About
Location :
Added by Jopie, at 24 March 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Gallery
Add missing information
14 Reviews
-
21 December 2017
The view from the City view room is not that special. I was expecting more. However, the location is very convenient.
The staff was very friendly.
For cleanliness I’d give it a 3/5 needs a little bit more work.
Their parking is $48 but there’s a self park in the same address for $25 for one day.
They also put a hold in your card for $50 in case you request any service or drink.
The pool was really small.
The room price was affordable at least.response / report this review -
07 December 2017
"City view" room was not as nice as regular room view at Embassy Suutes Magnificent Mile a few blocks away. Very small window too. Staff was extremely friendly but was not informed they charge a $48/night rate to park in garage even for guests. Same for Embassy Suites at $47/day. Within walking distance of many nice restaurants though.
response / report this review -
25 November 2017
Good room. Great view. Front desk staff was very friendly. We'd definitely stay here again.
22nd floor city-view room gave us a view of the Hancock Building.
Bed was sleigh style, so if you're not accustomed to it, you *will* bang your knee on it like I did if you're not paying attention.
The bed is on the softer size. Somewhere between firm and feeling like you're a hotdog in a bun. Good sleeper for most folks who generally don't need a stiff ride. My wife would sleep on a mortician's slab if she could, so her opinion differs from mine. But, I'm writing this review, so too bad for her.
Blackout curtains do their job relatively well, only allowing a sliver of light at the bottom. The skirt hanger trick won't help you here.
The bathroom is good sized for a hotel bathroom. You won't spend hours there, so it's fine. No couture decoration in there. It's all business.
Appointment of the room is good. Some mismatching of metal between brass and brushed nickel handles. My wife actually pointed that one out as I couldn't possibly care less.
The restaurant attached to the hotel is a Weber Grill. They provide the breakfast buffet (extra $) and made to order omelets. They also have a weekday Happy Hour where they knock a couple bucks off appetizers and serve cheaper booze. The buffet is nothing to write home about, but if you're a Hilton Honors member with My Way benefits, it's worth passing on the extra points if you're hungry.
A couple of blocks off Michigan Avenue, this was a great place to stay.
EDITED: Since bathrooms in the rooms don't have fans, it's just common courtesy to head to the lobby when you need to contemplate the deeper meaning of life. At 9:30AM, the men's room was in bad shape. The regular "seating area" appeared to have been defiled in an unholy way and the handicapped stall is in need of repairs (see pics).response / report this review -
14 November 2017
The hotel is updated and clean. Our room was a suite and it was very spacious and had a mini fridge (no freezer), coffee maker, and plenty of counter space. The living area was very nice, too, with a couch and chair and a couple of benches. We had a great experience except for the fact that, despite us making a conscious effort to keep it down during later hours, we got several noise complaints, including one while we we're sleeping at 6am!!?! I felt as if we were targeted because they knew we were with a group. One time they threatened us with a $2000 fine, which I felt was unprofessional especially since several of the noise complaints may have actually been caused by another room but blamed on us. I'm guessing the walls here are just paper thin. Despite these complaints we liked the hotel based on the room itself and its proximity to downtown locations.
response / report this review -
06 November 2017
Prime location in the middle of downtown Chicago: a 5 minute walk to the Magnificent Mile, 20 minute walk to the Bean, and there's an L station right down the block. Room was clean, and had good amenities (mini-fridge, microwave, safe, USB charging ports on the lamp, in-room wifi). The shower heated up quickly, which helped to thaw my frozen toes after doing all kinds of touristy things in November in Chicago. The wall unit heater worked quite well, heating up the room quickly. Front desk staff was super helpful with food recommendations and directions, and responded quickly when I needed extra blankets in the room (I wasn't quite prepared for the Chicago cold!). Overall, I'd happily stay here again if I'm ever back in the Chicago area.
response / report this review -
12 August 2017
The room was nice and we had a good view. Everything was within walking distance. When we booked the room through southwest it said the room included breakfast. Once we got here we were told it was not included. The hot tub on the 12th floor also did not work.
response / report this review -
27 July 2017
Overall, we had a pleasant and comfortable stay at this hotel. The location is good, downtown, just a street off the Magnificent Mile. The room was clean and with a modern decor. The kids enjoyed the pool. I knocked off and star for the staff at the reception when we arrived; very rude and not welcoming. Oh, our room was equipped with a fridge and microwave, which was convenient for keeping a few snacks.
response / report this review -
09 July 2017
I've been to Chicago one time before but this is easily a better spot than the last trip. Restaurants, bars, convenience and courtesy. Didn't have to spend a lot because we used hilton points but convenience and location are fantastic. Would stay again and again.
response / report this review -
16 June 2017
We were welcomed by a kind front desk clerk when we arrived who was helpful in explaining all the hotel's amenities. Our room was a standard room with two double beds. The room had a fridge and microwave along with a single serve coffee maker. Everything was clean and comfortable. The location was great--very walkable. We enjoyed our stay. I was especially impressed with the cleaning staff, who always greeted us with smiles and "have a great day today!" as we passed them in the halls. Will stay here again.
response / report this review -
15 May 2017
Pool area is awesome and the workout room has plenty of options. The staff went out of their way to make our stay great
response / report this review -
14 May 2017
Great hotel service and also great breakfast at the Weber Grill. Location is wonderful with plenty to eat around and it is right next to a red line train station.
response / report this review -
25 April 2017
We really enjoyed our stay, we were there for 2 nights. The valet was friendly and professional, the gentleman who helped us with our bags was friendly and hard working, and everyone else was friendly. Rooms were nice and very clean and Bed was really comfy. Even the cleaning lady left us a nice note. We would return here in a heart beat.
response / report this review -
24 April 2017
Great location for a weekend stay with friends! The room was very well kept and the hotel was within walking distance of several very nice restaurants and even a theater! Will definitely keep this in mind for my next event.
response / report this review -
31 March 2017
Location is good. You can walk to many things downtown. Room was nice and clean. There was a little problem as our room was not ready when we came to check in. Something about the new laundry service. I think this should be an isolated incident and not happen agian. And did not deter from the overall positive experience.
response / report this review
