About
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Added by Jopie, at 12 May 2017
Opening Hours
- Monday 7:00 AM – 8:00 PM
- Tuesday 7:00 AM – 8:00 PM
- Wednesday 7:00 AM – 8:00 PM
- Thursday 7:00 AM – 8:00 PM
- Friday 7:00 AM – 8:00 PM
- Saturday 7:00 AM – 6:00 PM
- Sunday 10:00 AM – 4:00 PM
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13 Reviews
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31 December 2017
Thanks to Jordan Hamel for above and beyond customer service to put me in an amazing car at a great deal! I wasn't sure what I would be able to afford with my income and nothing to put down towards a reliable vehicle for my newborn daughter and I. Jordan instantly relieved my anxiety while looking around the lot and assured me from the get go they would be able to put me in a nice car with no money down. Looking around at other dealers and there was no way I could beat their warranty and deal ordered. If you want trustworthy, reliable people to buy from, go see Jordan Hamel at Honda of Gainesville, you won't regret it!!
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07 December 2017
EDITED: Service manager called to let me know I would only have to take care of the part price, which is very fair.
I brought in my husband's CR-V for A/C issues a few weeks ago. I was charged for the following:
$ 235.00 + tax evacuate & recharge a/c system & replace relay with new a/c dye due to low Freon level with leak test & performance test.
A week later, I'm out of freon! I take it back and they want to charge me for this all over again and to replace the faulty hose. They claim there was no leak at the time they tested it, but, hello, the car was out of freon, so there was a bigger problem there.
Not wanting to have to argue further, I settled for 100 dollar credit for doing the "labor again". I have no problem paying for the faulty part as well as the labor to install that part, but that's all I should be charged for. I'm not happy at having to pay for freon again, when I paid for them to put in freon back into a leaking system. I will be taking this up with the BBB to file a complaint, as I'm too tired to keep arguing with Honda.response / report this review -
28 November 2017
First, I would like to thank The whole service department.
The Service Advisor, David Linville is outstanding. David is helpful, knowledgeable, and very efficient.
The whole staff was helpful and polite.
Chris, the porter is outstanding.
The work done on both my vehicles is always perfect and this time was the same.
You have the best service department that I have ever experienced.response / report this review -
23 November 2017
Nancy wasAMAZING. A+ quality customer service and servicing, always willing to go above and beyond to help each customers needs. Every time I get my car serviced by Honda Of Gainesville, it feels like a brand new car after. Highly suggested and reliable
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01 November 2017
Everyone I came into contact with was friendly and welcoming.
Nancy and Gene are incredible people. They were kind and communicative with me throughout my process. They were really personable and fun, without being that kind of corporate cheesy-fake that rubs me wrong.
They were so busy, yet I noticed how they all still greeted everyone that came through and let them know they'd be with them soon.
My time there was comfortable as they had great accommodations in the waiting rooms.
Brian was the tech I spoke to and he was great as well. He was very informative without talking down to me. I got that a lot at the last dealership I went to.
Most importantly, my car is finally running smooth!response / report this review -
29 October 2017
Super courteous and helpful even though I did not buy a car here. There are certain other Honda dealers in the region that I'd never visit again. For anything. But at Gainesville the sales personnel and managers are all great.
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24 October 2017
First class treatment!!! All the service team is top of the line, Since day one of purchasing my Honda this team has assured my safety. They have always gone beyond 100 percent to assure the top quality of my vehicle maintenance. I highly recommend this team of professionals. They all care about there work. I've been getting my maintenance fir the past 6 years sometimes monthly. Never have I had an issue they could not repair. They even have a diner here lol that serves meals. Well thank you so much my drive of an hour one way to get here is always worth it. Mr. Blakley and Nancy has always had the answers to my many questions through out the years. Thank you! Service team!!!!
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08 September 2017
Christine Gilman is awesome! She is super helpful and kind. If you want an amazing sales woman, I highly recommend Christine. My favorite thing about Honda is that they are not pushy. The service department is awesome and has a nice chill area with movies always playing while you wait. The quick free car washes are also a nice bonus.
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01 July 2017
I waited 2 hours for what should have been an easy 30 minute oil change. The lady that was at the service desk did not care either. The waiting room was nice, I figure they make it comfortable since their customers will be there for a longer than expected time. On top of this oil change being a waste of my time, the price was insane. I planned on using a online coupon to reduce the price, but was told that the coupon was already applied to the total I was told. If I knew the oil change would be so high I would not have considered taking my vehicle to them. I could have paid $20 cheaper for a less painful experience. Thank Honda of Gainesville, this is my last visit to your facility.
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12 June 2017
Chris was very professional and very understanding of my needs when it came to selecting my ideal vehicle and my ideal monthly payments. His customer service exceeded my expectations and his friendliness made the experience exciting. I would highly recommend Chris to assist all of my family and friends with their future car purchases. I went into the Honda dealership only to get some quotes on potential vehicles but walked out with a brand new vehicle and a new friend. Chris definitely made me feel at ease with my vehicle selection and he even took the time to point out all of the upgraded features my vehicle had to offer and how to use them correctly. Thanks again Chris for such a great first-time buying experience!
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09 June 2017
I used to stay away from car dealerships for repairs, but Honda of Gainesville is the exception. Wes B. has been my service advisor for years now. He never pushes repairs, but give the facts and level of attention the issue needs. Their prices are competitive and their their waiting room is top notch. The also have a free shuttle service if you can no wait on site. We also take our Toyota, Nissan, and Chrysler there for oil changes and repairs.
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27 May 2017
As a first time car buyer, we were very intimidated about how to deal with the sales reps. We had Raul and he was incredible! Very friendly, encourages you to ask questions and seems genuinely concerned with meeting your needs and working with you to get the best deal possible. He made making this purchase a little less scary!! Awesome guy.
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19 May 2017
As a first time buyer I was made confident here at Honda. Raul gave me an amazing experience, he knew exactly what I wanted and did not force me into anything.
He was very knowledgeable and let me know every detail about my brand new Honda Civic! The exterior color I wanted wasn't there but he went out of his way to let me know one would be delivered within a couple of days and I was able to get exactly what I wanted.
Upon returning to pick up my car he broke everything down for me once again and left a lasting impression!
Thank you again Raul for making my first car buying experience as simple as you could!response / report this review
