here
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05 October 2017
Booked a room to spend the night. Non-smoking. There was an odd smell in the room as if someone had try to cover up the cigarette smell. The blanket had a cigarette burn. There was a hot sauce packet in the toilet. I seriously considered taking a loss and driving home with my wife and kids from Carlsbad to Baldwin Park rather than stay there.
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03 October 2017
Check-In: I'll give the front desk lady SOME credit just for saying things nicely. Another guest was complaining about a drunk guy with his butt hanging out in-front of his kids and others kids. Kindly (In tone), the lady said she cannot do anything about it, the guest began to curse and then left, this was a horrible start.
Room: Upon walking in (mentality, "whatever it's Motel 6"). Took a shower and had to rush to leave for dinner and a night of drinking with friends. First impression walking in, someone fanned the covers back over the bed and propped up the pillows like they had somewhere else to be. Two towels for showering, first had hair all over it, second was good. Got back to my room after 1am, pulled back the covers to go to sleep and the bed sheet had blood on it. I drank enough that I decided to get some rest on the floor. An hour or two at most went by I just finally decided to leave (I'd say I am pretty calm, just want to get home and sleep, I'll call later in the day). Contacted Motel 6's service line later in the day and they directed me to just contact the actual location in regards to refund etc. If I was smart enough I would have written the ladies name down from this call, called 10-2-17 3:31pm PST, would have sworn this so-called manager was someones wicked mother who just flew into work on her broom the way her tone was and her throwing life lessons at me over the phone. She might as well have just called me an idiot, explaining the procedures that I guess I should have always known about Motel 6 and how I should have went straight to them in the office at the early AM hours and not a "corporate" contact. Her tone escalated more, I'm just taking it all in, I ask her why she is seemingly picking a fight and she might as well have called me a dumbass this round and then asked for my phone number because their systems are down and she cannot help me. Gave her my number she says thank you. Done. Oh I have pictures too Motel 6 Carlsbad East. I don't expect a phone call back either or that would have professionally happened by now.response / report this review -
20 July 2017
I had two rooms during this stay. First night we found a tick in the king room my daughter stayed in, second night she was moved to a different room but found prior guest underwear and shorts hanging on the back of the bathroom door. When we told the agents at the desk they moved her again to a handicap room but the room was small and only had a full bed when we paid for a king. We return to the front desk the agent told us that they could not keep moving us around and that someone went to the room with the clothing and cleaned it, so she decided to go back to this room. When she returned to the room the articles of clothing were still hanging on the door. She then called the desk to let them know the clothing was still on the back of the door, they thought they put her on hold and she overheard them bad mouthing her. When we checked out on Sunday the lady at the desk was very nice and helpful. She agreed to comp the King room for me but she did not comp the whole two night stay for this room. It would be nice to have a FULL refund for this room.
Also, when we reported the tick to the front desk we were told that the room would be place out of order and Terminix would be called to spray the room. When we were at the pool that night we saw guests coming in and out of the room. This tells me that the room was not properly treated for ticks.
The room that myself and my son stayed in was not exactly clean as well. There was hair in the tub/shower and mold on the walls. The cable TV lagged. I did not complain about this to the front desk as the king room was more of an issue and didn’t feel like anyone would do anything about it anyway.response / report this review -
20 July 2017
Affordable room to help maintain your vacation budget. Hotel is located minutes from Legoland. Staff suggested visiting Oceanside pier just 10 minutes away.
We booked a double bed room, beds were comfortable and room was clean. Only downside to the room was the lack of a table . There was one office chair in the built in desk which meant eating on the beds. Small table with 2 chairs would have been great, but still great room for the price and location. Would definitely book here again!response / report this review -
06 July 2017
I am not sure why I am receiving this survey but it does give me the opportunity to convey my opinion over a recent situation which occurred at this Carlsbad East location. I noticed a charge on my debit account for $80 when I had never stayed. I had made a reservation but once I knew I would not be able to make it I called them and advised them. A review of my account will indicated that I am a very frequent guest at you Southern California locations. I have praise for all but this location. This is the very first time in about 8 years that a location has actually tried to charge me even though I did not check in and then when asked about the charge by myself personally I was lied to in 3 separate occasions by their Customer Service Representatives. It was not until I contacted the Corporate office which verified the charge was in fact from Carlsbad East and advised me they would contact the property manager to resume over the matter. The corporate office responded to me almost immediately indicating that the property Manager would process my refund and apologized for the error. The fact is there was no error the charge was done intentionally and I was lied to intentionally including the Manager. Not till the Corporate office got involved did they realize they should tell the truth. I will not stay at this location at any time in the future and I suggest you review your management at this location for their professionalism and business ethics. I personally would be replacing such employees.
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08 June 2017
Our recent stay at Motel 6 Carlsbad East was quite pleasant. Upon check in, our room was not yet ready, but the front desk staff was very nice and accommodating to our needs. The person who cleaned our room (122) was very friendly and asked if it was cleaned to my satisfaction after each cleaning. The room was adequately equipped with the basics such as beds, table, nightstand, bathroom and sink. All was suitable except the bed was quite worn. I did not rest well, but that is not entirely the fault of the Motel. All in all, great place for the price. I would just recommend replacing the mattress.
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23 May 2017
I enjoyed our stay at your facility. Would like to see some more towels and maybe another chair in the room. There weren't very many electrical outlets to charge and use our devices. I would like to of those in the future period
The rooms were clean the beds were satisfactory. I would like to see maybe one heavier throw for the bed because sometimes it gets chilly with the air conditioner on but that is a personal preference and is no reflection on the hotel.
Remote control for the TV was missing its back panel to hold the batteries in. It took a little aerobatics in order to use the TV.
Overall there is nothing that would not stop me from staying there again.response / report this review
