Name: Infiniti of Kansas City
Address: 6960 W Frontage Rd, Merriam, KS 66203, USA, US
Telephone: +1 816-941-0770

Infiniti of Kansas City is a car dealer, located at 6960 W Frontage Rd, Merriam, KS 66203, USA. They can be contacted via phone at +1 816-941-0770, visit their website www.infinitiofkansascity.com for more detailed information.

Location :

6960 W Frontage Rd, Merriam, KS 66203, USA

Contacts :

Added by Jopie, at 26 March 2017

Monday 9:00 AM – 7:00 PM
Tuesday 9:00 AM – 7:00 PM
Wednesday 9:00 AM – 7:00 PM
Thursday 9:00 AM – 7:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 6:00 PM
Sunday Closed

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Anthony Mascaro

23 December 2017

I own a 2013 G37x. The battery in my key fob recently died, and the service department quickly replaced the battery at a very low cost as soon as I showed up. Derrick in the shop was also extremely friendly and helpful, and he washed and cleaned my car for free, which was a pleasant surprise. Overall everyone was friendly and helpful. Thank you!
Don Meyer

19 December 2017

We had the best experience working with Mark Redmond to purchase our pre-owned car. Mark provided outstanding service, the highest level of professionalism and gave us a great overall experience. We also really enjoyed working with John Cuezze in the business office and he provided outstanding service as well. Everyone we talked with in the dealership was very helpful and offered a great experience. We would highly recommend Infinity of Kansas City!
Dawn Priest

13 December 2017

Great experience, with stellar service! Brenan was very helpful, and the entire staff was very friendly. The dealership was gorgeous, the sale was straight forward, and the price was fair. I didn’t buy an Infiniti, but my next vehicle may have to be!
Sophie Bono

04 December 2017

Kevin Lohmeyer was extremely helpful in my long search for a car. I told him what I wanted, and how much I wanted to spend. He was very genuine and didn't try to oversell for extra commission. He went over all my options and was able to answer all my questions thoroughly. I ended up with a better car than I could have imagined! Highly recommend him!
Lake Looker

14 November 2017

Josh Nall was my salesperson. We bought a used—but very nice—minivan, and he was extremely helpful the whole way through the process. It was a great price, and all of the staff I met treated me very professionally. I definitely felt like a valued customer, even though I wasn't buying the most expensive car on the lot. Thanks guys!
Shelby Casey

18 October 2017

I highly recommend Kevin Lohmeyer for your salesman. I was in contact with him about a week before we visited the lot. He not only had one car for me to test drive, but several different models so I could decide what I liked best. He knew what I was looking for in a vehicle and what I was willing to pay. Kevin was very knowledgeable about all the details of every car I test drove was able to answer all of my questions. I love all of the extras included in my QX 60 and will definitely return to Kevin for my next purchase.
Bassam Shakil

18 October 2017

Bought a Q50 Red Sport 400 2017 Midnight Black Edition from this dealership on Oct 7. Excellent staff, no pushy salesman. I worked with Robert Evenrud who knew his stuff about all Inifiniti cars and more. He was straight forward and did not hold anything back about his opinion related to each model year, pros/cons as well. It took us less than 10 min to test drive a car (which usually takes a long time depending on the salesman and dealership). Once we needed time to make the decision he did not push us, nor did the dealership. We drove back home, made the decision to choose the model that we wanted..when we decided to buy the car, he was willing to come up with the reasonable price and once again was transparent and honest with the whole process.

I usually don't write reviews but I'm glad to share my opinion about my buying experience with Infiniti of Kansas City. Keep it up guys!
Richard David

24 September 2017

I searched several major car dealers in the KC metro looking for a certified used vehicle at a fair price. I selected the Infiniti Q50 at Infiniti if Kansas City. My sales agent Josh Nall was great to deal with as was the entire team. Josh had great product knowledge of the vehicle and knowledge of other vehicles I was considering. Josh was very responsive to questions I had after test driving a couple of the Q50 vehicle. He explained the "certified used" process in great detail. Infiniti of Kansas City does an amazing reconditioning process on its vehicles and you are hard pressed to tell from new. The entire team at the dealership was great. The delivery manager Jake did an awesome job explaining all the technological features of the vehicle. he set up my phone for me and gave me a 20 minute tutorial on how the system works. Great guys to work with and would highly recommend Josh if you are in the pre-owned market. Exceptional customer treatment at this dealership.
Mike O'Dell

08 August 2017

Great experience overall. Worked with James and he was very helpful. Ended up getting 2 cars the deal was so good. Pricing is more than fair and they make it an easy process. I will be buying from them again.
Katrena Armstrong

04 August 2017

Just purchased my second Infiniti, a Q50 Red S. I absolutely LOVE the car and the staff. Spencer always takes care of me in the service dept and initiated this second purchase. Robert was the easiest sales person to work with and his customer service is stellar. And please don't forget Dallas!!! He went over every function in this car to make sure I would be comfortable. What a team!! I expect that I will be back in a few years for purchase #3. If you are looking for a luxury car and want to be amazed by the staff and service teamHead to Infiniti of Kansas City. You will not be disappointed.
Jacob

02 June 2017

On 12/24/2013, I leased an Infiniti Q50 Premium at the Infiniti of Kansas City in Merriam KS. The lease is intended to go for 38 months after the first payment.

Unfortunately, the product and/or maintenance services of the car did not performed well of what occurred to the car. I am very disappointed in the product because Infiniti is supposed to have world class engineering in their cars and care for their customers.

Below is a general timeline of everything I did when this problem occurred:

• Sometime around early April 2015 the first acceleration problem occurred. The car would barely accelerate (accelerate about 5 mph) and wouldn’t get above 2000 RPM when I was flooring the car. It took about 10 mins to get up to 60 mph, which was very dangerous where I worked.
The car was like a death trap on wheels (being serious)!
• I got the car to the Infiniti of KC dealership after taking a week off from work in Indiana. They couldn't figure out the issue with the vehicle for that week so I took a loaner vehicle.
• 7 Months later, 3 more loaner vehicles, and Infiniti Engineers from Japan couldn't figure out what was wrong with the vehicle. So I asked for a new Q50 since mine was considered a "lemon".
• 2 more months later, I finally got approved for a new vehicle. I never did get reimburse for the cost difference of paying for 9 months of a car that I didn't have or the difference from a basic to premium car cost.

Finally, 2 months ago from today, I turned in my lease, never have I been so happy to get rid of a car in my life. I just wanted to get rid of the car because of Infiniti services.so bad.

The lease ended and I turned in the vehicle, it had 1 issue with it which was a crack on the windshield. The vehicle needs a new windshield. Infiniti is holding me responsible for the replacement even though I had replacement coverage on the former car but now find out it was not transferable. I feel that Infiniti needs to cover the cost due to the inconvenience over the last 39 months.

I work for a very big company, I know a lot of people, and my friends know a lot of people and I'm going to make sure that nobody goes to Infiniti of Kansas City for a car because they just don't care about the cliental.

The End!
Shari King

25 May 2017

My experience buying a used car at Infiniti was amazing. Kevin Lohmeyer was my salesmen and he made me feel like I was buying a car from a friend. No pressure, and plenty of answers and options. Kevin, Dallas and Jimmy(?)(sorry if I got that wrong) were all extremely courteous and allowed me to make decisions that were right for me. I would not hesitate to purchase another car from this dealership. Thank you! Shari King RN, BSN
Holly Iglehart

16 May 2017

Kevin Ferrel, is hands down the reason Infiniti of Kansas City earned our business. He treated my family with the upmost dignity, respect & care. His knowledge, & kind heart make him one- of - a kind. He helped us throughout the whole process and in the end he felt like family! Ask for Kevin & expect a world class experience! -Holly Weaver
Paul McGowan

11 May 2017

Bought a new vehicle here recently. Kevin Lohmeyer was the salesman who assisted me. It was super chill and no pressure. Pretty much spent most of the day with me as I test drove several cars there. Very patient dude. Also, the rest of the staff there are great too. The facility is exceptional. The free oil changes and flowers to my wife after buying the vehicle were much appreciated and unexpected. Would def buy there again.
Paul Weaver

02 April 2017

I've been a fan of Infiniti for some time now and I've had a rolling lease with them for the last 6 years or so. Having just moved from Austin, Texas I was wondering what the experience would be like here in Kansas, as I had always enjoyed the warmth and professionalism of the team before. I'm happy to say that the Kansas Infiniti group exceeded all of my expectations. They are a super friendly bunch of folks and got me into my new car with a great deal to boot.

As to the new series of Infiniti cars themselves Just wow; there is a significant increase in quality and if you're a fan of Audi, BMW or Lexus, I strongly urge you to go give Infiniti a try; you will not regret it!