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About

Hilton Garden Inn Phoenix/Avondale is a lodging, located at 11460 W Hilton Way, Avondale, AZ 85323, USA. They can be contacted via phone at +1 623-882-3351, visit their website hiltongardeninn3.hilton.com for more detailed information.

Location :
11460 W Hilton Way, Avondale, AZ 85323, USA
Added by Jopie, at 22 March 2017

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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14 Reviews

  • Chintakavi Sisowath
    07 December 2017

    Great location by the 10 Hwy near a couple restaurants. It's has all the amenities for budget travellers who need a good meals and sleeps.

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  • Eduardo Carillo
    28 November 2017

    Beautiful place! My parents stayed for Thanksgiving since we are in the process of moving. They loved it and staff was friendly.

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  • Ashley Smith
    22 November 2017

    One of the best place we have stayed. Nice room, spacious, clean, comfortable. The location is also great.

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  • Sharon Hedges
    05 October 2017

    Not what I expect of a Hilton. We arrived at 2:30am - tired and the "counter" help suggested we try the hotel across the lot because his computer was running the daily audit and he couldn't check us in. Really? Tired, we agreed to check across the lot at their sister hotel. That hotel wanted to charge us more & not honor the amount at the other. We walk BACK to the original, hoping the audit was done running - had to sit & wait maybe 10 minutes. Then he was able to check us in - considering the hour of "morning" he offered us a suite down the hall for patiently waiting. Come to find it was a handicap room, the bed adjustment did not work AND it was right outside the outdoor pool area. THIS is your job - expertise. Why would you put a late arrival traveler where loud children/adults will most likely be??? This is a Hilton??? I told the desk upon checking out and he had no expression change, as if this is a common practice; said he was sorry to hear that. I'm sorry too. They need to review customer service protocol at the most basic level. Hilton should do a secret audit of customer service here but please go after midnight - 2:30am. Travelers - search the area for a better choice for your money.

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  • Taylor Black
    30 September 2017

    A nice hotel, complete with a small refrigerator and microwave in the rooms. Staff at the desk was helpful and nice; the only complaint I could have is that the pillows were lumpy.

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  • Video Killed The Radio Star
    29 September 2017

    This place is clean staff is nice room was awesome.

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  • Mike V
    06 August 2017

    Hotel is located in Glendale AZ and conveniently near outlet shops, NHL and NFL stadiums, movie theaters and varies restaurants. Everything was within walking distance. My room was clean and the pool was refreshing. I would definitely stay again and/or recommend others to stay here.

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  • Bram Warrick
    13 July 2017

    Personable and helpful staff. Clean and i like that they offer water on the way out. Some beds have adjustable firmness, which I liked more than I elected. Expect interstate noise - its quite close and the higher you go, the fewer things there are to muffle the sound. Black out curtains mostly do the job. I thought breakfast would be included, but it isn't part of their standard package.

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  • Neil Hurd
    26 June 2017

    Had a 3 night stay, the last night they had a party or reception and it spilled out of rooms and into the hallways. At 2 am I called the front desk for some relief it still going on at 3 am. The front desk should not waited to call the police long before I had to make my first call.

    The service I would call so so at best. The woman manager should not be dealing with customers. Thanks to Robert on the front desk for saving the day for them.

    In regards to the breakfast at $10, no better that most free at similar properties. The sister property across the driveway has FREE breakfast, same owners.

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  • Cynthia Sedillo
    24 April 2017

    My stay has been very comfortable. Very friendly staff and the location was off the freeway.but calm and quiet Loved the beds and there was availability for my husband to park his semi truck.

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  • Alba Quinones
    22 April 2017

    Contacted the manager due to a billing issue (over charged $110). She was snapping back at and would not listen to what I was trying to convey. When I told her she was being rude and unprofessional she said, "well too bad." When asked for her manager's information, she gave me his name and hung up. Never experienced this treatment from anyone in hospitality. Needless to say, I will NEVER stay there again.

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  • Aleem Dhalla
    08 April 2017

    Eh, not bad. Hotel is old. Tile in the bathroom has grout that is completely chipped away. Beds are soft and comfortable.

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  • Omer Zetlawi
    30 March 2017

    It is a nice hotel. The staff are extremely nice and helpful whenever needed. The gym is tiny and one of the treadmills was out of order. I stayed there for nearly two weeks and no one was coming to fix it. The breakfest was ok. A bit too oily for me.

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  • Dieter Wagner
    29 March 2017

    The staff was super nice! We enjoyed the room and loved the location! We walked to dinner at Ruby Tuesday. Great place!

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