Rooms were clean, great water pressure in showers, HBO in the rooms. Continental breakfast wasn't great, little in amenities. No frills, but a good stay.
Exceptional hotel, couldn't believe this place was years old as the room we stayed in looked brand new. Most of the hotel, in fact, was so well maintained I honestly thought they had just opened it. Evening manager was a bit terse when she saw me wandering around the lobby and breakfast room to check things out my first night there, must have assumed I wasn't a guest which I didn't appreciate, but nonetheless was a minor part of the general experience. Breakfast was pretty good - though my second time there they were out of the signature cinnamon rolls! Was shocked as I've never encountered this at a Holiday Inn before, found out multiple items like those and the 2% milk were on back order for a few weeks. Overall still a very pleasant experience, enjoyed the hotel and the pool especially, great place to stay!
There for a hockey tournament. Was nice enough. Typical Holiday Inn. Breakfast left a little to be desired sadly. Also never got maid service over three days for some reason. Staff was very friendly though.
We got a king suite and we had four people. Two slept on the bed and two of us slept on the pullout couch. The room was clean and there was enough room for everyone, but we didn’t have a blanket for the pullout couch. We asked for one at the front desk and they said there weren’t any. Also right outside our window we could hear people fighting from about 1 am to 2 am. We banged on the window and they didn’t stop so we eventually called the front desk and the people ended up leaving the hotel. From around 10-11pm and 8-9am there was loud stomping or jumping coming from the room above us. I only got about an hour of sleep and I’m very upset.
First time customer. Will definitely be back. We got the jacuzzi room and it was very nice. I like the tv actually right in front of the bed. A lot of places have them on the side between rooms. A TV in both rooms. A refrigerator and microwave. Hair dryer. Lots of USB ports and outlets. What I love the most though is the window shades. Never seen ones like this. The actually scroll down and cover the whole window. Pitch black. Awesome. Five stars. Will be back.
Great staff and quiet inside even though several other guests were present within the hotel. The continental breakfast was varied, and fresh. Very good experience during my stay.
Good staff, clean rooms, and a hearty breakfast. This is another holiday inn Express that delivers. I stayed in a king suite and there was an abundance of room for me and my S.O. . The hotel is convenient to a McDonald's and a number of other restaurants and shopping nearby. The only issues are the area leading up to the hotel is undergoing heavy construction right now. And this Holiday Inn Express is also undergoing renovations so it can get loud during the daytime. However once everything is done, this is a perfect place to crash and start your day.
We had one of the remodeled rooms. A blind person did the caulking in the bathroom. Only one upholstered chair. No couches but one other desk chair. Two of us had a few hours to kill before the RockShow. I sat in the desk chair and my back was killing me all night because of this. If all of the Holiday Inn Express's will be that way, we will not stay in one again.
$1 and up thank you stop by please support us or just Christmas small businesses that some good things thank you God bless you Merry Christmas happy new year
Went to visit friends staying at the Holiday Inn Utica. The staff was extremly helpful. The room was adequate and clean however the carpet was lifting exposing the tack strip. The pool was clean dispite a broken chair. Overall the experience of visiting friends was good.
We just stayed overnight, but we really enjoyed this hotel. Our room on the 4th floor was of ample size and had a microwave and small fridge, which we great. The bed was king and soft. The pool was excellent - quite warm and not crowded! The breakfast the following morning was great as well - omelet, pancakes and other breakfast foods. USA Today paper included and the rate was great. Not too busy.
During a major power outage we ended up checking at least 40 hotels for a room available last night. The Hilton in Auburn Hills suggested you at Holiday Inn Express Utica. I called and you had 1 room left. We felt blessed to have had that room for the night, and a shower and delicious breakfast the next morning. We checked in at 11pm! The wonderful Hostess welcomed us with open arms and offered snacks to tide us over after a long drive from Wisconsin. Your wonderful staff is to be praised, as they were all working extra hard to accommodate a FULL house!
We appreciate you all breakfast staff, laundry and housekeeping, and Hostesses!
The Manager on staff was one of the BEST!
LOVED OUR STAY! thank you all.
Jayne