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Added by Jopie, at 14 March 2017
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10 Reviews
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11 October 2017
Very nice for the price. I will be staying here again. They could use more staff in the restaurant. Two people are not enough, you shouldn't have to wait 45 minutes for a $15.00 burger . The staff that was there did a great job even though they were busy. Thanks ladies for a great meal!
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08 October 2017
We had a terrible experience here.
First, our room was not ready when they said it would be so we had to wait in the lobby with about three other families. The clerk at the front could not give us an estimated time when it would be ready.
Second, our TV and internet were not working.
Third, I accidentally left a very expensive piece of jewelry on the nightstand while leaving. I realized this within 5 minutes of leaving our room and sent my boyfriend back to the room to get it. When he arrived in the room, the maids were already in there cleaning it. The ring was not on the nightstand or on the ground near the nightstand. My boyfriend asked the maid about the ring and they said they would have to call the supervisor and that he should look in the bathroom. He went to check in the bathroom and it was not there either. When he returned, the ring was on the nightstand sitting in plain sight.
I would not recommend this this hotel to anyone and we will not be returning.response / report this review -
17 September 2017
Stayed in a King room and had a great time. Staff and facility were very accommodating, They did not have free continental breakfast nor in-room microwaves or mini-fridges.
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19 July 2017
I wasn't impressed. Smokers sitting everywhere outside even though it says 100% non smoking property. Ashtrays smelled so stinky in the humid air. Cigarette butts and smokers at the pool! Nah! Not even a microwave in the room. The ad looks like it does but it's only in the suites $$$$! No breakfast except if u pay. Coffee in the rooms, no cream.
Coffee in the lobby taken up at 10 a.m. Very few towels in the room. When you know a family is staying, stock it up! There's enough room near the elevators to have coffee and at least ready made muffins and fruit on each floor. It would make guests feel cared for and a little pampered. There's a lot lacking here. We liked the Holiday Inn Express better. We actually thought we were registered there, not sure what happened.response / report this review -
01 July 2017
Location - 4
Service - 2
Rooms - 3
Cleanliness - 2
The only positive thing to say about this hotel is that it is conveniently located. Other than that, it is really just a place to sleep at night. While not filthy it was far from being nice and clean. The room had a musty smell to it. The staff wasn't rude but they also were not welcoming or friendly. We stayed here as part of the blue green vacation package, it really doesn't make you all that excited about the experience. That being said, if you are just looking for a cheap way to stay in Charleston and have a safe place to stay this will fit the bill, just don't expect to be impressed.
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07 June 2017
What can I say? The reception from Tommy at the desk was welcoming. The room was clean and everything works. The WiFi had no dropouts. I am very rested after my long travels. The hotel has a restaurant that I did not use. As a matter of fact, for breakfast,they were charging. I can do better elsewhere. In summary, I would stay here again.
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06 June 2017
Was a decent stay. The location was close to downtown Charleston, about 10 minutes away. The food around the area was also good. Rooms were clean and the service was good, but no mini fridge or microwave in the rooms unfortunately.
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01 June 2017
My daughter wanted to spend her senior week with me (mom) instead of her friends. We decided on staying at this location based on several reasons. We were so excited as this was a first Mom/daughter trip ever!!! Upon arrival the toilet wouldn't flush. Maintenance came to repair immediately however, there seems to be a plumbing issue. Also experienced a sewage smell occasionally in the bathroom. The next day we were getting ready to head for our dinner reservation when the hair dryer went out. It wouldn't work at all. Another issue was the AC. We had to turn it down to 61 to get it cool. That room has some issues and all that management could say was thanks for the information. Ha! Oh and the TV remote buttons don't work well. You have to press the button like 5x to get it to change.
On a positive note breakfast was great!response / report this review -
17 April 2017
I had a great time in Charleston even though this hotel was only mediocre. I guess I can blame Bluegreen for setting this up instead of letting my family stay at their "resort" downtown. The room was moldy smelling but it was smoke free. The carpet was filthy so socks/slippers were a must! The pool was full of algae and unusable so my kids were very disappointed. Good thing the beaches were nearby. No complimentary breakfast. I didn't expect to be charged extra for using a debit card! I suppose the daily state/county/area destination fees are standard. Live & learn but stay at the Hampton Inn next time.
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21 March 2017
The room itself was fine but it didn't matter that I had the "privacy please" sign on the outside of my door I was still awakened by housekeeping both mornings I was there. The AC unit in the room was on it's last leg and was quite loud when turning on and off. The staff at the front desk was very polite, however, my stay was overall just okay.
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