I found the staff to be great! Very accommodating, there to help with any issues and concerns. The room attendants did a good job, both cleaning and attentiveness to detail. The breakfast buffet is also very good. From hot meal to clod cereal and yogurts. I would recommend this hotel to all interested parties!
Easily accessible from the highway, plenty of food options near by, the room was clean, the staff was friendly and courteous, free breakfast was an unexpected bonus.
Sketchy. Guy at the front desk was nice enough but when we went to bring our bags in from the side door there were 3 sketchy guys hanging out smoking and talking about relatives in jail. The whole place looks like a frat house that has made modest effort to put itself back together. The base board moldings were all ripped off, there were patched holes in the stairwell and room. The floors were spongy and filthy. The couch cushions were stained and when I went down to get extra blankets the one they gave me had a big yellow stain across it. I am praying we won't get bugs. The door in our room was missing the 2nd bolt, like it had been ripped off. The place needs a total overhaul.
Never again. The hotel is going through a makeover. So the hotel doesn't have that appeal. The room was OK but the bathroom wasn't very clean. There was hair on the toilet seats and hair on the bathroom walls. The tub drains didn't work. I have never been in a hotel where they ran out of hot water. Guys were doing the floors in the breakfast area but none of the fruits or the tables we're covered.
Maybe once everything is done is would be fine but right nowI wouldn't come back.
Used to work there, and I can tell you all now they don't clean the rooms the way they should. Managers don't seem to care when you tell them housekeeping isn't cleaning the rooms right. At one of their hotels they weren't even washing the sheets. The manager at this hotel, along with Baymont are extremely untrust-worthy and will lie.
I WOULDN'T STAY HERE. YOU CAN FIND BETTER. TRUST ME.
Reserved a suite and was given something else because our room was given away. We didn't find out about this until we checked it and opened the door to our room. Classic bait and switch and when brought we brought it to their attention, they didn't even give an earnest apology or a reduced rate for their dishonest measures.
Breakfast has gnats flying all around the juice dispensers and muffins.
Room was filthy: Uncleaned floors beneath the beds, poop stains on the walls of the bathroom, sticky non-carpeted floor, stained sheets, and dark hand-print looking stains on the walls.
The room we got was meant for handicapped people and I feel sorry for those who would absolutely need this room.
The lobby also came with a sticky floor and the hotel grounds were layered with litter and garbage.