I absolutely love this place and the staff, sadly people are so inconsiderate that they bring pillows and blankets, take off their shoes lay on the floor taking over the children's area for play and turning it into a homeless shelter. These same people change their babies diapers right there, knowing there is a perfectly good clean bathroom with diaper changing station for their convenience.
This library is beautiful and huge! There are so many types of books and free services at this library. If you come duiring the weekday, they even have food trucks across the street. Theres also a new art exhibit on the first floor every month.
The building is beautiful and so is the garden. Nice art. Yup there are homeless just like in any large city library regular libary goers know what i mean. Not as many books as you would think and for a city it is a smaller library building than other cities. It's really sleek and clean looking with lots of areas to charge your electronics. Staff is VERY nice and helpful. Only reason I don't give a 5 star rating is for hours and not a huge book collection like in other metro area/city libraries (it's a library and books are what people come for).
This is a super Library with plenty of excellent programs and research material available. I've been to some great libraries, but I've lived here the longest and never found a need to go anywhere else.
The kids section is particularly nice, also the maps room. Great collection of local music and zines.
It's a great library in general but also a great hangout for crazy/homeless people too. It has a very large inventory and staff is very resourceful. I volunteer sometimes and I really enjoy the work and the employees are nice. The thing is, I don't mind the homeless being there, it gives them something to do and takes their minds off things. I'm talking about the crazy people. I Miss the good days when they used to have computers on Every floor and you could avoid the top floor where most of the crazy/disruptive/dirty people are. Yet I am forced to use a public computer next to a woman who curses and swears and picks fight with those around her. And threatened a guy she was going to beat his' While the librarian just stands and watches her. Another guy who constantly clears his throat so loud it vibrates around the room. Everyday. It just drives me crazy. And its not a breathing/ medical condition because I seen him quiet for 10 or 20 minutes. What I don't understand is how staff will do nothing for people playing music and talking to invisible people. Or using profanity and picking fights and threatening people. But they will jump all over two people at one computer. Especially when that person is trying to teach them how to use the computer. Thats just Not right. If they haven't crammed 100 computers in one room then it would have made it easier for people not to be, "Disruptive." And I think they really need to worry about those who actually are.
I love this library. It is large with a great contemporary design and three floors of books.
Of course it full of homeless people, it's a library in the downtown of a major city! I, for one, think it's a good place for them to spend the day.
I have found a lot of obscure and old books all around the library, all mixed in with the collection.
Three floors of books, nice views, great place to stop and read. Many old hard to find books. Nice selection.
I love this library and it's amenities, the staff is always helpful polite and down to earth. Yes it's filled with the homeless and at times there's an offensive odor, however that is no reflection on the hardworking employees that tirelessly work there. If you don't like being around the elements of a greater metropolitan area I suggest you go to a library that's to more your liking and more accommodating, say Orange Park, Mandarin or San Marco area.
We just had our sons wedding reception here at the downtown library. Will and his staff where right on point. the whole thing was a hit and we loved it.
Allan Wainwright
Great for kids, teens and adults. Very nice employees. It's an all around great place to go!
We've never been Library members. I was skeptical of the idea because we live near the airport. We decided to become members to have more books to read at home without having to buy them. I misread the rent time. I thought it was three months when in actuality it was three weeks. Now they are charging me (orginally $470 without returning)$110 even with returning the books. I called to explain the mistake and they will not forgive the first late fee we've had. Very frustrating. Absolutely ridiculous price for a first offense. Also, there are always homeless and sketchy people outside and inside. People play their music and aren't considerate of others inside the library. It feels like you could be robbed or attacked at any moment.