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About

Jack Williams Tire & Auto Service Centers is a car repair, located at 1109 Texas Palmyra Hwy, Honesdale, PA 18431, USA. They can be contacted via phone at +1 570-251-9020, visit their website www.jackwilliams.com for more detailed information.

Location :
1109 Texas Palmyra Hwy, Honesdale, PA 18431, USA
Added by Jopie, at 29 September 2016

Opening Hours

  • Monday 7:30 AM – 6:00 PM
  • Tuesday 7:30 AM – 6:00 PM
  • Wednesday 7:30 AM – 6:00 PM
  • Thursday 7:30 AM – 6:00 PM
  • Friday 7:30 AM – 6:00 PM
  • Saturday 7:30 AM – 5:00 PM
  • Sunday Closed

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10 Reviews

  • Lisa Stevens
    11 March 2018

    Rip off did work on my car and i had to take it to another shop to fix there mistakes will never go there again and very over priced

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  • Ashley Porto
    19 February 2018

    My fiance comes here to get his car done. I don't see why cause i feel they charge more than Kost but he says otherwise. I will say the people here are very nice and get the job done fast as well. If I can't get an appt at Kost then I'll give them a try.

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  • Alan Arnold
    03 February 2018

    Service was great and fast. Chip was very helpful and curtious, as always. I highly recommend JW!

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  • Chris Barnes
    25 November 2017

    You’re better off going to a dealership. Because they won’t save you any money here. They are very expensive and don’t know what they’re doing. OK for tires, but I would never take my car here for a repair of any kind. Big rip off artists

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  • Scottyb220
    11 October 2017

    I should have learned from my past experience. Twice now I've called in prior to bringing in my vehicle for simple maintenance (oil change and tire rotation) asking, "if I came in now would I be immediately serviced?" The first time they said yes, and second time they stated "only" one car was ahead of me. Regardless, they suggested my time here would be short. The first time, I waited for 50 minutes before I approached the front desk and complained about the wait in light of the promise of a quick service. They then immediately brought my car back and serviced it. This second time, I waited an hour before seeing my car brought in from the lot. As I sat in the waiting room for the hour, I counted 4 employees standing in the corner of the garage, some leaning up against machinery, doing what appears to be only talking. I understand now why they have such nice accommodations in the waiting room (free coffee, water, wifi, tv and a kids area) Because your wait is going to be much longer than it needs to be. The service to the vehicle is good (1 star earned), the waiting room is nice (another star earned). However, the wait, the apparent lack of urgency of the staff, and the false hope given by the staff earns this garage a 2 star rating. I understand usual garage etiquette is that you drop your car off and sometime that day they will service it But when I call in and am promised a quick service that I don't recover, that is frustrating. I will only be maintaining my tires here because of the warranty, but will not be bringing my cars here for any other services anymore.

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  • Rory OFee
    28 July 2017

    I've been taking my 2 cars there for the past 8 years and they have always been solid. I believe they've done quality work on my cars, I believe they are honest with me, and I think they are knowledgeable about what they're talking about. What tops it for me is the customer service I get from the guys out front. Especially Chip, who has been there for years, is always understanding, courteous, and works with you to solve a problem.

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  • John Postrion
    21 June 2017

    Best manager Jack Williams has is in Honesdale. I can take my vehicles there without being sold services and parts I don't need.

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  • Sandy Nonn
    24 May 2017

    Cheap tires, but they'll destroy other parts of your car, blame your car for breaking their tools, tell you they'll fix it on their dime, then hold your car ransom if you don't pay what they said they would. I had many good experiences here before the one that was massive enough to destroy my idea of the place.
    Do yourself a favor and find one of the many reputable small town mechanics around.

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  • Janu Numberthree
    27 March 2017

    Overcharged for service and piled on much more than we asked for. No explanations for the extra cost - initial estimate $60, final bill $400

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  • Ethan Lingenhol
    06 October 2016

    All the quotes are exceptionally high and feel like they just go off what's on the screen. Has a definite Pep boys, auto zone feel, which I rather work with a local business. I brought my car to a local shop about 15 min away saved a good $400 bucks. They are good if you need something real fast and you don't mind paying for it, otherwise I use River Valley Repair.

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