• Delete
  • Edit

About

Horton Grand Hotel is a lodging, located at 311 Island Ave, San Diego, CA 92101, USA. They can be contacted via phone at +1 619-544-1886, visit their website www.hortongrand.com for more detailed information.

Location :
311 Island Ave, San Diego, CA 92101, USA
Added by Jopie, at 10 March 2017

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

Add missing information

Add email
Add business description
Add Social Media
Add Products and Services

15 Reviews

  • Brandon Miller
    14 December 2017

    I love the history here! Really cool history of San Diego and the building specifically. Beautiful architecture. The gaslamp district is cool, but man the homeless population makes everything pretty gross. The best part of the area in my opinion is the bay with the ships.

    response / report this review
  • Joe Hicke
    10 December 2017

    I was very under whelmed. Went to the Salt & Whiskey restaurant. The atmosphere looked like it would be old school and charming. Unfortunately, the device was taken slow. From getting seated to our order being taken to the food delivery. The food was OK, bit over priced I thought.

    response / report this review
  • Ali Siska
    29 November 2017

    Thank you to the staff at Horton Grand for a wonderful stay at one of the most beautiful hotels I have ever had the pleasure of visiting! Highly recommend this hotel, it is a classy & classic wonderland that only added to the adventure of visiting this festive & fun part of town! Price was excellent for the quality of our stay.

    response / report this review
  • Carol Bell
    26 November 2017

    I am in the "quiet" room I booked. When I booked I specifically requested a room that would be in a quieter area of the hotel. There is an extremely loud wedding taking place in the courtyard outside my room (in the hotel). It should not have been a surprise to the management that there would be a significant amount of noise. The wedding was probably planned many months ago so there is no excuse for not knowing about it when rooms were assigned to guests not attending the wedding. It's so loud that I have to blast the tv to hear it. I was told there were no other rooms available.
    I won't be staying here again. If you do decide to stay here be forewarned.

    response / report this review
  • Max Chacon
    31 October 2017

    Beautiful and historic hotel. Great location just a few blocks away from the main street. Staff is super friendly. Only cons are no parking available so either valet or parking garage and no refrigerator in the room. Otherwise, would highly recommend this hotel.

    response / report this review
  • Catherine Paul
    29 September 2017

    Can not begin to say how disappointing this hotel is. Serivce is the worst I've ever encountered. Seems to be run by teenagers. When I asked to speak to a manager regarding several matters I was told no manager was on site. I tried to call the front desk on 2 occasions, the phone rang and rang - no one answered. I had to go to the lobby to ask that a cab be called at a certain time and after waiting past the specified time, I was told they forgot to call the cab. They called and sent someone who smelled so badly and seemed go be purposely driving slowly to increase the bill. After arriving back at the hotel, the desk clerk couldn't be bothered helping us - kept rolling her eyes and was laughing. So insulting and rude. She even started helping someone else while I was talking to her to get matters resolved. So sad to see how low this hotel has sunk. I have stayed here previously and experiences were good. .

    response / report this review
  • Tim McKenna
    09 September 2017

    The area around the hotel is awesome. It's got a ton of great bars and restaurants. The hotel itself is also very cool. The only issue I've had is that several members of the staff weren't very easy to get along with. There were several issues with getting our rooms, despite booking them months ago.

    response / report this review
  • Mark Kern
    27 July 2017

    The hotel has a nice bar and lobby area with beautiful staircases. We booked a 3rd floor room with a king sized bed. It overlooked the street near the front entrance. The ceilings we're probably 18 feet high, which made the room feel very spacious. It included a bay view style window and a balcony which allowed us to see many of San Diego's high rises and enjoy our AM coffee outside. Staff members were very efficient and courteous. Valet parking is an additional $42 for 24 hours and includes in and out service Otherwise, finding parking on your own will limit you to metered machines or attended lots a block or two away which may save you $10. Overall, my wife and I were quite happy with our stay.

    response / report this review
  • Yaushantta Wingfield
    25 July 2017

    Being a transplant from the East Coast it brought back thoughts of home. Vintage beauty at it's best. Price is right and decor is absolutely a walk in the park. Staff are friendly and just makes your stay even better. Can pretty much walk to do many things you won't need your car till it's time to leave.

    response / report this review
  • Calcia Cisneros
    21 July 2017

    I stayed a night here during a girl’s weekend trip. Such an easy place to find and valet was great. We checked in on Saturday at 3pm on the dot. No line. Check in was fast and easy navigation to the room. Good size room. Clean. Access to balcony. A lot of storage for clothes and items in room. Not so much counter room/space or cabinets in our bathroom. But it wasn’t too big of a problem for us. We managed. Ice machine was close and a house keeper was near and was nice enough to give us a couple extra towels we knew we’d need later. Over our stay there was no issues. Nice guests and nice employees.
    NOW!! Almost 2 weeks later I realized I left behind 4 items! Two piece bikini a beach towel, and a cover up. I called immediately when I realized at 10:30 at night. I spoke to Jasmine at the front desk. She looked up reports and found my room number and the items I described on this written report. She said to call back the next day and speak with the Concierge. He took care of the lost and found items and he would have to pull them from their storage. I did just that. I spoke with Austin. He told me he’d call me back. I was worried. It wasn’t that valuable to me, it could be replaced, but it was pricey. He called me back in about 12 minutes. He had my items in hand. I was so excited. I lived almost 2 hours away but I said I would go pick them up when I would be in the area for work.
    Again, easy to find, valet let me park right in front with no issue. Ran in, grabbed all my items that were bagged with no issue. Showed my ID and that was it.
    I have unfortunately left items behind over the past in hotels. NEVER have I EVER been able to retrieve them. EVER!!! This was the first hotel that was loyal, honest, trustworthy, and dependable. I couldn’t believe it. They were on top of it. I would stay here again with no hesitation. Such a great environment!

    response / report this review
  • Kevin Walcer
    28 April 2017

    A classic older hotel. Nicely renovated with modern amenities but retaining a few quirks due to its age such as the toilet being located six inches further from wall than normal making a small bathroom a wee bit more cramped. However, this adds charm in my opinion. The bed was comfortable, staff were attentive. Street was quiet. Room had a balcony that opened onto open air enclosed courtyard. Would stay here again

    response / report this review
  • Michael Dunfee
    18 April 2017

    Spent many nights here while working in Tijuana. Absolutely loved it. Each room is decorated differently, and it is the only place I have ever stayed that changed the comforter as well as the sheets!
    The journals in each room were enjoyable to browse and read stories of honeymooners and people who spent anniversaries. Very cool place, I will return someday!

    response / report this review
  • Al Jamm
    27 March 2017

    The hotel has a "homey" feel to it- it made me think of grandma. It's an old building but well kept and updated. The suit we was just big enough for the 5 of us. The beds were comfortable and the balcony was spacious- it came with 2 tables and some some chairs. The bathroom was kind of big. The water pressure is not great, but the shower head does a good job. I also liked the towels (soft). I think it's a good spot if you're staying for a couple of nights.

    response / report this review
  • Roy Washington
    17 March 2017

    This was my first time booking a room at the Horton Grand Hotel and everything about my stay was amazing. The hotel was so gorgeous with a super cute and clean room, they have a beautiful bar area with live music at night and the outdoor courtyard was my favorite place to relax while we had breakfast from their restaurant. I also loved that all the staff there were extremely welcoming, polite, and very helpful with anything that we needed. Lastly the location downtown was perfect! We were walking distance from countless restaurants and bars and didn’t have to worry about driving anywhere. I HIGHLY recommend booking a room as you will not be disappointed!!! Thank you to everyone at the Horton Grand Hotel for making our stay so enjoyable.

    response / report this review
  • Carol Miller
    17 March 2017

    Very attentive staff in a very luxurious hotel. Spa is also amazing. Not a single improvement to be found! It's in a beautiful setting, rooms are very spacious, food is excellent. You'll want a car to explore if you plan to venture out. Try Snooze for breakfast!

    response / report this review

Rate & Write Reviews