Warning!!!!Do not go to this hotel. Staff said the pool was salt water, clearly it wasn’t and most of the children from our party were crying or complaining of burning eyes do to the heavy chlorine. The staff is completely rude especially the breakfast buffet waitress. She needs to find a new job out of customer service. The Holiday Inn Team needs to reevaluate their staff and make some tough decisions where needed to hopefully get this hotel into a good place. I haven’t stayed at a Holiday Inn in ages and I now know why. Marriott brand is where it is.
The front desk and management were rude, the pool water caused all the children we had with us eyes to burn to the point they could hardly open them. The nicest people we met there was the cleaning service. We have all been down there the last 2 years ( a group of 60) and next year when we come we will spend our money elsewhere.
The beds were comfortable and it was a nice venue for the small retreat we attended. The rooms were clean. The only issues were that the breakfast foods did not seem to be kept quite warm enough on the buffet and some staff members were arguing loudly in front of guests. Even still, the food was good other than the temperature, and the staff argument wasn't violent, just awkward. I enjoyed my stay over all.
Beautiful facility. Appears to be recently built or renovated. I was on the 3rd floor in the center of the hallway. It was a weekday stay, so it was a quiet night. The bed was super comfortable. This was my 4th nights stay in a Holiday Inn Express over a months time. A different hotel on each of those 4 nights. This was by far the most comfortable nights sleep I had.
It was a great place. They went out of thier way to make sure my stay warm pleasant. I had an issue when I walked into my room but they fixed the problem and made it right!
The stay itself it fine, but there are serious issues with check in. We booked 5 months in advance for the solar eclipse, and called 3 times in the week before to confirm the reservation was good. However when we got to the hotel, they claimed they overbooked and had to cancel our reservation. They claimed there were no rooms and we would have to leave. After droving 700 miles this was not welcome news. After pushing for the room we reauested they got us a room after 15 minutes. However, the rest of the stay was fine. The beds were comfortable and the stay was fine.
Good location; Breakfast meet my expectations. Not a lot of parking lot space however. The room had a bug on the floor, but otherwise was clean.
One of the best hotels I've been to. The staff were friendly, the rooms were clean, and the breakfast was great! The room we had was very new looking and modern. The breakfast had tons of milk options, including vanilla & chocolate soy milk, so it is very vegan friendly! Also have different fruit water flavors in the lobby every day. Definitely am going to try to stay here again!
Clean, comfortable, and slightly upscale -- everything one would expect from a Holiday Inn Express. When we visited, parts of the hotel were being renovated but this did not interfere with or affect any part of our stay. Highly recommended.
Very nice and clean. Going through renovations but still nice and they had plenty if things to let you know about it. Seating area for breakfast was huge!
The night desk attendant didn't know if the room he gave me already had a guest in it or not and before even getting to the room, offered me a free upgrade at no additional charge if the room was dirty. Kind of odd, but checked out the room and it was fine. The room was in order but you could see around the headboards of the beds were fairly dusty. Really not a deal breaker, but you expect the room to be dusted everywhere. Breakfast was great, everything was fresh. Full continental breakfast.