WORST PLACE EVER! Rooms and furniture are very outdated. Elevators are ridiculously slow. Beach front view is good. The staff is what made our experience the worst. Security guards act like they are S.W.A.T members. Some young teenagers were causing some issues at the pool. Security insisted it was us, after 30+ minutes of arguing with them ( at one point they actually seen the people who were causing the problems) they still insisted we were the problem. The security then harassed us, fallowed us all over the facility. Fallowed us to our room, and proceed to stand outside our room for almost an hour. We left with 9 more days paid for, found a BETTER place with friendly staff!!!
This Condo is VERY outdated. At one time, MANY years ago, I'm sure it was an upscale place to stay. Not so much anymore.
We stayed in Tower II, #2105 and it is mold ridden with the most horrible smell in the master bath, to the point it was unusable. The jetted bathtub had mold growing out of the jets, the shower was outlined in mold. The linens had blood stains among other stains as well as hair from past renters. The pantry had mold from the floor to the ceiling rendering it useless. The main bathroom had mold growing up the shower. The 3rd bedroom had bunk beds, but the ladder was broke off and side rail was barely hanging on.
The young man who works on the beach renting chairs was beyond rude, and was put out to write down my name and take my money as this interrupted is paddle boarding time.
On the plus side, being so close to the gulf we had a we week of amazing sunrises and sunsets!
Great location. Clean rooms. Awesome maintenance crew. We had a broken cabinet door and a unmounted dish washer. The maintenance guy came right up and repaired it quick. FYI there is a ~$180 cleaning fee per stay. They will hit you with that when you check in.
We stayed in a privately owned condo and it was beautiful. The overall building was clean and in great shape. The beach was beautiful. The knot complaints I have are that even though we stayed at the resort, you still had to pay to use their beach chairs instead of it being first come first serve. I also didn't like that of the two pools I saw, they were more I door than out. Other than that, loved it.
While staying at the resort I purchased 2 drinks at the Starbucks counter that resulted in my card being charged for an extra $150 on top of the correct charge. When I brought this to their attention they told me that nothing could be done until the following week (after I was scheduled to leave). Apparently, someone working in the store pulled my credit card number and charged my card for 3 $50 gift cards to use in the resort. They were aware that I didn't make these charges but all they could say was that they were sorry. Three days after I arrived home from my vacation I was still on the phone trying to get my money back. It was a nice place, but all I can say is be careful.
After a 14 hour drive from out of state, we arrived at 8:00am. When we asked about possibly checking in early, we were informed that as long as the room had been vacated and cleaned, that was not a problem. The room, at the time, had not yet been vacated, but we were allowed to use the amenities while we waited. After thinking that check in wasn't until 4:00pm, we were allowed to begin use of our room as soon as it was completely cleaned (it was ready for us before noon.) The staff did a wonderful job, not only of cleaning our room, but of making us feel welcome even though we had shown up early. Five great big gold stars for this wonderful resort!
We stayed in the 3 bedroom Suite and it was more than enough room for 7 guest. The hotel is very clean. This is our second year staying here for our family vacation.
Great resort. We enjoyed our stay and the staff was very friendly and helpful. We had quick easy access to the beach and we're close to other attractions in town. I would recommend it to friends
We have stayed at Majestic for three years in a row. The entire family has a great time. Lots of pools, great beaches, and friendly staff. We visit over spring break and think all of Panama City Beach is very kid friendly.
First time..I stayed in unit 407 Tower 1.. everything was perfect and well stocked. Very nice, modern and clean. Will return! Beach front views..many amenities the resort alone is a vacation
We stayed here for a family vacay. Tower 1. It was very nice and spacious, we had a four bedroom. Very homely feel. New appliances. No complaints on this condo at all. The views were amazing! Security in the building were very nice but arm bands are required especially during peak. Will stay again!