The pricing is very inconsistent. And last week they apparently raised prices which is now double what it used to be. A few of the employees are friendly and knowledgeable, while the others are extremely rude and complain about closing time. This is a county operated trash center! Why are prices so high and where are our tax dollars going!!!!
The staff there is GOD-awful. I was moving and needed to weigh my truck. They turned me away and said they wouldn’t accept any form of payment after I mentioned I was moving with the Air Force. If I could give 0 stars, I would. If you need to weigh/dump anything, go to Love’s Truck stop in Providence Forge (PF) or somewhere in Newport News.
ADDITIONALLY: Their blatant disregard has cost us more money in mileage and more time spent moving back and forth PF and Williamsburg (2 hours round trip rather than the 20 mins planned).
Been going here for years and they have an employee who gets irate if you show up near closing time complaining about the hours. Please don't accept the job if the hours bother you. We all have things to do not just that one guy.
Well organized area for disposal of large items, based on content. Very pleasant team members, providing fair assessments and clear instructions for sorting and depositing items in various bins.
As a first time visitor of this facility I can say that I didn't have a great experience. Arriving at the front gate I was directed up the hill to the scale where I would be able to unload being I was in a commercial dump truck. As I pull around not really knowing where I was going I saw the scale and pulled up to it so my weight could be measured. The lady at the window had a bad attitude from the get go and just flat out rude. She explained that since the company I worked for didn't have an account it would be $190+ to dump there. I then proceeded to call my boss to ask if we wanted to pay that ridiculous amount and he declined. So as I drove off I saw the lady in the window with the worst grimace on her face throwing her hands up in the air. Obviously I was leaving and not paying the overpriced charge. Not everyone knows how the procedures and protocol work especially their first time there. Was not a pleasant experience and would not recommend to anyone. Rude service+overpriced= Business failure.