Hotel shows well. Double sided fireplace in lobby along with black walnut floors. Suites are nicely decorated. All have kitchens. Good breakfast served seven days a week. Full dinner served Monday thru Thursday with complementary beer and wine. Great staff that are friendly and knowledgeable about the area.
When working in Charleston we always try to stay at a Homewood. Excellent service. Very nice rooms and can't beat the evening ammenties. Beds are soft and cushy. Definitely a recommended stay..
When we realised we were going to arrive early we contacted the hotel if they could let us check in early.we were told to call 1hr before we get there. We did and was told they could accommodate us. When we arrived in town we went directly to the hotel and was told it will take 2hrs to get us a room. We went to stores close by to buy time and came back. We were told it will take 45 more minutes. Instead of leaving we sat about 5yds away from receptionist. We were visible to them. After waiting another 90 minutes and nobody was communicating with us. i went back to the desk clerk to ask. The desk clerk was reminding me of the actual checking time instead of fulfilling the promise to provide us with a room.
Needless to say I was upset because by this time we had waited almost 4hrs. We missed part of the activity we came to town for while waiting. If they had not promised to provide us with early check in it won't be a problem. They never made any effort to communicate with us even though they could see us seating.
Location was great. I was staying overnight with my wife and 1-year-old. I can't say enough about how much we loved having the bedroom separate from the living and kitchen area. After putting the little one to bed, we were able to enjoy some food from the japanese restaurant that backs up to the hotel, maybe 50 yards away. Would stay here again!
Our stay was very pleasant. The room was spotless and had everything we needed. We swam at the pool and the kids loved the games in the living area. Breakfast was very good. The staff was also very accommodating.
Very nice staff. Clean rooms. Enjoyed breakfast and evening receptions.
Still doing resurfacing for the floors. Entrance through the side has been a bit confusing. Overall staff and room has been excellent.
No problems. Wifi was good, and coffee was included. Couldn't ask for anything more
Rooms are nice spacious. Guest service is amazing and you are remembered by staff. Breakfast in the am is a nice touch for the wary traveler.
Though room service was a little slow to clean my room, my stay was exceptional. There isn't one thing I would change, aside from that one thing