About
Location :
Added by Jopie, at 09 April 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Gallery
Add missing information
14 Reviews
-
19 December 2017
We have our office Christmas party here every year. We keep coming back because Hyatt House does an outstanding job with everything. They make it an enjoyable night without any worries!
response / report this review -
11 December 2017
The location is great, and the higher floors give a good view of the Charlotte skyline. I appreciated the thoughtful design of the bathrooms (good lighting for putting on makeup, small trash can by the toilet as well as under the sink) and the bed seemed new. Breakfast was quite good and the staff were all very friendly and accommodating.
response / report this review -
25 November 2017
This hotel was absolutely incredible. Everyone in our group got the best night of sleep we had in a long time. The rooms were spotless and the building seems close to brand new. It’s centrally located in the downtown area, with loads of shopping and food nearby. Great for business travel, as it is very close off the interstate. The food service and lobby area are very chic. We also eyeballed the rooftop pool, which looked awesome but a little too cold outside to take a dip. Hotel staff were also courteous and welcoming, making sure to get us swiftly in our beds after checking in late at night. Don’t second guess yourself on this hotel, 10/10 recommend.
response / report this review -
08 November 2017
Great place to stay!! Staff is friendly and very helpful. Rooms are very spacious and clean and there is a 24 hour Gym. Parking can be a little tricky in the area but the hotel does offer parking for $26. They also have a great breakfast. This location is located about 15-20 minutes from the airport.
response / report this review -
08 October 2017
This is a pretty nice hotel, but the customer service sucks and house keeping did a horrible job first let's start with check in, that was okay, but as me and my friend struggled to bring our things in on one of those hotel push carts things, 3 employees behind the counter (2 of them male), just proceeded to watch us, no offer of assistance or anything the next day I left my hotel room at 9am, and came back 11:30pm, only to come back to a room that was in total disarray some one had kinda made the bed, thrown towels on floor, paper was on the floor, none of the trash had been taken out, no towels were replaced. I was very frustrated, I was gone for over 14 hrs and was expecting to come back to a clean room for a good night's rest when I called the managed on duty, Michael McCarthy, he was not very helpful, he stated he would send some to clean up at 11:45pm at night The person came and proceeded to hand me towels and walk away the person from house keeping then came back to do a 2 minute clean up of the room this is NOT the type of service I expected from the Hyatt and Mr. McCarthy, siimply stated, well there's nothing I can do at night time, you'll have to call back during the day to talk to another manager?!?! This is just ridiculous and his was NOT helpful at all-time this not the manager you want representing your brand!!!
response / report this review -
06 October 2017
If you love southern hospitality then this is the temporary stay for you! I don't remember the younger lady at the front desk name, however, her kindness and attentiveness were unmatched to any experience I've had yet staying overnight somewhere. The breakfast in the morning was hot, fresh, and so tasty; it was the perfect start to my busy work day. The room I stayed in was extremely clean and very cozy. Overall I will be a returning guest based off this experience.
response / report this review -
01 October 2017
My husband and I always stay here when we come to town because of the excellent service and friendly staff. The property is beautiful, exceptionally maintained, and very convenient to anywhere we want to go but truthfully, it's the people that make the experience. All of the staff we've encountered are first class and make you feel right at home. We can't wait to come back!
response / report this review -
02 September 2017
Great location in the uptown charlotte area. The breakfast is really good and the staff was really nice. The room was nice and very clean with a nice view of the city. My only complaint was my iron wasn't working and by the time I got another one it was time to leave to go to my event. I also hate that I have to pay for parking. Other than that great experience and ill be back.
response / report this review -
11 August 2017
I attended a training program at Hyatt House. The staff was very courteous from the valet to the event staff and the property is well maintained. One member of the staff well exceeded my expectations. Her name is Monique and she serviced our training class for three days. Monique is very customer service oriented, has an infectious smile and personality. She addressed any and all concerns, no matter how small, with professionalism and grace. I looked forward to interacting with her each day. You have quite a GEM in Monique!
response / report this review -
03 June 2017
I've stayed at a bunch of Hyatt House, Place, and Townplace suite hotels recently and this one is the most upscale. For the price I didn't expect to be staying in such a posh hotel.
Located in the heart of Downtown Charlotte, this hotel had everything I needed for my stay. Including a pool deck. It was a great place to unwind during the day.
My room was huge and included a full fridge. The bathroom also included a roomy shower stall.
I recommend this hotel to anyone staying in downtown Charlotte.response / report this review -
02 June 2017
Beautiful and clean location. I was visiting family who stayed there. My nephew stays here every time he comes to town for work. He loves it and the staff. It's a great location and close to everything. You are next door to Hornets arena and a block away from the Epicentre which has dining, bars, a bowling alley & the movie theater. You are also a short walk to the Blumenthal Performing Arts Center. I love this place. It's beautiful and spotless.
response / report this review -
15 May 2017
Comfy beds. Good service. Rooms were a bit small for the price. In-room luxuries, like television, left some room for improvement. I understand prices will be cheaper based on it's central location however I didn't feel it was proportional to the end product you receive.
response / report this review -
05 May 2017
Loved this place. The breakfast was top notch. Like the elevator only working with a key. The room was normal. The only thing I did not like, but most will love, is valet parking only. Guess it is cool. No worries of people parking to close to you. Also safer. I just like the freedom to park and leave.
response / report this review -
16 April 2017
I love this hotel. We are repeat guests. Great location. Friendly, attentive service/staff, nicely appointed rooms & a fantastic breakfast. The rooftop pool & fire pit are also fun! We will be back!
response / report this review
