Name: Honda Kingsport
Address: 2217 E Stone Dr, Kingsport, TN 37660, USA, US
Telephone: +1 423-358-2519

Honda Kingsport is a car dealer, located at 2217 E Stone Dr, Kingsport, TN 37660, USA. They can be contacted via phone at +1 423-358-2519, visit their website www.hondakingsport.com for more detailed information.

Location :

2217 E Stone Dr, Kingsport, TN 37660, USA

Contacts :

Added by Jopie, at 16 April 2017

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 8:00 PM
Wednesday 9:00 AM – 8:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 9:00 AM – 8:00 PM
Saturday 9:00 AM – 8:00 PM
Sunday Closed

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Matt Smith

22 December 2017

Due to multiple poor service experiences, I will no longer be visiting this dealership for service or sales. I live in Kingsport, but if I decide to purchase a new Honda in the future, we will be travelling to Johnson City or Bristol.

In 2016, our Honda CR-V was involved in the Takata airbag recall. We left the vehicle at the dealership for this service to be performed on the driver's side airbag. The completed work order indicated that the work had been performed on the passenger side airbag. I questioned this and the service team seemed confused as to why I would even care. In the end, the service manager placed a hand-written note on the work order that the driver's side airbag had been replaced.

During an April 2017 visit for an oil change and tire rotation, the service department told us that a lug nut on the left rear wheel had been cross-threaded and would cost close to $100 to repair. Honda Kingsport had previously rotated the tires. In all fairness, the dealership agreed to make this repair for no charge. I received a work order stating that the repair had been completed in April 2017 by Michael Kirby. In December of 2017, I rotated the tires on the CR-V myself. To my surprise, a lug nut on the left rear wheel was cross-threaded and I could not remove the nut with a tire iron. No one had touched the tires on the CR-V since the April 2017 visit. Either the dealership lied on their work order and made no effort to repair the lug nut in April, or the tech cross-threaded another lug nut on the same wheel during the repair in April.

I've contacted Morgan's Tire in Kingsport and they have agreed to have the repair completed by noon today (at a much lower cost than Honda Kingsport).

This dealership has some good customer service folks who try to be helpful, but you need to get your service techs under control. If you screw up a lug-nut two times on the same wheel (or lie about repairing it in the first place), I do not trust you enough to work on my vehicles. Who knows what else the techs are screwing up that I don't know about. I'll be going elsewhere from now on.
Samuel Howard

20 December 2017

It's a great honda dealer. They are very nice and friendly. They aren't as pushy as other dealers are to buy a car. They want you to be satisfied with the car you are buying it before you commit. Overall, it is a great establishment.
Me Me

18 December 2017

Karen was very helpful and great to work with. We had an issue with our previous service visit and she went above and beyond to make sure that we were completely satisfied and we were. She was amazingly nice and knowledgeable
John

06 December 2017

I drove from my home in Christiansburg, VA to buy a blue 2018 Honda Fit at Kingsport recently. My experience was excellent on all accounts. Anthony Boyd, the General Sales Mgr was very professional and considerate in his dealings with me, and the salesman, Justin Tucker, was well-informed on the car's features and operations, and took the time to answer all questions without hesitation. I found the experience to be efficient and without any sales pressure. Based on my interaction with Anthony and his staff, I can recommend Honda of Kingsport without reservation.
Travis McClellan

21 November 2017

Had an AWESOME experience from the first visit when just looking, to actually purchasing my vehicle at Honda of Kingsport. My Salesman was Wonderful and knowledgeable. They are going through a renovation at the moment and have seamlessly transitioned their work environment into temporary facilties. This will not be a hindrance, so don't let this deter you if you are considering a vehicle purchase. The temporary facilities are very clean and tidy. I was Extremely impressed with the Professionalism that everyone displayed. All in all I would most DEFINITELY recommend Honda of Kingsport. They will indeed work with you to get the BEST deal possible.
Mark Ray

23 October 2017

Disappointed on service check, missed items not directly requested to look at. Took to another mechanic and he found a few items required repairs. Won't be back. Friendy, efficient write-up staff.
Katelin Elizabeth

09 October 2017

Very nice and courteous! Our sales person was super! If you go there ask for Matt! Super nice and helpful!
Natalie Hopland

19 September 2017

If I could rate with half a star, I would! Pretty disappointed in their customer relations at this point, and I have no interest in giving them any business! My husband and I were interested in a certified used Acura MDX they had on the lot and they offered us the chance to take it home for a couple days and get a feel for it in our everyday life. At first we declined, but changed our mind over night and called and set an appointment to come pick it up the next business day. Not but 30 minutes before my husband was supposed to go get it, they called and said someone else was taking it for the whole week. That person ended up not buying it so we set up another appointment to go get it once it was returned. My husband walked into Honda all to be told they just sold the vehicle to another car lot within the last hour!! Really?! Then the manager tried to pressure my husband into signing papers right then and there without me and he would back out of the current sale. The manager was so degrading saying that if he didn't sign the papers then he didn't take our interest in the SUV seriously. We literally just wanted our mechanic to double check over the vehicle before we bought, and it was going to be a done deal as long as there weren't any issues found. But with being screwed over twice, I have a bitter taste in my mouth and don't intend on doing business with this dealership.
Byron Medina

26 August 2017

I drove all the way from Charlotte, NC for a premium vehicle that Honda had, it was worth every mile driven there. Ask for Kaylee, she will go above and beyond to make her customers feel like part of the family, she provided me with great customer service and an excellent buying experience. Ask for Kaylee Frank, you will not regret it; I absolutely love the car, loved the customer service, and the comfort provided by the staff.
Dennis Scalf

05 July 2017

Went looking for my daughters first car, great staff made it easy! Sweet T , Tony Mcflurry was very thoughtful and went out of his way to make sure everything was right! Sales manager worked with her to keep here payments where she needed them. Just great people😁
Larry Bowman

20 June 2017

Great and smooth experience with Honda Kingsport. I had particular wishes for my purchase and all were granted. Would highly recommend for a stress-free car-buying experience.
Lauren Caylor

15 June 2017

I had a wonderful experience buying my first car from a dealership with Honda Kingsport. Phil was great and even came in on his day off to work with me. We made a good deal and made it quick. I love my car, my financing, and this team.
Cassidy Hayden

14 May 2017

I had the pleasure of working with Jason Bowen at Kingsport Honda. Jason made this such a great experience and I would quickly recommend him and the rest of the team at Kingsport Honda. I was informed of everything I needed to know about my 2017 Civic Touring. Everyone on the team I met was such a joy to be around and so helpful. I would definitely recommend this group and will return in the future.
Mack Pruett

01 May 2017

From the beginning it is by far the best experience I've had when buying a car. Jamie, Josh and Sam were great. I spoke with each of them over the phone, and there we all very down to earth and professional. It was a pleasure dealing with Jamie and Sam once I arrived at the dealership and I'm sure Josh would have been the same if he had been there. If you're looking to buy a new Honda or a used car, I would definitely recommend getting in contact with someone at Honda Kingsport.
Josh Hyatt

23 April 2017

I worked with Aaron Myers he is very professional. Gives you time to test drive and make your decision then helps you in every way possible! Absolutely amazing experience here will definitely shop here again! Got my 2017 Civic EX-L and other loans I had consolidated and a very reasonable payment! Best people to work with by far! Only took about an hour and a half start to finish! Go talk to Aaron!