Nice employees. Helpful. Lots of products!! They have everything. Great selection.
I will go out of my way to shop at L.I. Hardware. There are times that I need something that can only be found at a real hardware store. Big Box stores may be big on space but fall short on selection in comparison to a place like L.I. Hardware. There is a desk at the rear of the store where customer service is superb and they can help you replace nearly any household item that you bring in.
Long live the Hardware Store!
Obnoxious, unmotivated staff. Every time you ask for help finding an item, they look at you like you're interrupting them. Check-out is always ridiculously slow. The cashiers are as rude as they are inefficient. All the times I've been there, I've never heard a "thank you" or "have a nice day" after they take my cash. On top if it all, they're a LOT more expensive than Home Depot.
Love their supplies and service. I am only disappointed that they dont have later evening hours- they remind me of a present day Pergament with quality tools. VERY PLEASED!
The staff is well informed and services is excellent!
On Saturday 6/24/2017 I returned UHAUL Manager was so nasty and threatening me like he wanted to fight and I have witnesses and a short video. Staff inside was very nice and apologized after explaining and looking for manager and didn't realize the angry man was him while owner was away taking care of his sick father as the staff told me as they kept apologizing for my experience. If they really care call me at 516-524-4567 and we can talk and I will write back what they happens. Also over charged for UHAUL truck and couldn't and wouldn't explain bill when asked. Just my UHAUL Experience.
We use LI Hardware for a lot of our everyday items we may need at our auto body repair shop. 99% of the time these guys have it all, rarely do they not have something we may need, pretty impressive for a small (non big box) store. Anything from brooms, mops, nuts, bolts to upholstery repair kits, key copies, cleansers, locks, etc
As a small business ourselves, we know the importance of shopping local 'mom and pop" shops are you going to pay a few cents or dollars more? Yes- but you're supporting a family, not a corporation and those costs are unavoidable since they're buying in smaller quantities and have obstacles large corporations tend to avoid Something we tend to forget these days and often times I find the convenience and low key atmosphere is a great trade off to the extra miles, stress and time spent at the big box store.
Super convenient location, knowledgeable staff, no crowd, well stocked shelves (they have everything!). That great shopping experience comes with a price tho. Their prices are noticeably higher than the bigger home improvement stores. Sometimes worth the convenience, sometimes not.
Cashier Nice but store beyond over priced . Been there a couple of times and because of the convience paid double what would be anywhere else. I advise unless it is an emergency or pressed for time. Go somewhere else you will save a lot of money.
After reading the reviews on this store, I had to double check the address, to see if I was reading reviews about the correct store. I go out of my way to do business at that store. The sales people have been helpful and courteous. Furthermore , they have an extensive selection of products,and in some cases have gone out of their way to locate products that were not readily available. My longest wait time at checkout, has been less than 5 minutes. Completely acceptable, and just for laughs, time your checkout time on a busy day at HD or some other mass merchandiser.
I go to this place if I need something, but I actually hate going. I always know going in that I'm gonna be spoken to like I'm an idiot, and helped like I'm an inconvenience. This store truly sucks, is way more expensive than anywhere else on earth, but is worth going to if you only need 1 or 2 small items
I just moved to this neighborhood and I went in there for some parts for my sprinkler system , the guy behind the counter asked me where I purchased the sprinkler heads , so I told him online , he asked how much I paid , then when I asked what I would need he said "what did they tell you online" all the while sitting there with his arms crossed and a puss on his face , this is why you are better off going the extra distance to home depot, and not to mention everything is double the price here. STAY AWAY NOT VERY FRIENDLY
A lot of good stuff but wayyyyyy over priced. Staff was incredibly rude. I asked the bald manager up front a question and he immediately snapped back like I insulted him by asking the question. Completely and totally uncalled for. This happened with two other employees before finding a tall blonde kid who helped me out with exactly what I needed. The convenience of the store is not worth the smart-ass remarks and comments the employees make toward you. I would never suggest this store to anyone. I would much rather shop at true value or Ace.
I wish 0 stars were an option
Great store to check out. They have a pretty decent selection of things you didn't even know you wanted! Bought a new toolbox from here recently.