Room was ok, clean friendly staff, breakfast was so so, would stay again
Hotel staff was friendly and accommodating. The rooms were modernly furnished, clean, and had comfortable beds. The bathroom was spacious. Breakfast offered both hot and cold options. The area offered ample space and was well attended.
Stopped as overnight guests while traveling. Night attendent was very friendly and helped us with our rooms. The rooms were modernly furnished and updated with new appliances. It was clean and comfortable. The bathroom was spacious and had counterspace to accommodate a family of four. Breakfast was the standard HI Express menu. Both hot and cold options were available. The dining area was large, offering plenty of seating. It was clean and well attended. Very pleasant stay, would stay again.
Very nice hotel, friendly staff, nice pool, tasty breakfast. The main part of a hotel is the bed, right? That's the point of staying in a hotel. The bed might as well have been plywood covered in sheets. Worst hotel bed I have ever slept on!
What a great place! All around satisfied with our stay. Super clean, friendly and convenient to the Arc and Museum. Great breakfast too. The atmosphere is also perfect for a family stay.
We were very disappointed with this hotel. One would expect after paying $190+ for a room you wouldn't get dingy white and frayed towels and bath mat and very poor lighting throughout the room and especially in the bathroom. This was a handicap accessible room (which was not disclosed to us at check in and we did not need), anyone needing this type of room would find it difficult to maneuver in the main area. In the bathroom, if you were in a wheelchair, the poor lighting would make it difficult to apply makeup. The bathroom counter top could have been made up to 12" longer to accommodate your toiletries without affecting accessibility in the area.
Had reservations for 4 nights and had to early. Pool was shut down by the health deptment. Front desk help was unprofessional and always sitting out front on smoke breaks. Staff and their family were swimming in the pool. Rooms were filthy, pool was cloudy and not once the 3 days we were there were our floors vacuumed and sheets never changed. If you wanted to eat breakfast you had to compete with the staff who was eating it. Rat traps visible around the hotel. This place is a slum.
Mostly nice looking facility. Lousy customer service. Sassy front desk help. Bed bugs. Yes! So sassy the clerk offered to go kill the mosquito for him after he showed her 3 separate bites. Changed her tune when she went to the room & found 1 but what do you at 1:30am?! Pool issues too. Check in issues. Refused some of our group tombs they reserved & gave smaller rooms. They overbooked & we booked months in advance. LOUSY SERVICE!!
Took a break from law enforcement for the weekend and took the family on a drive roughly 9 hours to see the Ark Encounter and the Creation Museum. Everything was as described. From the hotel, it's about 20-25 minutes to each one. Great staff !! Very courteous and provided everything we needed, very good breakfasts every morning and very clean rooms. If we ever have a chance to go back to the Ark Encounter, we will definitely stay at this hotel again.
Nice place good rooms clean pool. Not really a hot tub but a hat little pool. Breakfast is pretty good to
Good location. Friendly service. Decent and clean rooms. Surrounded by gas stations.
Breakfast is good, rooms are clean, service is nice but the two rooms I stayed in smelled kinds musty.
Quick in-late/leave early stay. Friendly faces, and comfortable bed. Didn't try TV, nor internet. Breakfast was nice, and I was asked when I checked out if I enjoyed breakfast.
We had a lovely king sized bed in a suite. The bed was very comfortable.
The lighting was only satisfactory.
The frig ticked like a clock.
The amenities were superb: good food, friendly staff, nice hot tub and pool.
There was a tornado alert and a staff member encouraged us to stay on the bottom floor till it was done. She had a flashlight and made us comfortable. Some used the blankets she offered.