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Added by Jopie, at 25 March 2017
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11 Reviews
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12 December 2017
Described as a boutique hotel, I agree it is the right descriptor. It is centrally located in Burbank and close to Warner Bros and other tv and film studios. It's style is quietly understated and has a more "personal" feel to it than larger hotels like the Sheraton or Hilton style. Service was good, rooms very acceptable and the general ambience was most agreeable. Will stay again on next LA visit.
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19 November 2017
We really enjoyed our stay and would come back here anytime we are in LA. The room was well designed and comfortable and the staff were very accommodating and pleasant. Lovely hotel.
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27 October 2017
So yes its a gorgeous hotel the beds are comfortable and the rooms are decent sized but the walls are SO THIN. If you want a decent nights sleep get ear plugs. Also the maids ignore the "do not disturb" sign when you put it on the door and REFUSE to stop knocking even after youve told them you're sleeping.
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28 September 2017
Hotel was nice and clean and in a nice neighborhood. Beds were very comfortable. Room was nothing spectacular, just a normal room. We were planning on using the shuttle service for local trips we were making. However, every time we asked, it appeared we were bothering them. We did use it once for a trip to universal, and he informed us in no uncertain terms he would not be coming back to get us, we were on our own for a ride back. A couple other times I asked for shuttle service for something within the 3 mile radius, and they refused, stating they didn't' have time, or some other excuse, all they were doing was standing at the front entrance talking. Its obvious they do not like doing the shuttles. Our room key stopped working on several occasions and we could not get into our room. Once we stopped housekeeping and asked if she could let us in our room, she opened the door right up for us with out even checking if we actually belonged in that room. Pool is OK, stays in the shade for most of the day. If you get a super good price on this hotel, I would say go for it, if not, I would stay somewhere else.
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15 August 2017
Rooms were clean and well maintained with classy decor. Beds were comfortable. Staff was pleasant and professional. Not sure why there is a balcony door with no balcony (rail) but the cool fresh breeze flowing in was relieving. We would definitely come again and recommend to friends and family.
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27 July 2017
Our stay was very comfortable on a whole. We were in LA visiting my brother and his family. We enjoyed the use of the pool with my niece and nephew very much. Also, the quality of the room service food was excellent.
The only negative experience was there was an overwhelming chemical smell in the hot tub. I myself have a swimming pool and hot tub in my backyard and have never experienced the severity of the smell we were exposed to. After leaving the pool area and even after showering, the strong smell stayed with me for hours. It was like it was stuck in my lungs. I let a manager know about the experience and he said he would take care of it. We left soon after, so I don't know if it was resolved.
Overall, my experience was more positive than negative. This was my second stay at Amarano and I will most likely return in the future. Hopefully the hot tub issue will then be fixed.response / report this review -
23 May 2017
Great service from Laurie and the entire team. Venue and staff were very flexible with our needs and amenable to the unique nature of our request for a relatively small (~25 people) professional group. Library lounge next door was perfect for our post-meeting social event. Can't say enough good things about the event. Will definitely be returning to Hotel Amarano for our next meeting. On the whole this event was a very good value, especially for the region, one area for improvement would be on food and beverage prices.
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29 April 2017
Very nice FD clerks (Abby was awesome! Keep smiling!!!) Morning staff in the restaurant, Edward? he was awesome and efficient! Would be amazing if Housekeeping was at par. Notice a lot of dirt/dust built up on the baseboard in the room) on the TV and the floors don't look like they were vacuumed well. Otherwise, because I am on vacation Five stars to all of you!!!!
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18 April 2017
This is a nice hotel in a quiet area. The rooms were clean, the beds were comfy, and there's a nice little pool area with a hot tub. We opted to forgo the valet parking for street parking since there were spots available on Easter night, although valet parking was reasonable at $35. The location is not bad if you're looking for something not too far from Hollywood and you have a car.
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12 April 2017
Great staffAll of them! Wonderful bed and sheets. Quiet and comfortable. Great spa and good food. The only real problem is the parking fee being $40! And the steep delivery charge for room service on top of the 20% automatic gratuity for running upstairs. It's not Beverly Hills or Santa Monica. I wish they would reconsider that amount as it came as a shocking surprise! Also a little maintenance in the bathrooms would help. The faucet was not faceted down properly.
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01 April 2017
I sent my team down to S. CAL for a Quarterly meeting for our office. Courtney did a fabulous job helping us with the registration and logistics. My staff returned today with nothing but awesome things to say about the property and the ENTIRE staff. Everyone was offering to help. Congratulations to having such a wonderful team. Working with Laurie via email/phone was so easy to set up the meeting from N. CA. The team reported back which included our CEO makes my decision easier when I need to plan the next meeting in S. CAL.
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