Name: Hoover Chrysler Jeep Dodge Ram Summerville
Address: 195 Marymeade Dr, Summerville, SC 29483, USA, US
Telephone: +1 843-873-1114

Hoover Chrysler Jeep Dodge Ram Summerville is a car dealer, located at 195 Marymeade Dr, Summerville, SC 29483, USA. They can be contacted via phone at +1 843-873-1114, visit their website www.hooverjeepchrysler.net for more detailed information.

Location :

195 Marymeade Dr, Summerville, SC 29483, USA

Contacts :

Added by Jopie, at 05 August 2016

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 8:00 PM
Wednesday 9:00 AM – 8:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 9:00 AM – 8:00 PM
Saturday 9:00 AM – 7:00 PM
Sunday Closed

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Susan Gilliam

26 November 2017

We had an awful experience here! I have no idea what was going on but salesman bill kept on telling us that the computers were down. Ok, we get that. He said he would call us the next day to tell us our options with the vehicle we wanted. He never called. We were in desperate need of a second vehicle and needed an answer. One of ours had too many problems and we have 3 kids and two jobs. We called FIVE times without a call back from Bill. Finally I called Amy in customer service who told me that I couldn't get approved for a vehicle with $3000 down and a decent credit score??!?!?! She suggested second chance auto dealerships 😂. It made no sense. They obviosly were looking at someone else's credit report and talking to me. I went to Hendrix and was approved by every bank they put it through WITH zero down. It took two days to work with Hoover, only to get no phone calls from Bill and no vehicle. After two hours, I drove out of Hendrix with a beautiful Jeep and the $3000 still in my pocket. Skip Hoover and go somewhere else. They're either incompetent or they lie. And they don't return calls. We'll never waste our time with them again.
Heather Lamprey

15 November 2017

We took my car in for its first oil change, took over two hours when it was suppose to be express. The worst part is they broke the panels on the bottom of the car while lifting the car. Didn't give us any paper work stating that they did damage to my car. When I called the dealership, it took several times of calling before anyone would answer my call. When they did, they put my on speaker phone so everyone could hear me, was laughing at me because I was so upset, and starting yelling at me to stop because they were only human. Needless to say I will never give them any more business.
Daniel Fox

02 November 2017

Amazing crowd can't ask for better people to deal with and service is awesome keep up the great work
Shantal Chrobocinski

05 October 2017

Fantastic service! Mike helped us through a warranty service, he was efficient and got all of our issues taken care of with regular updates! We appreciate the great service and will be coming back for future services!
Yolanda Davis

09 September 2017

Got there at 745am for an express oil change. Was the 3rd car in line, so I drive in as soon as they opened. Attendant completely ignored me for about 5 minutes, felt like I was invisible. Then once I told him that all I wanted was an oil change, he responded that it would be about an hour, which turned out to be an hour and 15 minutes. I finally got tired of waiting when I realized that everyone that had come in after me had been called to the cashier before me, so I went out to check on the status. Ran into the same guy who had just come on to tell another couple that their car was ready and he asked my name. I told him and he tells me then my car is ready. But you just saw me sitting in the waiting room. So if I didn't come out to check, how long would you have just let me sit there? I have 2 more free oil changes at Hoover. After that, I will be taking my car elsewhere for service. If you don't have all day to sit around to wait, I suggest you take yours elsewhere as well.
Josh Turnage

31 August 2017

Never go by online pricing from this dealer. I went to buy a car that was priced well online, and after starting the buying process they came back with a total that was 7,000 more than they had advertised online. After asking the salesman John about the price difference, a straight answer could not be given. They would not honor the price advertised online and i was sent on my way. I will never be back to see the crooked team at hoover nor would i recommended this dealer to anyone.
Robert Dahl

23 August 2017

Excellent service department. Efficient customer service. Friendly staff. Exceeded expectations.
Samuel Helms

05 August 2017

Service department is a joke. Took 2 hours just for them to look at my ignition and give me a quote of 575 dollars to fix, in which it only took 20 minutes and then left the truck sit outside another 20 minutes before even saying anything, which I had to go ask if it was ready. My wife was told that they was going to discount the service. OK we got a whole $9, that's right 9 dollars discount. And was charged for an hour and a half for labor that only took 20 minutes. I will not go back and suggest anyone interested in buying don't go to Hoover Dodge in Summerville SC.
Marie Gibson

10 June 2017

During my experience with dodge I have always taken it down to Savannah Highway but I figured this was closer. Well low and behold they fixed nothing tried charging me 500 for a diagnostic and batteries. They were told to keep the batteries but the disposed of them when I KNOW they were not bad. Then not to mention my 600 yeti cooler was stolen out of my truck and the doors were not locked by them. I asked for video surveillance to be looked at and it was totally ignore. I have Summerville City up here right now. I will NEVER BRING ANYTHING HERE AGAIN.
Tony Harney

05 December 2016

Purchased an oil change package from them and regretted every minute after that. They would only schedule oil changes, as you couldn't just drop by at any time, and they were at least a week in advance. Even with an appointment, I had to wait anywhere from 1-2 hours. One of my oil changes, I dropped the car off at 8am for an 8am oil change. When I came back at 11am, they still hadn't taken my car back for service. They told me that they got bust with other oil changes that were waiting, something I was told more than once they didn't do.

They also keep calling my phone with generic messages of how the manager picked me to come in for a trade-in deal this weekend only. Such garbage. I've requested twice to be removed from their junk messages they call me with monthly, but still receiving phone calls from them. I will never do business with this location again.
Robin Crosby

12 October 2016

BEST car buying experience EVER!!!! After a recent car accident I had been looking for another vehicle everywhere! We went to Hoover Chrysler Jeep Dodge in Summerville and this was the absolute BEST experience! I left with a brand new Jeep Grand Cherokee with complete satisfaction! Ask for Josh when you get there and he will make your car buying experience so simple! He took care of everything for us and made this process so very seamless! They are kind, courteous, and NOT pushy! They take pride in their vehicles and it shows!
Lindsey Smith

29 August 2016

Best Car Buying Experience! We're a couple hours away but found the car we wanted here. We didn't arrive till closing 8pm due to traffic but it wasn't a problem at all. Everyone stayed almost 2 hours late to help us out without one complaint. They were all so nice and helpful. After a previous bad experience at another place we really appreciate Hoover Automotive even more!
Michael Brown

26 August 2016

I would recommend Hoover in Summerville to anyone who wants a new or used car. I was in the auto finance business for 16 years and this is the BEST buying experience ever. Joshua, Steve and Grayson are a wonderful group of men. They made my buying experience a pleasure. Thank you for everything.
Mike Bowker

12 August 2016

BY APPOINTMENT ONLY!!!
From something as simple as an oil change to diagnosing an issue with a transmission.

Estimated wait time to be acknowledged 5-10 minutes of standing directly in front of the service rep.

Twice I tried to get my oil change done two weeks apart and both times they said come back next week. After that explaining that to the rep he said come in tomorrow at this time and we will try to fit you in.

Drive to Hendricks Jeep and within 10 minutes of pulling into the service department my vehicle was in back being worked.

1/10 will not visit again.