To start, the store is very congested. I purposely didn't grab a shopping cart because I knew the aisles were tight. I had both of my children with me, and we couldn't even walk side by side in the aisle in several places. I shop in the big and tall section, which was tucked away behind a disorganized luggage section. After shopping, I grabbed two shirts that were hanging on an arm with a clearly marked sign whose description matched the shirt down to the description and original price exactly. When I went to check out with these shirts, the price was not honored. I can see the big and tall section from the register. I was told that a manager would go back and verify the signage. I watched the section while I stood and waited. Despite waiting for 5 minutes for a manager to "check the sign", I saw no one go to the section where I could clearly see the shirts. The cashier received a call from a manager who stated that the price was what it rung up as. I didn't buy the shirts. I suspect the sign was from an old sale and had been forgotten when they took down the other signs. I used to work in retail myself, and I expect honesty above all. If you tell me you're checking something, I expect you to do it. Old signage getting left happens. I can appreciate the fact that people are people and miss things. The signage doesn't bug me as much as the lack of honesty. Dont tell me you're looking into something when you clearly are not. It's a waste of my time. In ending this long review, I think customers deserve more credit. We're not as dumb as you might expect.
items were easy to find and check out was expedient. it was close to Christmas so quite busy.
My wife and I love shopping here, they have everything from clothes to housewares and electronics. And they have the best return policy of any store I've ever shopped at. Best time of year is black Friday, they stay open 24hrs from Thanksgiving to Friday at midnight and have the craziest prices on all their products.
Great place to shop. Excellent prices. Great discounts and membership rewards. The customer service was beyond phenomenal and i will be doing the rest of my shopping at Kohls forever!
Love that they always have the $5. stuffed toy & book. Great to buy for Toys 4 Tots for Christmas.
Good sales going on now. 3 really good long sleeve shirts for $55 I think I did good there.
One of our go to shopping stores in the Knoxville area. Always a great selection of clothing. They can get very busy so the close can get very picked over. You may have to do some searching for your size. Great sales.
Great inventory (better than Dean Hill location), the associate who checked us out was very helpful. We got $200 of clothing for close to $100. Will definitely use this location again.
Great place to have fun, find decent clothes for kids at great price.
It's Kohls. Lots of good deals, friendly employees clean store. A little bit out of the way, but not inconveniently so.
I love the store but my last visit wasn't very good. There was no associate to help. When I finally got someone up help, the person wasn't very nice, acted as if I was bothering her while she was supposed to do other things.
I like this Kohls but it is hard to find anything and you really have to work your way through a maze of clothes and items just to get where you want to be. I will say though I have done my thanksgiving day shopping here the past 3 years and get almost everything I need at one store, incredible deals. I'll be back next year too.