Day Chevrolet

Location :

1600 Golden Mile Hwy, Monroeville, PA 15146, USA
Added by Jopie, at 25 November 2016

Add email
Add business description
Add Social Media
Add Products and Services

• Melinda Keirn

  18 December 2017

  My experience was solely with the body shop at Day Chevrolet.
  After my parked 2016 Ford Focus was rear ended I was looking for a reputable body shop to do the repairs. I had always heard of Day Ford and figured this would be a safe and legitimate business to help with the repairs. My car was in the shop for nearly two months and during that time it was nearly impossible to get anyone on the phone. When I did talk to someone I was told my car would be done by the end of the week (this happened at least three times) or that they would need to talk to the manager and call me back (which hardly ever happened). During this time, I also got a call from the insurance company that no supplemental paper work had been filed by the body shop. This led to a several day back and forth trying to tell the body shop how to file the paper work- something I was assured by the Insurance company that they had the instructions to do. Almost two months after the car was dropped off at the body shop I got a call that it was ready. When we saw it in the lot there was primer sprayed on the rear passenger side door. We were told that it must not have been taped right in the painting process and proceeded to wait another 45min while they cleaned it off. Several new scratches also appeared on the car after it’s stay in the body shop. Part of the repairs to my car included getting the entire back hatch replaced, which was put on lopsided, leaving uneven gaps and having the trunk door rub when shut. They took the car back yet again- at which point they did cover a rental car for me but I would have much rather just had my car fixed right the first time. After being told it would take a few days I get a call over a week later that the car was ready, with the hatch more centered but still uneven- the rear driver’s side door and gas cover still stick out. Such. Sloppy. Work. I really thought I had done my research and made the right decision in taking my car to the Day Chevrolet Body Shop but I regret bringing it there. I voiced several time how unhappy I was with the work and I wish more time was spent trying to place the back hatch on correctly.

  response / report this review
• John Copeland

  10 December 2017

  RayThank you for the friendly professional services you as well as the rest of the staff provided me and my family during my vehicle purchase. This was my second purchase from you folks at Day and both times have been a positive experience! 👍

  response / report this review
• Nova Craze

  01 December 2017

  Best experience I ever had with a dealership! I was never pressured at all, was treated like family, and very respectful. Everything was explained in detail by Dave Mossa & Larry, and the whole time they wanted to make sure I felt comfortable with my choice of car. I have been to different dealers over the years. I was completely shocked and how I was treated like family. I will never go to a different dealer again. I will return to Day Chevrolet for all my needs from vehicles to service. I can't say enough how happy I felt from this whole experience. Heather E.

  response / report this review
• Britny Parks

  24 October 2017

  We purchased oil changes but we're still charged for the oil change. We had only our front brakes changed (we already purchased them) and it was 156.00 for labor to change 2 pads. The car wash left huge scratches all over my new car. Inspection is suppose to be free but they never took off the total amount. Also, it took over 4 hours to inspect, change oil and put front brakes on- all the while I had no vehicle.
  
  I have never had so many problems with a vehicle AFTER it had been serviced. My 2014 equinox would run fine, no issues, then go in for an oil change and tire rotation- my car was fine then made a ticking noise driving out of the lot they said it was my manifold and the whole thing needed replaced (was just a wheel weight tapping the caliper), then would have problems like shutting off while driving, supposedly the injectors got plugged up (45k miles) but after we paid for the fix found out that wasn't what was wrong, my battery was drained while at their shop for 2 weeks and had to buy a new one, then found out my oil had never truly been changed. It went in for all of the warranty work and services. Had a few garages look it over because I wanted to trade it and they all said the oil looked as though it had never been changed! I bought the equinox brand new and at 3 years old my oil was full of black chunks and the oil was filthy mind you this was only 5 days after an "oil change" at Day Chevrolet again. I tried for 2 weeks to get ahold of a manager and nobody would call me back. Needless to say I traded my equinox on something else and switched dealers.

  response / report this review
• Camaro Fan69

  25 August 2017

  Oh if I could give 0 stars I would. Lets start by saying i am in the market for a 2017 Z06 corvette so i looked up dealerships near me and decided to call this place and let me tell you it was the worse experience ever! i called the first time and they had me on hold for 10min and all for nothing i got to a sells person voice mail, I call again and same thing but this time i got someone but he told me it was his first week there so he didn't know much about corvettes so i said to just have the guy that deals with that kind of car to call me so he did but was only on the phone with me for under 5min and said he would call me and guess what? he never did 2h pass and got on chat via there website and just told me to give them another chance so i did and gave them my number so the "corvette guy" calls me again and asked me what cars i was looking at and told me and said "Okay i will pull them up and call you back" Are you serious? again with the ill call you back, why do they need to do that? do they not know about there own cars? seriously you would think that out of all the cars you would know about the corvettes considering there price. So he called me back and i asked one question asking if it had front cameras and he said yes it has a package that includes the cameras so then i moved on by asking something else on the car and he gave me an attitude and just the way he spoke to me like if i was stupid for asking questions about a car that is over 80k. So i told him why the attitude and then told him i was done and he just said what he had to say and hung up on me but then not even 5min later calls back but i did not pick up because i was very upset and was not feeling well after that so he left a message acting nice and telling me how many years he has selling those kinda cars and to go over there and see what they can doYeah like i am going over after the way i got treated over the phone.

  response / report this review
• Jay Carleton

  22 August 2017

  Bobby Dunn and Buddy Sokol made it possible for me to purchase the exact vehicle I wanted. Bobby guided me along the way - showed me how to use some of the car features I was unfamiliar with. I have been describing to my friends my experience at Day Chevrolet as 'pleasant'. Jay Carleton.

  response / report this review
• Tweela Azeez

  24 July 2017

  I looooooove this place my sales men Kevin lee was super nice and it was easy to talk to him . He knew exactly what we wanted and needed. He made it so easy for us to make a decision and he alould us to take our time in making a big decision in choosing a car. He wasn't forcing cars down our throats and rushing or either forceful. Thank you for making my experience so great and the great car I can't stop thinking about. If you want somebody who is patient and is there for you. I would definitely ask for Kevin lee

  response / report this review
• Rich Cavaliere

  26 March 2017

  I have been satisfied and we enjoy going to Day Chevrolet. It was hard when a local Chevrolet dealer was dropped by Chevrolet years ago leaving us to look for a dealer we would enjoy and trust. We found the dealer in Murrysville when we purchased our 2010 Camaro 7 years ago From Day Chevrolet and we have been happy since.
  
  We have been pleased and we cant find a better deal than I have gotten by Day on several cars.
  
  After the sale we have been pleased with the service. We have been able to get appointments when we need them. We usually wait for the car and the wait time is reasonable.
  
  Thank You Day Chevrolet, Please don't change and thanks for the Chocolate chip cookies and coffee!
  
  Rich Cavaliere

  response / report this review
• Jordanvictoria5

  09 March 2017

  Everyone was very polite and accommodating at the dealership. I felt that my concerns were address and that my vehicle was serviced correctly. Kim was very nice and I really felt like I was wanted and not an annoyance. Great customer service from everyone even from who people were not working on my car. I had a great service experience while I was there and would not hesitate to come back or to recommend it to others."|"

  response / report this review
• Rick Tuley

  07 March 2017

  Ray Peterson in the Service department did a fantastic job for us. The 2003 Suburban had a locked up right front brake. We ended up bringing it in on a flatbed. Called Ray late on a Friday afternoon. He arranged for a loaner for the weekend and stayed after closing hours to make sure everything was taken care of for us. The cost of repairs was more than we were willing to put into a nearly 14 year old vehicle. Ray walked the extra mile with us by setting up an appointment to look at new vehicles the following Monday afternoon. That Wednesday we were clearing out the 2003 for a trade in 'as left' condition. We have ordered a 2017 for delivery later this year. We were pleased with the overall performance of the 2003, this was the final straw where the cost of repairs had reached our action point. Nothing but complements for Ray and the Day Chevrolet Service department. We have been working with them since purchasing the 2003 Suburban. The 2017 Tahoe will be going there also.

  response / report this review
• Lynne Airhart

  10 February 2017

  I love the service I receive from Day Chevrolet. I have complete trust in my service advisor, Ray. I always feel that he has my best interest at heart, and that he never recommends a vehicle service that isn't absolutely necessary. When I purchase my next vehicle I plan on buying it from Day Chevrolet, primarily because of my comfort level with Ray and the rest of the Service Department team.

  response / report this review
• Travis Allison

  02 December 2016

  Brandon is the best sales consultant in the area. He never once tried to force anything on me. He showed me the vehicle I was interested in right away and he went over all the features very throughly. Not only did he go over the features that day, he gave me a follow up call to see if any new questions came up. Also, Brandon told me I could call his cell phone anytime of the day or night, or stop in and see him if I would need anything or had any type of questions. Hands down if you're in the market for a new car Brandon is your man to see to get you fully informed on the vehicle of your choice, to make you feel at home, and to make you feel like you're apart of a family.
  
  David is an absolute finance wizard. If you are financing your vehicle, David will get you the loan you need. He will even get you an incredible rate and loan term. He definitely made my day by getting me in my brand new Tahoe.
  
  All in all I couldn't have asked for a better car buying experience. I definitely will continue to give Day my business.

  response / report this review