I consider my sales advisor as a friend now. Thanks Charlie Vail !
My wife and myself are extremely satisfied with the service we received at your dealership. Bill and Mike were exceptional!!! My wife came home telling me how comfortable she felt and how all the staff treated her with much respect! We have had bad experiences before at other dealerships and we are both relived and confidant to come back to see you guys for all of our Audi needs! Thank you for your hospitality and we look forward to coming back again!
Had a great experience at Audi Warrington. My salesmen Rob Strouse was very friendly, helpful and honest. He even came in on his day off to help me seal the deal. I highly recommend this dealership and ask for Rob.
Had a great experience here with my salesman, Rob. I got the price I wanted without any issues or typical "manager back and forth". I was delighted with the dealership and I love my new car!
So I am not one to leave online reviews , but after dealing with Pouya and Chris, I just had too. I recently purchased a car from them and could not be any happier. After getting frustrated with local dealers, I traveled 200 miles to look and buy a car that had been listed on their website.
They paid attention to every detail and catered to my every need.
If you ever need a great deal and especially service, GO HERE!
Knowledgeable sales people that got me in the car I wanted at a fair price.
Just purchased a new 50k plus Audi from this dealership and found yellow road line paint under it a few days later. When the salesman called to ask how things were going with the car, I told him that I found the yellow paint on the underside of my car when I was wiping it down, and that I was sure I didn't drive through any in the last 48 hours of actually owning it. He stated he would see if the Audi sales manager would allow him to have the small areas detailed to take care to of it and we hung up. Well When the salesman called back He pretty much told me it was my fault!??? (which they have no idea of) and that I would need to pay to have it detailed! This car was test driven on Rt 611 where there has been a ton of road construction and is also where the dealership is located. This comes down to pure and simple - take care of the customer, which they clearly don't want to do. I expect to be treated like a high end Audi customer and not like I'm buying a used car off a cheap lot. This dealership could do much better on so many levels. I would suggest if you want real luxury Audi car service to go elsewhere. Sad
My sales rep was Joel Casa, he assisted me on two car purchases in the last year, both of which were very good experiences. He was transparent, very straight forward, and responsive throughout the entire process. I would not hesitate to recommend them
Great service place for your Audi or Porsche. Always the best service, never an issue getting a loaner car.
Came to the parts Dept for some stuff. The guy there was very helpful and got me what I needed. Ive been here for service and always a positive experience. The location is very well maintained and clean always.
Just had my 2015 A7 in for a service and change of tires. Well I have to say that Mike at the service counter treated me like family. I had a few issues and he made sure I was happy.Told me the car would be done by 3:00 and he called made at 1:45 on a Friday.cant' beat that. Very happy with the New Group!
Under the new ownership, it seem that thereis particular attention to customer and their needs. In my case I had to take my Q7 for service to check a work that a non Audi garage has conducted. Mike, the service rep, was knowledgeable, attentive, polite and listened carefully to my concerns. He provided me with details of what the service dept would do from the moment my vehicle enter their garage area He even provided me with the address of ice rinks around our neighborhood and graciously walked me my out to my loaner car. While the car was supposed to be serviced the next day, Mike contacted me in few hours providing me with an update on my car status and indicated that the job was completed. This was by far one of the best services and interaction that I have had with any VW/Audi dealership in my life. Keep up the great work and keep attracting talents like Mike to your team.