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Added by Jopie, at 09 March 2017
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14 Reviews
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29 December 2017
De forma geral atende o standart HGI, o estacionamento gratuito é um diferencial. Em minha estadia o quarto designado estava com o ar condicionado estragado mas logo ofereceram um novo quarto no mesmo andar. Os clientes mais leais (Honors Gold e Diamond) ainda contam com o bom café da manhã estilo Full Buffet + Cook to order.
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22 December 2017
Very nice place to stay the staff is professional and friendly. Clean rooms Very nice atmosphere and lots of amenities in the hotel area.
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15 November 2017
Clean rooms and friendly staff. Breakfast choices are plentiful and tasty. Getting in and out of the parking lot can be very difficult.
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11 November 2017
Would get 5 stars but my room, albeit comfy, the carpet needs to be replaced and a sitting chair would be nice. Employees are great. Burger was great.
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24 October 2017
Easy shuttle from airport and then next day to cruise port. We arrived at 9:55 pm and bar mgr was nice to still allow us to order dinner. Only disappointment was no tv bc it wouldn't change channels (maintenance couldn't figure out why)
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23 October 2017
Nice rooms, helpful staff, typical American Sugar breakfast.
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22 September 2017
The location for those who want to stay close to the airport is great and the room is clean, the only complaint is that they wanted to charge for the breakfast but I had already paid for it and they acted like I was trying to run away when I was retrieving the information about the breakfast. It was embarrassing.
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28 August 2017
The check in was fast. The room was nice and clean. Neutrogena toiletries. Clean bathroom. I slept like a baby. The breakfast is really good.
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17 August 2017
I stayed here because of its proximity to Miami airport. Great location, they have free shuttle to the airport. Ample of parking spaces. The rooms are excellent.
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24 June 2017
The hotel was clean and nice. The service wasn't bad but wasn't good. The employees were very anamotronic. We might as well used a kiosk. One word answers and be cautious of their "shuttle service" the front desk says it runs 24/7 but it doesn't. When we complained to the front desk they just said oh well. No manager on duty so we had to take Lyft. Don't think we will ever be using Hilton's services in the future. Complete disappointment. We don't recommend.
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21 June 2017
Nice hotel stayed for about 8 hours due to an unexpected layover in Miami. Convenient to the airport and there's a few eating options in walking distance. Minus one star for having window AC unit. It was noisy most of the night but at some point I was too tired to care.
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15 June 2017
Stayed at hotel because I had to work function that was nearby. Right near the airport but very very loud. Airplanes pretty much fly right above the roof and you can hear it from inside the rooms. If you need something near the airport there are other hotels that will probably be less noisy. Staff was nice though and accommodating.
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02 June 2017
Not that nice. Long wait at airport for a ride. TV in room did not work. Maintenance never came to fix it. Front desk staff didn't seem to care all that much. Wasn't given a breakfast voucher that Diamond members usually receive. I had to go back down to the front desk to get it. The room was neat and clean though.
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16 March 2017
We flew into the airport arriving after midnight on January 27th. Their hotel shuttle arrived promptly and within moments dropped us off at the hotel lobby. The desk clerk was expecting us and we were checked in quickly. Our room was both clean and provided a good night’s sleep. The breakfast the next morning was definitely above average (I think we ordered a special package with our room) and the service was outstanding. Every staff member we came into contact with at this hotel seemed especially friendly and helpful. They have a nice heated pool and hot tub which we enjoyed very much. The hotel arranged shuttle transportation for us to our next hotel on the Biscayne Bay. We were very impressed with this Hilton Garden Inn and will make it a point of staying here again.
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