About
Location :
Added by Jopie, at 22 April 2017
Opening Hours
- Monday 7:00 AM – 9:00 PM
- Tuesday 7:00 AM – 9:00 PM
- Wednesday 7:00 AM – 9:00 PM
- Thursday 7:00 AM – 9:00 PM
- Friday 7:00 AM – 9:00 PM
- Saturday 8:00 AM – 6:00 PM
- Sunday Closed
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12 Reviews
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22 November 2017
Good experience when initially buying the car. Ever since, I am constantly emailed, and mailed, to sell/trade my Honda. I've reached out to the President of HOK, stating to stop calling, emailing, and sending mail. I still to this date, 3 years later, continue to get the same spam. Paint also bubbled on the doors with a garage kept Fit since i got it. Axle broke after 5 years, and had to have both front axles replaced. Service department is good, but the sales/marketing strategy here is outright annoying. I will never, ever, buy a Honda or car from this dealer again.
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15 November 2017
Just purchased a very nice used suv from John and Brandon. Great experience. They helped me out with the pricing and went through everything with me so that I understood the entire transaction. Most dealerships give me bad impressions but Honda of Kenosha was a very pleasant experience. :)
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11 October 2017
Sales girl was great. Sales manager and finance lady are shady. I questioned several times why there's two sets of documents..still don't understand why. Oil change service is a WASTE. They fail to tell you that extra charge on the life of your payment only covers 2 years of pull changes. Add that up. $10×72=720 ..I only got 5 oil changes. They lied about sending a check. Several times. They tried giving me fake weather tech mats..like I didn't know.
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05 October 2017
UPDATE: After a couple phone calls Cory - GM called back and worked with me on my concerns. He stated that he would make amends regarding the "shuffling" of figures.
Bunch of talk, refigured numbers to make it look how you wanted. Shuffle game without full disclosures. Promises of no value, hype to say your credit is so good you will get the best rate but in the end the highest rate. Should of stuck to my instinct and walked out. Sales manager couldn't even see the bells ringing that you don't finance 3k more than what the car is being sold for. He did get one thing right by saying this isn't the car for you and/or the dealership. Watch yourself items are "hidden" under accessories, salesman tells you that you don't have to pay for that "don't worry" My fault I spent 3 hours there as they all played mind games with me on the "wonderful deal" Word of caution to everyone if it isn't the bottom line you came up with the dealership on the first try keep to your instinct and walk out. There are hundreds of Honda's out there. Even after the deal, they don't call back NO ONE there owns responsibility & after the years of reviews all they keep saying is thank you for the review we will learn from it. How many years will it take for you to "learn from the feedback?" Better yet how do you sleep at night knowing you could of watched the buyers back and disclosed information --- but you continue to screw people over instead.
Waiting on confirmation email Cory.response / report this review -
13 September 2017
I went in to just test drive a vehicle and the Service from Ritchie was just amazing! I am so appreciative of the service culture in this location you can tell the leadership is outstanding! As a leader in the customer service industry, this establishment goes to prove that service is the way to create sustainability. Thank you for an AMAZING experience!!!
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30 August 2017
Went in for some warranty work on my 2010 civic si. While I was there I seen a sign about the Honda Exchange Program so I asked about it. Ritchie was standing next to the guy I asked and got things moving immediately. He really went above and beyond for me. Answered all my question, kept things straight forward, and didn't pressure me into a deal I didn't want or couldn't afford. He got me the best deal on my 2017 Civic Si and got me the most for my trade in even though I service it there and they knew what it needed. He went out of his way to make sure my grandfather was comfortable and accommodated for. I love the car and couldn't be happier and that's why I keep buying Honda's. They are very reliable cars, that are fun to drive, and have always taken care of me. This is the third vehicle I have purchased with Honda of Kenosha and each time they were great that's why I have no problem driving the extra 45 minutes each way when I need something. If your looking for a vehicle in south eastern Wisconsin I recommend you check them out. Ask for Ritchie.
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22 August 2017
Got a great online price and help from Anthony Rodriguez! Nothing but amazing service from Ritchie Sutton! I appreciate his follow up calls and emails. Thanks for all your help guys and keep up the good work! I love driving new Civic!!
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15 June 2017
Randy WILSON is the best salesman Ive ever met.You get an honest great deal on a car that leaves you smiling all the way home. I think this also is the best dealership I've been too.GREAT SERVICE REALLY NICE PEOPLE ALL THE WAY THROUGH. I highly recommend it.!!!
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09 June 2017
I brought my car in for the Butler service which is an exterior coating. Since they do this twice a year I also have my tires rotated at the same time. The car was done before promised and they also detailed the interior, washed the inside windows and of put that black stuff on the sidewall of the tires. Everything was done very well. I felt like I had one of those $150 detail services preformed. But my total charge was $19 plus tax for the tire rotation.
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24 May 2017
Took my Accord in for service here and was very pleased. I knew I needed some work done and normally take it to Midas. Conor Crawford helped me, he was very professional and friendly. I was uneasy about taking it into a dealership at first but he really eased my mind. He had the vehicle diagnosed quickly and I was able to pick it up the same day. Thanks, Conor!
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10 May 2017
Karl helped us find a good car in our budget range. He was very helpful , even coming in on a day off to ensure we could finish everything up. Than, before we took it home they had the front and back brakes replaced. Our family is definitely very happy with the service and our car.
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29 April 2017
Carl was fantastic. He is their newest sales rep but very upfront and very honest in a career field where people like him are few and far between. Fair price, very knowledgeable about my options and even went the extra mile to show the pickup truck to me which I ended up purchasing. Carl is definitely the dude you want to speak to if you decide to go with Kenosha Honda. As much as buying a car can suck he makes the process fairly smooth. Recommend him and Bill the manager guy just great.
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