I purchased a Chrysler Town & Country with the assistance of salesperson Lisa Szczepankowski. She was very nice and willing to show me mini van at both their KIA and Chrysler dealership on Route 30. She was very knowledgeable with both KIA and Chrysler products. It was a very pleasant experience and I would contact her when looking for another vehicle that is at one of those dealerships.
Place is an awesome car buying experience. You have to see Michael Alton. He will take care of all of your car buying needs
Arrive at 436 to get an oil change (because their service department hours are listed until 8 online). Tell the one tech that I am there to get an oil change, he turns to the other tech and asks "what do you think?" He replies, "I think it's 436." Then the first tech says "yeah, the express lane ends at 430." First, if it ends at 430, take your sign advertising the "express lane" in front of the dealership down by 430. Second, the snarky exchange was uncalled for. If you stop doing oil changes at 430 so be it, you can just say so instead of being a dick about it. And why, when I make an appointment (as I have in the past) am I made to wait behind others that just show up for the express lane and was told previous times that I didn't need to make an appointment for an oil change, to just show up. Third, after this I will never be back again. I purchased my vehicle here and, out of loyalty, had it serviced here. I live 40 minutes away and work next to 3 auto service centers. So you can shove the last oil change I had on the package I had bought, as well as your "forever warranty". I would rather be out the $1500 for the warranty that was just added onto the price of the vehicle than be treated that way ever again.
I leased a 2017 KIA Forte today and my experience was very good.Rob made me feel comfortable and though I spent a lot of time in the store I was very pleased with the out come.
I recently purchased a 2016 Nissan Altima at this dealership. I had a very pleasant experience with salesman Tim Hoffman. he was nice and very attentive to my needs for an affordable vehicle that fit my budget and lifestyle. I would highly recommend anyone go here for their car needs in the future. Everyone from the front desk to the finance department were amazing
A weeks worth of searching for a car, 3 dealerships brought me in promising they promising me they had the car I was searching for. when I'd get there, they wouldn't have what they said they had. They thought if they got me there I would buy any car they had shown me. Andrew Landsperger actually listened to what it was I wanted and was able to show me the vehicles that not only matched what I was looking for but the he actually had on site. I went in expecting another disappointing afternoon, I left with a smile on my face, a vehicle I was totally satisfied with, and a new friend. No pressure, no tricks, no gimmicks, just homework and answers. Kudos to the Shorkey Kia team and there staff!!
After experiencing a lethargic response from other dealerships, it was astounding to watch Rob Conklin make it his mission to find a vehicle that would fill ALL our needs. His professional friendly attitude was inspiring. Even after we leased the car, he continued to be helpful and informative. We would like to commend Adam Haywood for his advice and patience.
I had been a Saturn owner for over 20 years so when it came time to find a new car I had no idea where to go. Michael Alton and the Jim Shorkey Family made my decision quite easy. Michael walked me through all of my options and was quite patient with me! I would recommend Michael and the Jim Shorkey family to anyone.
Dan Garber is the BEST salesman at Kia! This was our 2nd time to work with Dan. He is genuine and honest and not high pressured. Dan was patient, answering all of our questions. We didn't feel rushed, getting Dan's uninterrupted attention the entire visit. He explained the Kia in detail before we drove off the lot, reminding us to call anytime we had any questions, and he means it. It's hard to find such an exceptional and dedicated emoloyee such as Dan!!
Thank you Andrew Landsperger for working with me since September, and being patient while the new 2017 Cadenza Limited arrived. It all worked out in the end. I would highly recommend you to my friends and colleagues. Great working with another veteran.
EDIT - First Service Appointment at Shorkey Kia. Walked in on a Saturday morning and dealt directly with Maria. She was friendly and polite. First oil change was free, but I purchased the package suggested by Maria for the next 4, which was a good value Service took less than 30 minutes, while I waited in their nice showroom enjoying a drink. Maria walked out to find me and I as out the door in under 45 minutes total.
Continued excellent customer service after the sale, well-done Shorkey family!
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I had another great experience with Shorkey Family Automotive this weekend. I am an existing customer of the Dodge dealership nearby. We visited Jim Shorkey Kia on Saturday morning and purchased a certified pre-owned Kia. We dealt directly with Lauren, she made the process very quick and painless. She answered my questions, explained fees and was not pushy with the extras. The team at Jim Shorkey is very friendly and strives to make the process (both car buying and service) easy. Highly recommended. I'll continue to visit Jim Shorkey for maintenance and service.
Bought a Kia Optima Hybrid back in June. I have loved it ever since then! My salesman was Josh Bickel and he was fantastic! He didn't try to talk me into a car I didn't want he actually listened to what I was looking for. I have gotten 2 oil changes already since then because I have driven my car across the country and have taken it to Jim Shorkey both times, & service is always really nice and get everything done super fast. I had to get the backup camera replaced because water leaked into it, & they had it done within 25 minutes and they were really busy! Whenever I come back to my summer home in PA I always go to Jim Shorkey because I know the people will treat me right, & take care of my car.
When I got my car I noticed some issues with it. It was running through tires like no tomorrow and when I took it to a mechanic he thought my car had a bent frame from a previous accident.
But then Jim Shorkey himself called me and fixed *everything*. Turns out my car just had a bent axle and hub assembly that hadn't been repaired before I'd bought the car and he had his guy Sean fix everything and they were so nice. My car is running better than ever and I love it. I've never been more blown away by how much effort a company and the people in it have gone to help someone.
So yeah. Their salespeople are great. They offer wonderful deals, and if anybody gives you issues Jim himself will help fix it for you. I can't recommend them enough. If I need another car, Jim Shorkey is where I will go. If something is wrong, they'll fix it. They do right by their customers.