The rooms are great, and seriously the best staff you can ask for at a hotel. I travel all across the country for work and this is by far one of the cleanest and professionally run hotels I've stayed at!
We entered the hotel and you were well aware there was a pool in the place. The sell of the chemicals was like getting punched in the face. The room was nice and spacious. Lighting was a bit to low for our stay; maybe this was there way to hide the dust still clinging to the furniture. The room was cold and continued to get colder as we were settling in. We tried the wall unit to heat the space but it wasn't working. We finally discovered the wall unit and how to use it. It was never turned on and we found this odd. The room was not very quiet you could hear the other people in the hall and doors banging closed. The morning wake-up call of the construction site across the street at 4 a.m. was also inconvenient but not the fault of the hotel. I would have loved a nice hot shower but I was disappointed to only able to get a warm shower. The staff at the desk was friendly and accommodating, but even with a scheduled late check out the cleaning crew tried to enter the room three times before we left.
I cannot speak to the rooms, because I only go into the hotel for quarterly meetings that our department holds in the conference room. The place looks just about like any other holiday inn I've ever been into, so there is not much to comment on in terms of features. It seems a relatively new build and I will say that it has always appeared nice, clean, and well taken care of. The interactions that I've had with staff have always been positive.
The hotel was wonderful but the staff was a bit overwhelmed with kids running wildrunning the halls, spilling coffee and hot chocolate and trash all over the floors, and NOT 1 PARENT IN SIGHT!!! I watched an older lady working the front desk take the children to task for running in the halls I watched her do it several times saturday night, which seemed to offend 1 parent!! At least the employee attempted to make the stay pleasant for others as well as safe. No parental supervision, some parents LEFT the hotel and left a small girl to supervise several boys!! Not cool sports parents!!! You make the stay miserable for all the other paying guestsSHAME ON YOU!!! I will come back to this hotel but i will be sure there are no sports teams in house. Note to the sports team parents: please dont check into a hotel planning for someone or NO ONE to supervise your childrenyou ruin it for all paying guests with your lack of concern or respect of others.
Great stay. Small hotel, with clean comfortable rooms. Convenient to the interstate with lots of food options close by. Pool was small , but clean. Nice breakfast, too.
My only complaint is that the thicker blinds can't be closed (it can get a little bright in the AM). Otherwise, great experience thus far!
It's a beautiful hotel. Not a single problem while staying here. Very nice and not at all rude.
I was all set to give this place a five star review when I first checked in. Spacious room, with a huge king bed and a giant bathtub with jets. Everything was clean and neat. Free coffee in the lobby a day long.
However
My coworker was in the hall on a phone call, and I could hear every word of her conversation clearly through my door. I suspect this means anyone in the hall could hear anything I was saying in my room. I prefer a little privacy. Also, whoever was in the room above me either walks like an elephant, or the ceiling just isn't very noise proof, either. All day, with the stomping coming from upstairs. This got really annoying really quickly.
So, I wouldn't day this is a BAD hotel. Just not ideal for several reasons.
Clean and quiet rooms. The people working at the front desk were very pleasant and helpful. They had luggage carriers to make getting things in and out of room very easy. Pool, sitting area with large screen tv, and fitness room. I will stay here again!!!
Great and friendly service. Breakfast was good. The Wifi worked great! Pool looked nice and had a hot tub. We had a suite with a mini fridge and microwave. Target, Red Robin and Applebee's were nearby so picking up snacks and drinks was easy.
Nice clean rooms and helpful staff
Friendly desk staff, clean room and a good hot breakfast. A good hotel.
Easy and fast check in, friendly staff, nice cozy rooms every thing you'd need to get through the day plus the extra amenities like a pool, a hot all you can eat breakfast etc
We checked in late, so there wasn't much interaction. Although, the staff was very kind and friendly. Breakfast was amazing.
Enjoyed our stay here. My Dad and I were here or one day of the BMW Championship and the location was perfect. Rooms were clean and comfortable and the hot breakfast was good. Wifi service worked well. I would stay here again in the future.