About
Location :
Added by Jopie, at 25 December 2016
Opening Hours
- Monday 8:30 AM – 7:00 PM
- Tuesday 8:30 AM – 7:00 PM
- Wednesday 8:30 AM – 7:00 PM
- Thursday 8:30 AM – 7:00 PM
- Friday 8:30 AM – 7:00 PM
- Saturday 8:30 AM – 6:00 PM
- Sunday Closed
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14 Reviews
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23 November 2017
Made an appt weeks in advance for a simple problem. Waited 45 min to be seen. What is the point of an appointment? Technicians spent 20 minutes deciding that my claim was exactly correct and NOW they were going to order the parts. It has now been 3.5 weeks and my warranty claim on my brand new vehicle is still not solved, and my issue still persists
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21 November 2017
I came to Bill Gatton Chevy to look at a used truck that I had seen online. Man, I'm glad I did!! I was promptly greeted by DJ. I would highly recommend asking for him. He answered all of my questions and helped me in every way that he could. Ended up buying the truck. Everything was above average, except when I went to deal with the guy in the business/finance office. Its no wonder they keep him from being a salesman, 0 people skills and no personality. Aside from that, I will gladly visit this dealership in the future!
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09 November 2017
After a few bumps in the road after purchasing and driving away, a few misunderstandings and communication between myself, salesman, and service rep, my issues were quickly rectified by a very kind and helpful service manager named Dwayne. If I didn't have to get arbitration assistance in my pursuit for a resolution in this matter I would give them a 5 star. Maybe my issue was one in a million. I can say for sure that they have a GREAT management team that will help you.
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07 November 2017
I was driving cross country and was in need of an oil change, so I drove in without an appointment and explained I was passing through and was there anyway I could get in? She was so mice and helpful, I was all set. Great service
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23 October 2017
Rodney was the best service rep that I have ever had. We will be coming back every time we need work done. Love Bill Gatton's.
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16 October 2017
Test drive didn't go well, the vehicle tried to stall out several times.
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22 September 2017
The Service department is very professional! Very Knowledgeable, and super friendly! I highly recommend bringing all vehicles to Bill Gatton Chevrolet!! :)
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30 August 2017
Sales department was great Scott did everything he could to help me in every way possible. Three months later I started having issues out of my clutch which is covered under my 3 year or 36,000 mile warrenty. Needless to say the service department was horrible the service tech Shuan was very cocky kept insisting there was no issue with with my vehicle even took it to the extent of saying I didn't know how to properly drive the vehicle properly and that was why I was hearing the noise. I took it to pioneer chevy the same day and and had a very pleasant experience there and they did everything they could to help me. They ordered the part for my vehicle and it is expected to be fixed friday. Needless to say I WILL NOT be purchasing another vehicle from Bill Gatton.
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23 July 2017
In & out quickly, fabulous people, quality oil change & tire rotation can tell by electronic system dash. Although it is a good distance for me always a pleasure to do business here. The waiting area clean, a tv & coffee a nice touch.
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14 June 2017
Purchased my amazing Chevy Volt here and was recently there for an oil change and tire rotation. Everything quick and easy.
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11 June 2017
I would rate my over all experience with this place extremely Poor, I went too this dealership on June 5 and was going too purchase a new 2018 Equinox I drove several different equinox while there due too the fact that i was going too purchase myself one as well as my son one and everyone I came In contact with was rude and has a attitude about themself as if they didn't want me there and could care less as if I was going too purchase here the salesman made a remark about a price difference between the two I intended one purchasing and that's when I advised him that I would be paying cash for both vehicles and they because even more rude as if they was going too get a bad end of a deal some how, so that been said I left and went straight too Rameys and within a 2 hours I had purchased two new GMC Terrain AWD SLT 2 and it was less hassle than pulling into the lot at Bill Gatton. Would not recommend too anyone. Hey
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15 May 2017
Friendly staff, always prompt and courteous. A little on the pricey side but the job is always done right.
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02 April 2017
Bought my Mustang from this office and the experience was a net positive. They had a good honest price and was easy to deal with. Don't expect much haggling here but all in all a good experience. Quality staff.
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01 January 2017
So long story short, I bought a used 2012 F450 from here, and the car fax report was great, they are pretty transparent, and it was a well taken care of truck. It was my fault for not checking the DEF level before paying for the truck. But out of courtesy you would think they would fill it up. They filled up the tank with diesel fuel, why not throw in a tank of DEF. The situation got me pretty pissed, because after they had their money, the salesman refused to go pick up or give me $10 to pick some DEF. It is Dec.31st, 2016 and their service department was closed, and the whole reason why they wouldn't fill it to begin with. Wouldn't have been an issue if I hadn't been under the assumption that EVERYTHING was/would be topped off.
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